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Perry Heating, Cooling, & Plumbing
- Heating & Air Conditioning/HVAC
- Tucson, AZ
About this business
Location details
3266 E Grant Rd, Tucson, AZ, 85716, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don't even know where to start. Called to have someone come look at our mini split and routine maintenance on home AC/heater. Told us our mini split wasn't repairable and it was probably the circuit board which cost $3500 but they could install a new mini split for $6500. The mini split is in a room that is less than 300 sq ft. Told us he installed a new part on our dedicated AC but forgot to take a picture. So who knows. Our bill for this reaming was over $1000.
Business response:
Hi Vivian, I am so sorry to hear about your negative experience. If you can contact the office. We are not able to find you account, so we can work towards a resolution. We would appreciate the opportunity to make this right! We look forward to taking your call.
Micah just completed the AC maintenance on my AC system. He was great. Arrived before the scheduled window of time, was very friendly, efficient with good suggestions. I have used Perry Heating & Cooling for years and have always been very happy with their service.
Business response:
Hi Jeanne, we’re so glad that Micah was able to help with the AC! Bravo! Thank you for your words and for being such a dedicated and loyal customer! We know your review will help others!
My 4th year with Perry. Professional, timely, trustworthy and honest. Robert was the tech this time, again and did a superb and thorough job.
Business response:
Hi Brian, thank you so much for your comment and rating about your service with us. Your review is important to us and others who are looking for reliable service. We appreciate your loyalty, attention, and support!
My furnace was not blowing warm air, so I called Perry. The CSR was very helpful and got a technician out to my house the same day. Friendly technician who did not try to upsell my service, so I am very satisfied! Thanks Perry!
Business response:
Hi Camille, thank you for reaching out to tell us about your recent services. We are pleased that the job went smoothly and that you are happy with the results. Kindly tell your friends about us!
Was just charged $219.00 for a $7.00 motor run capacitor. Tech said if I didn't change it, it would blow out my motor and I would have to pay over a thousand dollars to replace that.
Business response:
Hello Bill, thank you for your feedback. We would love to address any and all concerns. When you get a chance, please give our office a call. A member of management will assist you. Thank you again.
Just had another A/C replacement with Perry. They were punctual, friendly and did a great job. See the photo below for the crane they brought it to install on our flat roof.
Business response:
Thank you for the feedback, Kurt. We appreciate your review and business. If you ever need anything, you know how to get ahold of us.
Steve is the best, he's always on time & calls when he's on his way. He's helped my family for years & we always ask for him because he knows what he's doing, is thorough, professional & kind. Thank you!
Business response:
Hello Melanie! Thank you for the 5 star review. It's easy to see, you love Steve as much as we do.
Todd did a great job of fixing my heat pump, which had some complications. My unit is old, but I can't afford a new unit right now so he got it functioning perfectly again by fixing a slight leak in one of the ports and adding some refrigerant. He is a really great tech - timely, professional and clearly knew what he was doing.
Business response:
Hello Todd! Thank you for the five star Yelp rating. We are here for all your heating and cooling needs. -Perry's
The Perry installation and service support team was outstanding. Pleasant to work with, on time, meticulous in their work. Rafael Tapia for service support and installers: Ruben, Carlos, Anthony, Rob and Ollie all highly recommended.
Business response:
Thank you for shouting out Rafael and his supporting staff, Dennis. If you ever need anything, please don't hesitate to reach out.
Frequently asked questions about Perry Heating, Cooling, & Plumbing
How is Perry Heating, Cooling, & Plumbing rated?
Perry Heating, Cooling, & Plumbing has a 4.6 star rating with 1,746 reviews.
When is Perry Heating, Cooling, & Plumbing open?
Perry Heating, Cooling, & Plumbing is closed now. It will open on Monday at 9:00 a.m.