Perry Heating, Cooling, & Plumbing

John C. 

on Yelp

5 months ago

their AI virtual Assistance needs to be improved for Customer Service and scheduling good luck with Debbie 

Chris K. 

on Yelp

6 months ago

So my AC compressor went out and there started the journey of finding an honest HVAC place to fix it. It seems everyone just wants to replace it. Oh bear in mind it's still under a dang warranty, so yeah not feeling good vibes from this industry. Well I call Perry because they put the AC in and it's under the warranty. This was the 3rd estimate and I told them from the start I'm not interested in replacing the AC just getting the warranty fix done. So the good is that they had the cheapest estimate, well that was the first... read more

Deb P. 

on Yelp

7 months ago

We have done business with this company for over 20 years now. Our technician, Steve, is always friendly and courteous. That should be the norm for anyone involved in customer service- but, not everyone can make that claim. We can! This technician actually cares about his customers and this is always seen in the quality of his workmanship. He is honest and does his best for us. All of our expectations have been consistently exceeded. Thank you Steve and Perry Heating and Cooling. 

Amy A. 

on Yelp

a year ago

My house received new duct work by Perry but subsequently I had two other companies and two other contractors review the work. They couldn't tell that new work was performed and based on the pics they gave me as well as leaves and insulation just obviously sitting on the floor and in the vents and ducts that Perry didn't clean the ducts after installation which I'm told is normal practice. I called the Perry company and never received a returned call. I cannot recommend this company. 

Laura L. 

on Yelp

a year ago

I've been using Perry Heating and Cooling for years. To service an older AC unit or buy a new one. They are punctual, reasonably priced and give excellent service. Jordan came out today and gave me my options and made may AC unit work like new again. Quality Service at a great value. Very Happy! 

Darlene M. 

on Yelp

a year ago

Jordan delivered on quality, service and his word. This was a long process as I vetted many companies to replace my aging heating and air conditioning system. I never felt like I was being sold a product like with other companies, and he delivered when he said he would! 

Susan T. 

on Yelp

a year ago

I have used Perry's twice, both times they gave great advice and provided the products appropriate for me. The installers are professional and courteous. They show up on time which is rare these days but important to me. 

Jason H. 

on Yelp

a year ago

Perry refuses to honor a warranty on a mini split system. Took dozens of calls over several months to even get someone to come look at it. Took many more months to get them to order the part and come back to install it. The wrong part arrived, didn't fit, and the tech broke the plastic hinge on the cover during the attempt to install it (and tried to hide the damage by securing the cover with tape). They say the correct part is difficult to find, so their solution was to attempt to sell me a new head. At a price higher than ... read more

Elizabeth D. 

on Yelp

2 years ago

For the second time in a month Perry came to the rescue. We used one of your competitors a month ago to replace the water heater motor, things haven't worked well since. Turns out the motor and one other part were installed backward. YIKES! Perry Heating technicians diagnosed the problem quickly and fixed it. They also installed a new kitchen faucet and that works beautifully as well thanks Perry.