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Paso Robles Heating and Air
- Plumbing
- Paso Robles, CA
About this business
Location details
1142 Railroad St, Paso Robles, CA, 93446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Your service person was polite and efficient. However, your prices are highway robbery. No one would tell me how much it would cost until I had already incurred a 77.00 fee for the call. $450,00 to clear one drain is way too much. I will never call you again and will tell my friends how I was used as well.
Business response:
Hi Dave, please accept our sincerest apologies. We'd love to discuss this matter with you because we care about your opinion. Please reach out to our team directly so that we can work toward a resolution. We would be grateful for the opportunity to set things right for you.
The technician did a good job of servicing my furnaces. He was on time and professional. However, I did NOT like dealing with the "Call Center". The worker there was polite but did not seem to know much about the business, its practices, or how to answer my questions. I would MUCH prefer to deal with the business directly, as in the old days.
Business response:
Hi William, we want to thank you for your kind words and positive rating. It's wonderful to know that you received excellent service. We appreciate the constructive feedback as well and hope to see you again in the near future.
Outstanding service and follow up. I recommend the yearly check up option. The check my dual hvac equipment twice a year. Air conditioner in spring, furnace in fall.
Business response:
We're grateful for your amazing review, Joe. Thanks for letting us know that you had such a positive experience working with us. We look forward to providing you with the same excellent service for many years to come.
Paso heating and air is one of the best companies in the north country to work with. The quality and professionalism they deliver is second to none. We just had a new Heat pump installed in our home in Templeton. The project got started on time and was finished just like they promised on time. My wife loved the fact that they always cleaned up after themselves at the end of each day. I liked the high quality of workmanship. Don't go any place else. Great value and quality work.
Business response:
Thank you so much for your kind words, Robert. It's great to hear that your installation went well. We're glad to know that you had a positive experience working with us and we hope to continue serving you for many years to come.
Impressed with prompt response and quality of service. Technician was knowledgeable and helpful.
Business response:
Thanks very much for your rating and comment, Carolyn. It's great to hear that we were able to come through with prompt and efficient service. We look forward to repeating the experience for you in the near future.
Highly recommend, honest quality service!Great to have company I can trust for future air conditioning and heater service.
Business response:
Your five-star review has brought smiles to our faces, Linda. We're happy to hear that you had such a positive experience. We look forward to working with you again in the near future.
If I could give them -5 stars I would. Firstly, they were 2 and 1/2 hours late (appointment was at 12, he arrived at 2:30) with no call to let me know he was late. The job was to hook up my new sink and new gas cooktop. When the repair man came he said it was too big of a job to do that day because he was off at 3 and it was a 4 hour job.! ( so why did he even come then?) why would that take 4 hours? I asked for an estimate ( we had all the parts) he said it was $400/ hr for labor!!!!! And the total would be $2100!!! I'm not... read more
Business response:
Hi Pam, thanks for the detailed feedback. We're sorry to hear that you had this experience. We would be grateful to have the chance to make things right. Please reach out directly to our customer service at your convenience and we will be happy to make it right. This does not sound like how we handle customer service. We really want to make this right with you.
We had our gas furnace/air handler replaced. The salesman did not pressure us at all to upgrade the AC condenser until it was needed. The office staff was receptive and helped us schedule a time that worked for us. ON install day the technician showed up on time and was VERY personable, polie, and professional. Our original wiring was not "wrong" but somewhat out of the ordinary. Our technican called supervisor out to give a second check and was here in minutes. This is an advantage of hiring a truly local company with local... read more
Business response:
Hi Gary, we’re absolutely delighted to know that we could be of assistance. It's great to hear that your installation went so well. We hope we’ll have the pleasure of serving you again in the near future.
AC check up was accomplished. The service was on time and the technician was very courteous and thorough. He was also very conscious of cleanliness in our home. The "Fan Club" is a very good bargain for maintenance of your HVAC system. I high recommend Paso Robles Heating and Air !
Business response:
Thank you very much for your generous comment and rating, Chuck. We're happy to hear that you had a positive experience working with us and we hope to see you again in the near future.
Frequently asked questions about Paso Robles Heating and Air
How is Paso Robles Heating and Air rated?
Paso Robles Heating and Air has a 4.7 star rating with 784 reviews.
When is Paso Robles Heating and Air open?
Paso Robles Heating and Air is open now. It will close tomorrow at 12:00 a.m.