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Paso Robles Heating and Air
- Plumbing
- Paso Robles, CA
About this business
Location details
1142 Railroad St, Paso Robles, CA, 93446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Learned lesson, shop local contractors. Paso Robles Plumbing, Heating, and Air provided excellent service from the technician and a complete write-up of what was done on the service call. He followed up on every item listed by a scam artist to be sure every item was cleared as checked over and from there he recommended no repairs needed. His honesty and thorough service saved me big bucks and proved to be the best $79. I have ever spent!
Business response:
We're absolutely delighted by your wonderful five-star review, Paula. It's great to hear that things went so well for you. We hope you'll call again in the future.
Needed heater repaired. Diagnosis had already been done by SoCalGas and problem and fix was known. They sold me a part that was 400% over the asking price. Obscene. The 2 technicians on site agreed.
Business response:
Hi Carole, we’re sorry to hear that your experience was disappointing. The techs should have reached out to management and pointed out the pricing issue. It should not have been like this. Mistakes happen and we are always willing fix mistakes. Please reach out to our customer support team so that we can make sure you receive the exceptional service you deserve.
We have been on a maintenance contract for several years and really like the peace of mind that it brings. Of course, mechanical things give no warning but regular check ups help. We have always found the technicians efficient, on time, and personable. It is a plus to have questions answered in a practical no nonsense manner. We had a cranky furnace but the technician solved the pesky problem. Sincerely, Del C.
Business response:
Thank you for your fantastic five-star review, Del. It's great to know that you've had such wonderful experiences working with us. We hope to see you again in the near future.
Great service from Mattto correct our tricky Lennox problem. he was thorough and took the time to explain everything. I will call then again for future needs!
Business response:
We are thrilled to receive your five-star rating and positive feedback, Leslie. It's great to hear that you had such a positive experience working with us. We appreciate your business and hope to help you with future projects.
Your service person was polite and efficient. However, your prices are highway robbery. No one would tell me how much it would cost until I had already incurred a 77.00 fee for the call. $450,00 to clear one drain is way too much. I will never call you again and will tell my friends how I was used as well.
Business response:
Hi Dave, please accept our sincerest apologies. We'd love to discuss this matter with you because we care about your opinion. Please reach out to our team directly so that we can work toward a resolution. We would be grateful for the opportunity to set things right for you.
The technician did a good job of servicing my furnaces. He was on time and professional. However, I did NOT like dealing with the "Call Center". The worker there was polite but did not seem to know much about the business, its practices, or how to answer my questions. I would MUCH prefer to deal with the business directly, as in the old days.
Business response:
Hi William, we want to thank you for your kind words and positive rating. It's wonderful to know that you received excellent service. We appreciate the constructive feedback as well and hope to see you again in the near future.
Outstanding service and follow up. I recommend the yearly check up option. The check my dual hvac equipment twice a year. Air conditioner in spring, furnace in fall.
Business response:
We're grateful for your amazing review, Joe. Thanks for letting us know that you had such a positive experience working with us. We look forward to providing you with the same excellent service for many years to come.
Paso heating and air is one of the best companies in the north country to work with. The quality and professionalism they deliver is second to none. We just had a new Heat pump installed in our home in Templeton. The project got started on time and was finished just like they promised on time. My wife loved the fact that they always cleaned up after themselves at the end of each day. I liked the high quality of workmanship. Don't go any place else. Great value and quality work.
Business response:
Thank you so much for your kind words, Robert. It's great to hear that your installation went well. We're glad to know that you had a positive experience working with us and we hope to continue serving you for many years to come.
Impressed with prompt response and quality of service. Technician was knowledgeable and helpful.
Business response:
Thanks very much for your rating and comment, Carolyn. It's great to hear that we were able to come through with prompt and efficient service. We look forward to repeating the experience for you in the near future.
Frequently asked questions about Paso Robles Heating and Air
How is Paso Robles Heating and Air rated?
Paso Robles Heating and Air has a 4.7 star rating with 849 reviews.
When is Paso Robles Heating and Air open?
Paso Robles Heating and Air is open now. It will close tomorrow at 12:00 a.m.