Paso Robles Heating and Air

Stephanie J. 

on Yelp

7 years ago

Amazing response time and service. I've been experiencing cooling issues in my small business for months and the system went kaput today. They were able to get a team onsite within two hours and they stayed late for the time it took to tear apart, clean, and repair system so I wouldn't suffer any more loss of business by being closed for repairs. It took considerable investigating, crawling in a hot attic and on a roof on a hot day. Danny and Steven were awesome. I'm so glad I called them. 

Joel O. 

on Yelp

7 years ago

We found Paso Robles Heating and Air through Costco. I almost ignored them since I wasn't especially excited by Lennox as a brand (expensive and proprietary) but decided one more quote couldn't hurt (I ended up with quotes from four local businesses). PRHA ended up being very competitive on price. We also got an additional discount through Costco. Perhaps most importantly, the salesperson was prompt and followed through (despite some communication breakdowns because of a bad email address). The installation crew was polite, ... read more

Janice R. 

on Yelp

7 years ago

My husband and I were expecting a lot of guests over the weekend and of coarse a few days prior our AC stops working...in the middle of summer! It was after 5pm and we frantically looked for a 24hr cooling service. Paso Heating and Air were the only business that called us back. We were so grateful for that! Technician arrived within 45mins of him calling us. I was expecting that we would have to get a new unit, but fortunately just some maintenance and a few new parts did the trick. After that visit our AC has been working ... read more

April S. 

on Yelp

7 years ago

First of all: Paso Robles Heating and Air works on Swamp Coolers! Not all companies do and the ones I had work on it in years past missed several issues that Paso Robles Heating and Air were able to identify and remedy! I'd recommend to anyone in North County! Great job guys, thank you! 

Donna D. 

on Yelp

7 years ago

Do you know why Paso Robles Heating and Air is only getting one star? Well, it's not because I know how their service or maintenance is, because THEY HAVEN'T TAKEN THE TIME TO PROVIDE AN ESTIMATE FOR A MINI-SPLIT HEAT PUMP, EVEN AFTER CALLING THE COMPANY MORE THAN ONCE! The unapologetic receptionist or office clerk (I know her name but don't believe in publicly bad mouthing individuals) keeps on providing excuses why the tech or whomever hasn't taken the time to give one. Listen, I've worked in customer service in many of my... read more

Reve C. 

on Yelp

7 years ago

We would not use any other company even when we need to wait for an appointment, they are aa conscientious , honest and sharp company. Our last technician worked so hard on our old A/C system Going above and beyond fixing it, he cleaned it out Even though we saw black widow spiders in there. When I went to pay he gave me a discount. His name was Danny , he couldn't of been sweeter but really knew his stuff. Awesome company! 

Niki G. 

on Yelp

7 years ago

WARNING ... DO NOT USE THIS COMPANY FOR ANYTHING. My experience was so so so bad that I want everyone to know what the hell is happening with these people. I just had to call another company and they took pictures of the mess that Paso Robles Heat left in my attic. Not only did they come twice and charge me $148 for that but they left me without any heat and never bothered to call, come when they said they would and give a damn about me and what they wrecked in my house. The first person who came was nice and did nothing exc... read more

Byron H. 

on Yelp

7 years ago

These guys had a representative in Costco. From the outset, I learned that it is a small, family run business, with great concern for customer satisfaction. Subsequently, I made an appointment, had them come out and give an estimate (which I found to be reasonable), and found out that through Costco I would actually get a cashback card after the work was done. They came and replaced my entire heating and air-conditioning system (and did so over a period of two days) with great efficiency and courteous service. I am very sati... read more

Carson S. 

on Yelp

7 years ago

We lost our central heat at our pet resort. Thank goodness the weather has been fair. As a small local business, we are always cautious about our expenses, and do everything we possibly can on our own. After finding we were in over our heads on this one, Kirt made his way to us same day. The schedule was 8-10 days out, but they knew we had to keep the pups warm. Kirt was thorough and knowledgeable, and had us up and going in about two hours. Reasonable rates and fair prices on parts. I learned my lesson, and will just go dir... read more