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Paso Robles Heating and Air
- Plumbing
- Paso Robles, CA
About this business
Location details
1142 Railroad St, Paso Robles, CA, 93446, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I called for service this morning to address a problem caused by a handy-man that he couldn't fix. I needed a hose connected from the water line to my new frdige. Chris came out around 12:00-ish and fixed in one hour what the other person took 3 hours to mess up. Chris was very friendly, pleasant, and professional. I was very impressed with his work. I would recommend him and the team at Paso Robles Plumbing, Heating, and Air. They provided good service and got here earlier than expected. Thanks again for the excellent servi... read more
Business response:
Thanks so much for letting us know we are doing well, TG. We're glad to hear that Chris provided you with excellent service. We were thrilled to hear about your experience and hope we get the opportunity to work with you again in the future.
Great response time and quality plumber. Worked to get problem fixed without unnecessary costs.
Business response:
Thank you for taking the time to leave us a five-star review, Tony. It's great to hear that things went so well for you. Your feedback is invaluable, and we're here to assist you whenever you require our service.
I highly recommend Paso Robles Heating and Air. Cam was my technician and he did a great job. I have a very difficult furnace to service due to very tight quarters...he fixed issues previous service companies repaired incorrectly. Again, highly recommend.
Business response:
We can't thank you enough for your fantastic five-star review, Julie. It's great to hear that Cam came through with excellent service. We hope you'll call again in the future.
If you take my advice do not use Paso Robles Plumbing Heating and Air. The new owners of this business have allowed the service department to practically collapse. For ten years we dealt with this company. Our heating/A/C was installed by Don the owner who sold this company and it seems the service upon which one could have depended went with Don. Today an appointment was set for a service technician to attend to our HVAC and our twice a year seasonl service. At 4 PM when no-one had arrived I phoned, to enquire as to the sta... read more
Business response:
Hi Theresa, we’re sorry there was an issue with scheduling. As someone who worked with Don and his family and continues to work at Paso Robles Heating and Air, I can affirm that service remains the same. Much of the team is still here and committed to the traditions the company was founded on: quality work. Errors in scheduling do happen on occasion and while we regret they do, we always work hard to resolve the issue. Stephanie will reach out to you today to help get this resolved. Again, we're sorry the situation happened ... read more
Came out to diagnose a heater problem and quickly found the issue. Got the correct part the next morning and fixed that day. Even showed me the part that went bad and explained what was wrong with it. Plus, Chris was a nice guy who thoroughly explained the process.
Business response:
Thank you for your glowing five-star review, Sergio. It's great to hear that Chris provided you with excellent service. We hope you'll call again in the future.
Learned lesson, shop local contractors. Paso Robles Plumbing, Heating, and Air provided excellent service from the technician and a complete write-up of what was done on the service call. He followed up on every item listed by a scam artist to be sure every item was cleared as checked over and from there he recommended no repairs needed. His honesty and thorough service saved me big bucks and proved to be the best $79. I have ever spent!
Business response:
We're absolutely delighted by your wonderful five-star review, Paula. It's great to hear that things went so well for you. We hope you'll call again in the future.
Needed heater repaired. Diagnosis had already been done by SoCalGas and problem and fix was known. They sold me a part that was 400% over the asking price. Obscene. The 2 technicians on site agreed.
Business response:
Hi Carole, we’re sorry to hear that your experience was disappointing. The techs should have reached out to management and pointed out the pricing issue. It should not have been like this. Mistakes happen and we are always willing fix mistakes. Please reach out to our customer support team so that we can make sure you receive the exceptional service you deserve.
We have been on a maintenance contract for several years and really like the peace of mind that it brings. Of course, mechanical things give no warning but regular check ups help. We have always found the technicians efficient, on time, and personable. It is a plus to have questions answered in a practical no nonsense manner. We had a cranky furnace but the technician solved the pesky problem. Sincerely, Del C.
Business response:
Thank you for your fantastic five-star review, Del. It's great to know that you've had such wonderful experiences working with us. We hope to see you again in the near future.
Great service from Mattto correct our tricky Lennox problem. he was thorough and took the time to explain everything. I will call then again for future needs!
Business response:
We are thrilled to receive your five-star rating and positive feedback, Leslie. It's great to hear that you had such a positive experience working with us. We appreciate your business and hope to help you with future projects.
Frequently asked questions about Paso Robles Heating and Air
How is Paso Robles Heating and Air rated?
Paso Robles Heating and Air has a 4.7 star rating with 784 reviews.
When is Paso Robles Heating and Air open?
Paso Robles Heating and Air is open now. It will close tomorrow at 12:00 a.m.