Paso Robles Heating and Air

Amy K. 

on Yelp

5 years ago

On a toasty 100 degree day, the upstairs A/C unit at my home stopped working. It is 16 years old and I was convinced it was going to need to be replaced. I had recently called Paso Robles Heating and Air for my furnace and also for an emergency at a rental property. They were courteous, honest and arrived quickly, so they were the first company I thought of. So glad I chose them! The woman who answered the phone (wish I could remember her name!) was professional and so nice. She was able to squeeze in an appointment the very... read more

Nancy H. 

on Yelp

5 years ago

when someone tells your 73 year old mother it will cost over 1000 dollars to take 2 solar panels off roof connected to air-conditioners units and said it will take a whole day with two guys and at the end they were here 4 hours with 2 guys and charged first 2180.00 and then I said around 1000 is 2000 and he went outside and came back in and said oh my mistake 1840.00 wow that is still like 2000 why did you not quote 2000 instead of over 1000 to fix this is ripping people off next time will get written bids and make sure I kn... read more

Bruce S. 

on Yelp

5 years ago

Called for service and they came out quickly and did an outstanding job. Danny was awesome, he fixed a dangerous issue on our a/c, he explained everything in detail, and fixed the problems the same day. We highly recommend Paso Heating and Air. Thank-you Danny. 

John B. 

on Yelp

5 years ago

Steve from came out on Friday to check out our heater issues and fixed us up right away! Awesome work the heater runs better than ever and it's REALLY OLD! I would recommend Paso Heating and Air with 10 stars if I could!! 

B M. 

on Yelp

6 years ago

This experience was great from beginning to end. The receptionist was helpful and professional on the phone. Danny was amazing from beginning to end. Our air is working and he went above and beyond to go the extra mile. Thank you so much. I will definitely recommend and use again. 

Kauphy S. 

on Yelp

6 years ago

It started with my my thermostat (still under warranty) completely dying, and Lennox referred me to this company as the only authorized service for their brand in the area. (I refused to call the company who sold and installed this furnace for me because they are well-known crooks in the area, but who initially came out from Costco several years ago, took me to the cleaners, and had so much trouble installing the system and getting it to work.) I called on a Saturday thinking to leave a message and was surprised to get a p... read more

Craig C. 

on Yelp

6 years ago

I'm very disappointed in Paso Robles Heating and Air. I called them last week to get an estimate on replacing my HVAC. I work night shift so we set up an appointment for Friday at 2:00pm. I woke up early from working the night before and waited. No one showed up nor bothered to call. Poor customer service!!! Guess I'll take my business elsewhere. 

AJ S. 

on Yelp

6 years ago

We had an issue with troubleshooting our heater and the misdiagnosis of what the tech thought was the problem. Five phone calls later and after learning that the tech had no notes of the visit, we finally got a second appointment. I spoke with the service manager about my frustration..... HE COULD NOT HAVE CARED LESS! What a jerk!! A total mess except for the receptionist.... she was great and always did her best to help. Trust me, a follow up is in the works. 

Anita R. 

on Yelp

6 years ago

I'm glad to see that some people have received good results from PRH&A because my experience was not so good. It's left a bad taste in my mouth for Costco, teaming up with a company that inflates their pricing because of the rebate offering. I tried to work with PRH&A to change out my 20+ year old system, they came out a couple times to evaluate my system and needs, and then completely halted communication. I called and emailed and received one response from John that they "hadn't given up on me", but again, one more "less t... read more