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California Closets
- Business Services
- Richmond, CA
About this business
Location details
1414 Harbour Way S, Richmond, CA, 94804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had an exceptional experience with California Closets HB. Kristina was great to work with. She helped us figure out what was the best solution for our needs for each closet and our garage. Super responsive with all our questions and made the process easy from start to finish. They hit all the timelines and install day was a breeze. Everything exceeded our expectations. I would definitely recommend using them.
Business response:
Adam, Thank you for posting your review and sharing your experience working with us! We really appreciate the kind words. Best Regards, Mike Cassidy General Manager
I just finished having an entire room complemented with California Closets. I adore it. My designer Brittany Tall is the best. She helped me design an incredible storage system that I will use forever. It's an amazing addition to our Laguna Beach home. Also, the installers were great. thanks to all of them.
Business response:
Nancy, Thank you so much for your kind and thoughtful review. We really appreciate it. Best Regards, Mike Cassidy General Manager
CA Closets have done 3 projects so far in our home, and they are all wonderful. Maria Mizzau is our professional designer who makes it all happen. Courteous installers from beginning to end as well. Worth every penny!
Business response:
Hi Janet! Thank you so much for reaching out about your experience and happy that everything turned out how you envisioned. Keep us in mind for your next custom closet! California Closets San Diego
5 stars to everyone involved in this project. I wanted to redo two of my closets in my 1 bedroom condo and California Closets was the right choice. The designer came out on time and was very professional in measuring and laying out the design. She was very clear about options for budget, materials and timelines. She designed the space with efficiency in mind which, upon completion, added so much more room to my storage and wardrobe. Jewellery drawer is my favourite part. When it came time for the installers to come in they w... read more
DO NOT USE THEM! What started out as an exciting experience has turned out so very disappointing. I started this project in Oct 2022 and after several empty promises, lack of communication, an incomplete install, and much frustration, my project is STILL NOT DONE! I'm now approaching month 8, and I'm still getting "vendor delay" answers. The customer relation representative explained that production issues are out of their control and therefore, impacts their install. I then replied it's one thing to offer production issues ... read more
For a year, I contemplated what to do with my home office work space. When I finally went to California closets for a consult, I spoke to Gabby who worked with me to arrive at my perfect solution. We went over it at least 5 times making edits and changes, and Gabby was very patient as I considered several options only to revert back to some former ideas. She also suggested a few things that I would not have considered and glad she brought to my attention. Install was yesterday, the guys were great, and I couldn't be happier.... read more
Business response:
Hello Trish! Thank you for sharing such a positive experience you had with Gabby. We are so thrilled to hear our whole team was able to provide a fantastic service and you are so happy with the final outcome for your custom space. We hope to work with you again soon! California Closets San Diego
These guys are a scam. Please avoid California closets. I ordered a closet with them. After a multi-month wait they partially installed my closet in Jan. They said they'll come back and finish it. It is May now, no one would care to return my messages. I have a closet waiting to be finished for 4 months with no end in sight and no one even caring to respond. Avoid California closets like a plague. I got my second closet done by Closets By Design. They are much better and finish the job.
So frustrated with this company! The communication is terrible. Still waiting 6+ months with no communication for 2 pant hangers and a hanging hamper and an additional POLE!! Terrible customer service!!
Bottom line: do not recommend due to poor communication, shoddy installation, lack of respect and integrity. My husband and I decided to go with California Closets for our closet systems despite their heavy price tag because we hoped the cost was indicative of their quality of service and product. When first meeting with our designer Kellie this seemed to be the case as she listened carefully to our wants/needs and was extremely knowledgeable of the company's products and how to maximize our spaces. Unfortunately, once we si... read more
Business response:
Hi Natalie, Thank you for your feedback! I'm sorry that you weren't satisfied with your overall design experience. However, we could not find you in our internal system and noticed you are not local to Hawthorne, NY. Do you have the right business that assisted you? We would love for you to give us a call at 914.592.1001 to address any questions or concerns you have about your experience; we are happy to address those as soon as possible for you! Please let me know if I can be of help or if you have any questions. All th... read more
Frequently asked questions about California Closets
How is California Closets rated?
California Closets has a 4.8 star rating with 35,900 reviews.
When is California Closets open?
California Closets is closed now. It will open tomorrow at 9:00 a.m.