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Wighton's Plumbing, Heating, & Air Conditioning
- Heating & Air Conditioning/HVAC
- San Luis Obispo, CA
About this business
Location details
183 Prado Rd, San Luis Obispo, CA, 93401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I highly recommend the great team at Wighton's. Malcom and Mike were tremendous. Malcom was extremely informative, no pressure, and just a great resource in helping us figure out the right solution for our home. Mike handled the installation and we couldn't be happier. Great experience overall!
Business response:
Thank you Gabe! We are thrilled to know you had a great experience with our team, and happy we were able to help find the best solution for your home. Feel free to contact us with any questions or if we can be of further assistance!
Wow. What a frustrating experience, two months in the making. Multiple reschedules, lack of communication, business-splaining how they do things and how their industry works, in the place of maintaining the relationship and customer experience. And all with an open bid for AC installation from a very confident Patrick, including a potential upgrade to new heater. Very disheartening to see a local shop handle their long time customers this way.
Business response:
Sorry we let you down, Kindle S. We are doing our best under the current circumstances, and are working with reduced field employees due to COVID-19 protocols. We apologize for the experience you had with our team.
Dan is absolutely amazing. He can figure out all the complicated issues. Very happy. I would definitely recommend.
Business response:
Thank you for the 5-star review, Natalie! We appreciate your trust in our company for your Heating, Air Conditioning & Indoor Air Quality needs.
Great company with great customer service. The sales rep that came out (Pat S.) is a great guy who was very informative and not over bearing. He didn't sugar coat anything, and really laid out the facts in a clear way and gave us the choice. This company is on the higher price end, but it is this way because they have VERY professional install team (great at work clean up, very detailed, and polite). They also give a lot to their employees, which in turns makes them do better work. You get what you pay for, and this company ... read more
Business response:
Thank you for the 5-star review, Dillon! We strive to deliver top-notch service every time, and are pleased to see that this was your experience with our company. Please let us know if we can be of further assistance with any Heating, Air Conditioning, or Indoor Air Quality needs! #ComfortYouCanTrust
We just finished having a new heater, air conditioner, new attic ductwork, and a new whole house fan installed in our house. We were very impressed by the knowledge and professionalism of Wighton's Heating and Air Conditioning. We worked with comfort advisor James Lamon, and had installers Curtis Williams and Knoll Smith. We could not have asked for a better team of experts than we had with Curtis and Knoll. They took the time and the care to do each part of the difficult operation as if they were working on their own homes.... read more
Business response:
Thank you for the 5-star review, Susan! We are happy you were so pleased with our team. We make every effort to deliver a 5-star customer experience from the moment you visit our website, to completion of the job - so thank you for the positive feedback on our efforts! We are thankful you chose Wighton's for your project!
Our heater stopped blowing hot air off and on and wouldn't shut off. Basically just having issues. I tried one local company that was clueless. I had Wighton's out and they diagnosed the problem within an hour. They got me a quote and had the part ordered and installed same week. Price was good and comparable to what I found on google for the part and labor. I'll definitely use them again.
Business response:
Thank you for the 5-star review, Andrew! Happy to have been able to promptly diagnose & fix your heating issues. Please don't hesitate to give us a call with any future questions or concerns!
We contacted Wighton's to schedule a furnace inspection/maintenance. My husband contacted them and an appt was scheduled for the following Friday afternoon. The morning of the day I received a call from Holly their dispatcher who asked to reschedule the appt because they had some bigger job they didn't anticipate taking as long. I said ok lets reschedule to the following Friday afternoon. On Friday afternoon I was home and waiting. An hour past the appt time I gave them a call. When I was directed to Holly again and after so... read more
Business response:
Sorry for your experience with our team, Marian. We apologize for any inconvenience this may have caused and for not being able to help with your furnace inspection / maintenance.
First and last time I'll be using Wighton's for any of my heating needs. Three weeks, two service call charges + the cost of a pest control ($1,300.) to mitigate possible rodent activity near the underfloor heating unit, I am advised by the second Wighton's service man that he remedied the problem by plugging the heater's power cord back into the electrical outlet. Lesson learned.
Business response:
Hi Anne, Sorry for your frustration. Unfortunately, we were not able to access your furnace under the house to determine what was wrong because the area around the furnace was infested with rodents, feces, and urine. Once the pest control company cleared the area, we were able to get to the furnace to determine it had been unplugged.
I desperately needed help after a terrible AC installation by Smart 72. Wighton's came to the rescue, specifically Patrick was great to work with. He explained everything that needed to be done and that the main problem was the ducting was not even close to an adequate size and was harming the unit. This explained the lack of air flow the house was getting. After working through the details Wighton's reducted my entire house for a fair price. They added an additional return duct and helped reposition the unit for me after I ... read more
Business response:
Thank you for taking the time to review our work, Dan! Our team goes through over 200 hours of training each year to be able to provide each of our customers with effective & safe HVAC solutions so that we can keep you comfortable in your home or business. We are happy to have been able to help in fixing the ductwork on your AC Installation and are glad it has provided better comfort & cost savings for you! Call us anytime. #ComfortYouCanTrust
Frequently asked questions about Wighton's Plumbing, Heating, & Air Conditioning
How is Wighton's Plumbing, Heating, & Air Conditioning rated?
Wighton's Plumbing, Heating, & Air Conditioning has a 4.5 star rating with 1,921 reviews.
When is Wighton's Plumbing, Heating, & Air Conditioning open?
Wighton's Plumbing, Heating, & Air Conditioning is open now. It will close tomorrow at 12:00 a.m.