Hers & His Plumbing - Orlando, FL

Elysium J. 

on Yelp

4 years ago

Certain things were said and done that made us believe we were dealing with a shady company. I will never do business with these people again. 

Chuck T. 

on Yelp

5 years ago

We have a home warranty with American Home Shield. We had 2 leaky faucets in 1 of our bathrooms and we called AHS to send someone out to fix the problem. They contacted Hers and His Plumbing whom sent a technician. He arrived, looked at faucets which are probably 10 yrs old and verified there was internal leaks. Next thing we know, he informs us that we do not qualify because the water pressure coming into our modular home was too high. He had put a meter on 1 of our out buildings faucet that is not connected to the house.... read more

Javy Z. 

on Yelp

5 years ago

I had Her and His Plumbing Florida  come to my house today, Tuesday, February 23, 2021 to service my water heater because the overflow pipe that goes to the outside of the house from it is constantly flowing water.  I ended up with this company through a water heater repair plan I have with Duke Energy in which they sent the job to. The temperature and pressure release was replaced which was told was the problem and also that the 2 thermostat settings were set at a different temperatures, one higher than the other one, so t... read more

Gregory T. 

on Yelp

5 years ago

This company was once good, until they hooked-up with Warranty Companies. Years ago I called them to do work independently at my home and it was impeccable! I use them now through a Home Warranty company and all the do is steal your money with no viable reasoning why they can't do anything. The problem is their corporate office in Tampa and Tennessee telling them to do this. Better profits I would think. Totally disgraceful and Un-professional to say the very least! 

Cathi H. 

on Yelp

5 years ago

The worst customer service I have ever delt with. I have a warranty with American Water resources and they have sent this company to my house twice over the summer, they guy that came out did nothing. Just stood in my kitchen and fed my BS. Then he came back out for the same problem and wanted to charge me all this extra money and did nothing again, I had to call another plumber and they came right out and fixed my toilet and I had to pay $277. This time, I had a sewer backup on Saturday, Jan 9th at 3pm, and called American ... read more

Sherry H. 

on Yelp

5 years ago

Once they came out and I had superior service. The guy I had this time is an ass! We have FPL insurance for our exterior water lines . Apparently he said this one wasn't included because the water goes into the house So if it GOES into the house why do I have insurance to cover the outside water lines? Because I'm stupid for having it. It COVERS NOTHING!!!!!! 

Amber Dawn B. 

on Yelp

5 years ago

A plumber came because my kitchen sink was leaking. He wouldn't even enter the PROPERTY without calling the property manager for payment. Literally before he got in the gate. He said there was nothing wrong after he looked and left (mind you theres a giant puddle under the sinks). Less than a week later my hot and cold water faucet handles blew out and the water wouldn't turn off. They sent another plumber and my gate code wasn't working so he couldn't get in. I drove in so the gate would open and they wouldn't follow me in.... read more

Rocco M. 

on Yelp

5 years ago

Our family's experience with Hers & His Plumbing was horrible!!! They earned a ZERO rating in every key area: 1) PROBLEM RESOLUTION: Hers & His Plumbing was sent to us by our home warranty company. They made FIVE visits to our home to fix a toilet leak and they failed all five times to fix the leak!!! 2) TIMELINESS: One of Hers & His "plumbers", Jeff, had an appointment with us between 12 Noon and 3 PM. Those three hours came and went and Jeff neither showed up nor called. 3) PROFESSIONALISM: On another day, Jeff came to ou... read more

Charles S. 

on Yelp

5 years ago

Call them and see how many visits it takes to repair. A simple sink leak fix has taken four visits. Parts always on order or the work order is canceled or lost or some other excuse. I think their team wants to just suck up the warranty company money and not actually do the work...at least here in Orlando. Oh and sink cartridge still has not been replaced. I noticed that they have not claimed this Yelp account and looking at the reviews I can see why.