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Hers & His Plumbing - Orlando, FL

4.5
  • Heating & Air Conditioning/HVAC
  • Orlando, FL

About this business

ContractorsHeating & Air Conditioning/HVAC

Established in 2006, Hers and His Plumbing Heating and Air is a trusted provider of residential and commercial plumbing, heating, and air conditioning services in Orlando and the surrounding areas. Their licensed technicians can handle everything from routine maintenance to emergency repairs, ensuring your home or business stays comfortable year-round. 

Location details

773 S Kirkman Rd Unit 101 D, Orlando, FL, 32811, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.51,496 reviews
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Caryn H.'s profile image
Caryn H. 
rating
a year ago

Wish you take star away, they are that bad. They responded to my home warranty on 12/22 for a broken water heater. Now 2/8 and even with weekly calls, I am still waiting on Brianne to reach out to Tech Joey on the status. They are horrendous, slow, incompetent, unprofessional and utterly useless and that the nicest things I could say. Avoid them, you'd better off you tubing it and completing it yourself. 

Carmen C.'s profile image
Carmen C. 
rating
2 years ago

RUN!!!! They're extremely unreliable not cheap either. Plumbers didn't even know what the problem was and he was already stating that if I had a broken pipe they couldn't repair? He wasn't allowed to close the main water valve!!! so what do you do as a plumbing company ??? what a handyman can do?? PLEASE LOOK AT THE COMPLAINTS INTHE BBB WEBSITE. People have posted very recently on the Better Business Bureau website. If you read them all you'll see they are all basically the same experience they go to your home to fix so... read more

Hidey T.'s profile image
Hidey T. 
rating
2 years ago

Absolutely awful!!!! Do not use! I will be filing a complaint with the BBB. They came out to look at our busted pipe outside our house, toilet that was making a slight noise when filling, shower handle that keeps turning, a leaky water heater & leaking tub faucet. They fixed the pipe outside shockingly quick and a lot cheaper then expected, replaced the valve on our toilet, looked at our water heater and said put a bucket underneath it, looked at the shower handle and said they'd break it more, then came the tub!!!!! We had ... read more

Ricky S.'s profile image
Ricky S. 
rating
2 years ago

They don't understand the definition of "urgent" or "emergency". They submitted an "approval" request to the local warranty representative which in return Hers and His Plumbing refuses to follow up with the rep. Because it hasn't been more than 48 hours. I live in a state where it's hot all year long and without A/C on, it create major health risks and concerns. I expect a manager to respond to this as soon as they read it. This is ridiculous and Hers and His Plumbing is creating dangerous situations for home owners. 

Tonya M.'s profile image
Tonya M. 
rating
2 years ago

Warranty company sent them out. After looking the leak for 5 minutes said that they could not fix because it was behind the wal. Three weeks later the wall is finally opened and they came back out and now can't fix it because it is in the crawl space and that's too wet and dirt. lesson learned if you need a plumber that can fix a pipe behind a wall or somewhere wet or dirty don't call this company 

Brad V.'s profile image
Brad V. 
rating
2 years ago

Tom came out because water was leaking from guest bath into guest room. Carpet wet, wall wet and he looked and said it's the floorboards leaking water and left. 10 mins later I did his job and realized water was leaking under the toilet onto the slab and running into the walls. Had to call him back out. He said the toilet moved. Yes, Tom, that is the problem. The toilet is literally sliding around, please fix with bolts, flange, o-ring, caulk it...just do something besides stare at it. That was too much work for him so he wh... read more

Nancy R.'s profile image
Nancy R. 
rating
2 years ago

I had a plumbing leak behind a stucco wall. Old Republic Home Plan warranty sent His and Hers to repair the leak. The technician removed the pipe support and the water hose bib (faucet) to get to the leak. Unfortunately they fixed the leak but did not replace the pipe support putting the wall and the new pipe at risk for further and reoccuring damage so wall repair technician could not fix the wall. I had to get a different plumber as H&H were not available to repair for almost two weeks (they had been paid by the insura... read more

Robert V.'s profile image
Robert V. 
rating
2 years ago

We are selling a home and made an appointment to have some plumbing repairs done on Monday, May 1, between 9am and 12pm. Late on Friday afternoon we got a text message from Hers and His Plumbing telling us that they changed our appointment to Monday afternoon between 1pm and 4pm. The home is 20 miles away from our current home, so I went over there and waited from 1 to 4 pm and had no communication from Hers and His Plumbing. At 4:10pm I called and asked the status of the repair appointment and they told me that they could n... read more

A.D. T.'s profile image
A.D. T. 
rating
2 years ago

Horrible customer service even broke our faucet before calling to see if repairs were covered. Will never recommend or use again. 

Frequently asked questions about Hers & His Plumbing - Orlando, FL

How is Hers & His Plumbing - Orlando, FL rated?

Hers & His Plumbing - Orlando, FL has a 4.5 star rating with 1,496 reviews. 

When is Hers & His Plumbing - Orlando, FL open?

Hers & His Plumbing - Orlando, FL is open now. It will close tomorrow at 12:00 a.m.