Hers & His Plumbing - Orlando, FL

Kurt S. 

on Yelp

2 years ago

NEVER USE THIS COMPANY! I used this company to fix a toilet and sink that would not drain. After I paid them the issues happened the next day and they refused to come back and would not refund my money. After calling and asking for a manager to call me I never received a call back. 

Chantal B. 

on Yelp

2 years ago

Hers and His Plumbing (Orlando) came twice at home and did not do the job because they are incompetent and without tools and experience. Do not do business with them. Very deceived. I still have my valves that leaks. They did not want to do the job as they say that Water pressure is too high in my neighbourhood....... and my AMERICAN HOME SHIELD insurance did not cover that. He wanted to sell me a pressure regulator $800..... pouahhhhhhh Any reasons not to do the job. He told me to call a regular plumber.. that he would... read more

Jeanette W. 

on Yelp

2 years ago

If I could leave zero stars I would. Absolutely ridiculous company. I have AHS home warranty and this company was assigned. They came for first appointment...then left. Did not finish the job. In fact after he left a leak occured to condo below that we never had. . The technician said nothing he can do. He has other calls. FIVE appointments were made and every one of them cancelled. We had to call at the end of the time window to ask when they were coming. We then got one excuse after another of so sorry but need to resc... read more

Helen R. 

on Yelp

2 years ago

never received a receipt for your services. plumber insisted I needed new toilet. told insurance company wrong information. need a call back and receipt itemized for insurance and myself. did not need a whole new toilet after someone else looked at it. I paid $808.00 for something I did not need. someone please call or text me at (352) 764-9652. 

Gloria C. 

on Yelp

3 years ago

two weeks in a row they were a no show to fix my toilet that was leaking wasted two days waiting around for a plumber to show up 

Susan S. 

on Yelp

3 years ago

After 19 years our AO Smith water heater needed to be replaced. We called Hers & His plumbing. They put in a new RHEEM water heater. Fast forward...this was a nightmare. It's been replaced once because the new water heater kept shutting down and wasn't fixable. Now that new water heater has also stopped working. We called and they sent out Jason. He was rude and said that the fume detector caused the heater to malfunction and blamed my dog kennels that the urine odor made the fume detector malfunction. A- we don't have ur... read more

Alana H. 

on Yelp

3 years ago

American Home Shield sent HERS AND HIS PLUMBING - FLORIDA LLC (BRE) to my home to repair my garbage disposal on April 13, 2022. The technician banged forcefully upon my disposal with a wrench. The disposal began working after the breaker was flipped back off and on. He ran a couple cups of ice down the disposal, told me to have a good day and left. I walked from the front door back into the kitchen and water was running out of my cabinet, I opened the cabinet and water was leaking from the disposal and the pipe. I went back ... read more

Ronald K. 

on Yelp

3 years ago

I suggest you not use this company. They came to replace two hose bibs. The next day there was a flood in my yard and my neighbors yard because they cracked the pipe. I immediately called them about this emergency and they told me they could not come back for 8 days! I had to shut off the water in my house to stop the gushing water. They expected me to be without water for 8 days because of a problem they created. I could not believe their lack of concern. They are despicable. 

Angelita B. 

on Yelp

3 years ago

Our home warranty company sent them out to look at our tankless hot water heater. The repair man proceeds to check the heater can't find anything wrong with it and states that our problem is our Fossetts our house is two years old this should not be happening on a brand new house waited a week to get a response never got anything out of them called three times on the third time was told that they would call me back with an estimate on how much it would cost if I had to pay out of pocket that was two weeks ago this is been go... read more