Hers & His Plumbing - Orlando, FL

Barbara G. 

on Yelp

6 years ago

American Home Shield sold our home's previous owner a warranty on our house, and as new owners we called to get a plumber when we had serious water issues. American Home Shield answers the phone in Trinidad - there's your 1st clue. They cover nothing! A total scam IMHO. They sent a tech from .Hers and His plumbing in Leesburg, Florida and he wanted over $800 to install a pressure reducing valve and fix two toilets with new valves. A PRV was not needed. That was an attempted robbery! We sent him away. The City tested o... read more

Linz S. 

on Yelp

6 years ago

I would not recommend this company. I paid him $100 and nothing was done to fix my sewer problem He wanted to come back and remove the toilet, among other things, which I would not agree to. I finally found an honest couple of plumbers who had the work done in about 2 hours, a fraction of the cost other plumbers wanted to charge me and all the work was done under the home, without removing the toilet. These kinds of "professionals" are everywhere. They don't know that I check their ratings and reviews before and after I talk... read more

Brian K. 

on Yelp

6 years ago

This company is full of LIARS and poor customer service. My parents are in their 70s and had this plumber show up from their 2-10 warranty call to fix a cartridge in their shower that became stripped. After paying the tech $75.00 for the service call he proceeded to go outside and say their water pressure was too high (120) to fix the issue and they needed a value for the pressure that was several hundred dollars and not covered. Also stated he didn't have the part for the shower and needed to order the part and come back. A... read more

Amanda M. 

on Yelp

6 years ago

Terrible. Do not do business with them! You have been warned. My home owners insurance called them to come out. Unfortunately my water heater was not under warranty. So Hers and His plumbing said I could pay their $100 service fee and they would order the part I needed. And when the part arrived, they would call to schedule an appointment and I would not have to pay again. Well, that never happened. They took my $100 and never ordered the part. They have been dodging my calls and claimed I never called back. They refuse t... read more

Amanda F. 

on Yelp

6 years ago

Terrible. Do not do business with them! You have been warned. My home owners insurance called them to come out. Unfortunately my water heater was not under warranty. So Hers and His plumbing said I could pay their $100 service fee and they would order the part I needed. And when the part arrived, they would call to schedule an appointment and I would not have to pay again. Well, that never happened. They took my $100 and never ordered the part. They have been dodging my calls and claimed I never called back. They refuse t... read more

Valda D. 

on Yelp

6 years ago

A representative from Hers and His Plumbing was sent out by Old Republic Home Protection. The technician did not repair the issue because he was informed that the issue was not covered. After waiting for about 2 weeks I called the company to request a copy of the technicians report. I was told that it was going to be emailed to me. A week and a day later the email was not transmitted. I called today 5/22/19 at 10:51am to request the report again. Again I was told that the report would be transmitted within 30mins. Si... read more

Maria E. 

on Yelp

7 years ago

This company was assigned to me by Home Shield home warranty. I called Home Shield because I had a leak under my kitchen sink that was spilling water on and off for about a month. This company send a tech by the name of Kevin to my home. The date he was suppose to show up between 10-1PM he showed up to my house at 230 pm without calling to tell us he was going to be late. Once he arrived without tools my husband was told he could not see a leak. Never inspected under sink. Only open the cabinet doors under the sink. W... read more

Ed O. 

on Yelp

7 years ago

After waiting all afternoon (2PM to 5 PM) for a plumber to show up, we got a call at 5PM that he would be another 45 minutes late. My problem was when my washer drains thru the washer drain pipe into the low internal house drain pipe that is also a vertical vent pipe the water started backing up flooding my Laundry Room. After this plumber finally got here, I asked if he could run a snake through the roof vent pipe to clean out the drain pipe. He said he couldn't; I assume he didn't know how to snake a pipe. he said he was... read more

Cindy P. 

on Yelp

7 years ago

Hello! We were forced to use this company by way of Homeserve! The toilet and sink was acting up so we called in the morning.The plumber finally showed up at 6:30 PM! Seemed to fix the toilet and sink not! Sink started leaking again. Called in the morning! Guess what showed up at 7:30PM! Stated that the sink was old and had to be updated! Told me to call another plumber! Went down to Lowe's and picked up the parts myself! This company is basically a handyman company!