Hers & His Plumbing - Orlando, FL

Amanda F. 

on Yelp

6 years ago

Terrible. Do not do business with them! You have been warned. My home owners insurance called them to come out. Unfortunately my water heater was not under warranty. So Hers and His plumbing said I could pay their $100 service fee and they would order the part I needed. And when the part arrived, they would call to schedule an appointment and I would not have to pay again. Well, that never happened. They took my $100 and never ordered the part. They have been dodging my calls and claimed I never called back. They refuse t... read more

Valda D. 

on Yelp

6 years ago

A representative from Hers and His Plumbing was sent out by Old Republic Home Protection. The technician did not repair the issue because he was informed that the issue was not covered. After waiting for about 2 weeks I called the company to request a copy of the technicians report. I was told that it was going to be emailed to me. A week and a day later the email was not transmitted. I called today 5/22/19 at 10:51am to request the report again. Again I was told that the report would be transmitted within 30mins. Si... read more

Maria E. 

on Yelp

6 years ago

This company was assigned to me by Home Shield home warranty. I called Home Shield because I had a leak under my kitchen sink that was spilling water on and off for about a month. This company send a tech by the name of Kevin to my home. The date he was suppose to show up between 10-1PM he showed up to my house at 230 pm without calling to tell us he was going to be late. Once he arrived without tools my husband was told he could not see a leak. Never inspected under sink. Only open the cabinet doors under the sink. W... read more

Ed O. 

on Yelp

6 years ago

After waiting all afternoon (2PM to 5 PM) for a plumber to show up, we got a call at 5PM that he would be another 45 minutes late. My problem was when my washer drains thru the washer drain pipe into the low internal house drain pipe that is also a vertical vent pipe the water started backing up flooding my Laundry Room. After this plumber finally got here, I asked if he could run a snake through the roof vent pipe to clean out the drain pipe. He said he couldn't; I assume he didn't know how to snake a pipe. he said he was... read more

Cindy P. 

on Yelp

6 years ago

Hello! We were forced to use this company by way of Homeserve! The toilet and sink was acting up so we called in the morning.The plumber finally showed up at 6:30 PM! Seemed to fix the toilet and sink not! Sink started leaking again. Called in the morning! Guess what showed up at 7:30PM! Stated that the sink was old and had to be updated! Told me to call another plumber! Went down to Lowe's and picked up the parts myself! This company is basically a handyman company! 

Rick C. 

on Yelp

6 years ago

America Home Shield sent them to repair my toilet. Because of the plumber telling AHS a statement he was totally not qualified to state they refused to pay for the repair. The plumber left an unsealed toilet allowing sewer gas into the house. Worst plumbing company I have ever dealt with. 

AJ H. 

on Yelp

6 years ago

Impossible to get a hold of on the phone. My Home Warranty Company selected them to fix my garbage disposal. They called one and left a voice message, I tried calling back for almost 2 weeks but could never get a hold of anyone. I finally told my home warranty company to select someone different. 

Janet M. 

on Yelp

7 years ago

They tried to shaft the wrong customer. Just needed a toilet tank kit replaced and shut off valve replacement. Instead they tell me we need a whole new toilet and replacement of inlet water pipe with a $500.00 estimate. Had a local plumbing company come next day, replace toilet tank kit and replace shutoff valve, total bill was $105.36! This place attempted to rip us off! I wouldn't use them EVER! 

Jason L. 

on Yelp

7 years ago

Completely incompetent staff. Made a service call through mt home warranty and after three visits the issue was still not fixed. Now we have thousands of dollars in water damage and no one will answer the phone.