Hers & His Plumbing - Orlando, FL

Alana H. 

on Yelp

3 years ago

American Home Shield sent HERS AND HIS PLUMBING - FLORIDA LLC (BRE) to my home to repair my garbage disposal on April 13, 2022. The technician banged forcefully upon my disposal with a wrench. The disposal began working after the breaker was flipped back off and on. He ran a couple cups of ice down the disposal, told me to have a good day and left. I walked from the front door back into the kitchen and water was running out of my cabinet, I opened the cabinet and water was leaking from the disposal and the pipe. I went back ... read more

Ronald K. 

on Yelp

3 years ago

I suggest you not use this company. They came to replace two hose bibs. The next day there was a flood in my yard and my neighbors yard because they cracked the pipe. I immediately called them about this emergency and they told me they could not come back for 8 days! I had to shut off the water in my house to stop the gushing water. They expected me to be without water for 8 days because of a problem they created. I could not believe their lack of concern. They are despicable. 

Angelita B. 

on Yelp

3 years ago

Our home warranty company sent them out to look at our tankless hot water heater. The repair man proceeds to check the heater can't find anything wrong with it and states that our problem is our Fossetts our house is two years old this should not be happening on a brand new house waited a week to get a response never got anything out of them called three times on the third time was told that they would call me back with an estimate on how much it would cost if I had to pay out of pocket that was two weeks ago this is been go... read more

alex d. 

on Yelp

3 years ago

Below is my personal experience with "Hers and His Plumbing company". You may make your own conclusions. We had a problem with hot water in some parts of the house coming out in 15-18 minutes after opening the faucet. A plumber from a totally different company came to fix unrelated issue and I asked him why we have such problem. He quickly determined that the cause is a nonfunctional circulation pump attached to the water heater. Since water heater is one item covered by AHS, I opened a service request. "Hers and His plumbin... read more

Ray C. 

on Yelp

4 years ago

Do not recommend this company. Placed an order to replace a shower handle valve, 4 weeks later and nothing only to find out on the 4th week that the plumber was going to order the part. I had even given the information on the store where the plumber could obtain the part. Do not waste your time with this company. 

Elysium J. 

on Yelp

4 years ago

Certain things were said and done that made us believe we were dealing with a shady company. I will never do business with these people again. 

Chuck T. 

on Yelp

4 years ago

We have a home warranty with American Home Shield. We had 2 leaky faucets in 1 of our bathrooms and we called AHS to send someone out to fix the problem. They contacted Hers and His Plumbing whom sent a technician. He arrived, looked at faucets which are probably 10 yrs old and verified there was internal leaks. Next thing we know, he informs us that we do not qualify because the water pressure coming into our modular home was too high. He had put a meter on 1 of our out buildings faucet that is not connected to the house.... read more

Javy Z. 

on Yelp

4 years ago

I had Her and His Plumbing Florida  come to my house today, Tuesday, February 23, 2021 to service my water heater because the overflow pipe that goes to the outside of the house from it is constantly flowing water.  I ended up with this company through a water heater repair plan I have with Duke Energy in which they sent the job to. The temperature and pressure release was replaced which was told was the problem and also that the 2 thermostat settings were set at a different temperatures, one higher than the other one, so t... read more

Gregory T. 

on Yelp

4 years ago

This company was once good, until they hooked-up with Warranty Companies. Years ago I called them to do work independently at my home and it was impeccable! I use them now through a Home Warranty company and all the do is steal your money with no viable reasoning why they can't do anything. The problem is their corporate office in Tampa and Tennessee telling them to do this. Better profits I would think. Totally disgraceful and Un-professional to say the very least!