Hers & His Plumbing - Orlando, FL

Brenda H. 

on Yelp

5 years ago

I waited a week to get this appointment. I called on 1/20 and the soonest they could get to me was 1/27 between 9 and noon.. i have a home warranty and have to use who they tell me to use. On 1/27 I was sitting in an empty house waiting for them. I got a text saying they were trying to schedule an appointment? I called and they cancelled the appointment. What ticked me off is that it was implied that it was my fault because they ^tried to call me and let me know". I asked her when she called and she said 9:12 a.m. on 1 /27.... read more

Janet R. 

on Yelp

5 years ago

This place is a joke. I had water coming out of the front area of my sink, the employee decides to make a hole on the back area to see if the pipe was leaking. He stuck his hand underneath and in fact found the area I stated wet. So now he said my insurance company was sending someone to fix it, yeah that didn't happen So long story short don't get this company to come to your home bc it will end up like this. 

Barbara G. 

on Yelp

5 years ago

American Home Shield sold our home's previous owner a warranty on our house, and as new owners we called to get a plumber when we had serious water issues. American Home Shield answers the phone in Trinidad - there's your 1st clue. They cover nothing! A total scam IMHO. They sent a tech from .Hers and His plumbing in Leesburg, Florida and he wanted over $800 to install a pressure reducing valve and fix two toilets with new valves. A PRV was not needed. That was an attempted robbery! We sent him away. The City tested o... read more

Linz S. 

on Yelp

5 years ago

I would not recommend this company. I paid him $100 and nothing was done to fix my sewer problem He wanted to come back and remove the toilet, among other things, which I would not agree to. I finally found an honest couple of plumbers who had the work done in about 2 hours, a fraction of the cost other plumbers wanted to charge me and all the work was done under the home, without removing the toilet. These kinds of "professionals" are everywhere. They don't know that I check their ratings and reviews before and after I talk... read more

Brian K. 

on Yelp

6 years ago

This company is full of LIARS and poor customer service. My parents are in their 70s and had this plumber show up from their 2-10 warranty call to fix a cartridge in their shower that became stripped. After paying the tech $75.00 for the service call he proceeded to go outside and say their water pressure was too high (120) to fix the issue and they needed a value for the pressure that was several hundred dollars and not covered. Also stated he didn't have the part for the shower and needed to order the part and come back. A... read more

Amanda M. 

on Yelp

6 years ago

Terrible. Do not do business with them! You have been warned. My home owners insurance called them to come out. Unfortunately my water heater was not under warranty. So Hers and His plumbing said I could pay their $100 service fee and they would order the part I needed. And when the part arrived, they would call to schedule an appointment and I would not have to pay again. Well, that never happened. They took my $100 and never ordered the part. They have been dodging my calls and claimed I never called back. They refuse t... read more

Amanda F. 

on Yelp

6 years ago

Terrible. Do not do business with them! You have been warned. My home owners insurance called them to come out. Unfortunately my water heater was not under warranty. So Hers and His plumbing said I could pay their $100 service fee and they would order the part I needed. And when the part arrived, they would call to schedule an appointment and I would not have to pay again. Well, that never happened. They took my $100 and never ordered the part. They have been dodging my calls and claimed I never called back. They refuse t... read more

Valda D. 

on Yelp

6 years ago

A representative from Hers and His Plumbing was sent out by Old Republic Home Protection. The technician did not repair the issue because he was informed that the issue was not covered. After waiting for about 2 weeks I called the company to request a copy of the technicians report. I was told that it was going to be emailed to me. A week and a day later the email was not transmitted. I called today 5/22/19 at 10:51am to request the report again. Again I was told that the report would be transmitted within 30mins. Si... read more

Maria E. 

on Yelp

6 years ago

This company was assigned to me by Home Shield home warranty. I called Home Shield because I had a leak under my kitchen sink that was spilling water on and off for about a month. This company send a tech by the name of Kevin to my home. The date he was suppose to show up between 10-1PM he showed up to my house at 230 pm without calling to tell us he was going to be late. Once he arrived without tools my husband was told he could not see a leak. Never inspected under sink. Only open the cabinet doors under the sink. W... read more