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California Closets
- Business Services
- Richmond, CA
About this business
Location details
1414 Harbour Way S, Richmond, CA, 94804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Andrew is freaking amazing. He came out multiple times to check progress of our construction, got to know our family and our design desires as well as how my wife and I differed, and went above and beyond via text, late meetings, weekends, to get the project of our dreams. He was always conscious of our budget, our lead times, and even helped me add a late additional closet at the end that made it in time for the final inspections. Even after we were done he checked in on us and made sure any small stuff that needed fixing o... read more
Business response:
Thank you for your 5-star review. We are glad Andrew provided a white glove customer service experience for you.
Everything was PERFECT from beginning to end. Allison was a dream to work with. She was thoughtful, creative and efficient. She was not at all "sales-y" and never pressured me. Melissa was friendly and prompt with her contacting and information. Charles was curteous and meticulous. Sean was very pleasant, skilled and professional. Even though we had the world's strangest issue (no fault of CC at all) after installation, it has already been resolved and we have only had our closet for 3 days!! Every home project should be thi... read more
Business response:
Hi Nicole, We are so sorry to hear your latest experience with us (one year ago) was not what you had anticipated. I looked at your records and it looks like we returned to your home a few days after installation to set the poles back a little bit for you so they no longer interfere with your doors. It's unusual for closets to be framed so shallow and typically we'd have recommended shallower materials for this space, but since you really wanted some pullouts and those are only offered in certain sizes, we proceeded with t... read more
Like many, we wanted to maximize our garage space by adding a whole wall of beautiful cabinets, tall units, a desk, and might as well throw in a second refrigerator. To the opposite wall of our garage, we did a fusion wall where we hang the kids bikes, scooters, skateboards, yoga ball, and a couple of baskets to house helmets, knee pads, etc. In addition, we added cabinets in the laundry room surrounding our washer and dryer located in a separate area. We chose CA Closet for its reputation and quality, and also our friend Co... read more
DO NOT use this company. Their installation department is horrible. They are very quick to sell you their product, but are unable to install it. I have have 2 different installers, both came without the necessary materials and plenty of excuses. After each visit they have made me wait another month to fix the last mistakes. You are unable to speak with anyone in the installation depart. You have to leave a message. I have left not less than 8 messages over the few weeks and NEVER to get a return call. The sales person has tr... read more
I had absolutely amazing experience with California closets and my designer Maria Mizzau. I talked to several companies that offered lower prices, but Maria definitely went above and beyond with her design. I was never pushed to spend extra money and was offered different materials and price points. Maria took into account the position of fire sprinklers, which nobody else did, and some other small issues that were important. She was very responsive to my feedback and everything she did was perfect! There were no issues with... read more
Business response:
Hi Svetlana, thank you so much for the amazing feedback. We are so happy you had an enjoyable experience. Can wait to help you with your next custom project.
A great experience! We had a very small, awkward shaped closet in our master bedroom. They designed a new closet system that has given me so much space that I don't even know how to fill it.
Business response:
Becky, Thank you for the kind review. We hope you enjoy the task of deciding how to fill all your new-found space! Mike Cassidy General Manager California Closets Orange County
Just had a master bedroom walk in closet installed by California Closets. Love it! Reggie, the design consultant, was great and helpful. Eddie, the installer was so professional and friendly. Everything was installed with NO issues. Couldn't have had a better experience. And guaranteed for life. Thank you. Stacy and Bob
We don't go through groceries and household supplies at an abnormal rate- but since we remodeled our kitchen in the Fall '21, we've been wanting to slightly elevate our almost 2yr old remodeled garage with a mounted pantry for an empty space. We thought about going with one of our carpenter guys to build us a pantry but thought going for professional closet builders, would be more in line with what hubs already has going on in the garage. California came up as the only place we could perhaps use- if price was right. We tried... read more
Business response:
Hi Mercedes, Thank you for the wonderful review and feedback about our design consultant, Marilena Viscogliosi! We are committed to providing you with unrivaled customer service and believe that exceptional design can bring organization and happiness to our client's lives. We pride ourselves on our professionalism and our keen attention to detail to ensure the final design goes above and beyond your expectations. We are so glad to hear Marilena embraced this mentality to give you positive experience from start to finish.... read more
Mathew & Vicente did a great job installing our new closet. They were professional and kept everything clean during the installation process. We love our new California closet. The sales representative Shana Selsky also was professional. On our initial consultation we were not ready to make a decision. We wanted to get additional quotes. She never pressured us and never spoke bad about the competition. She simply explained the benefits of the products and processes they use. Shana came back when we were ready to sign the con... read more
Business response:
Greg and Shannon, Thank you for the great review, we appreciate the feedback. I am glad you posted photos; your new wardrobe looks amazing. Mike Cassidy General Manager California Closets
Frequently asked questions about California Closets
How is California Closets rated?
California Closets has a 4.8 star rating with 35,892 reviews.
When is California Closets open?
California Closets is closed now. It will open tomorrow at 9:00 a.m.