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California Closets

4.8
  • Business Services
  • Richmond, CA

About this business

Business Services

Location details

1414 Harbour Way S, Richmond, CA, 94804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.835,945 reviews
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Keith B.'s profile image
Keith B. 
rating
10 years ago

CONSIDER ANOTHER COMPANY. We selected California Closets to refit two closets with organizers. They were the most expensive estimate (almost $7600) but we convinced ourselves due to their size and longevity that they must be the best and therefore most likely to give us the best experience. Unfortunately it didn't work out that way. Bob, our design consultant, started out very professional and provided excellent designs for our closets. We discussed the issue of the prep work. We were clear that we didn't want to do it ourse... read more

Stephen S.'s profile image
Stephen S. 
rating
10 years ago

From start to finish, an enjoyable experience. I got a call-back within a day or so of me submitting the online inquiry. My designer set up a mutually-convenient time. She was on-time and really great to work with. The two spaces we worked on were pretty simple, but needed to be organized. Our designer asked great questions about usage, amount of clothes / dishes and worked with me while we went through a few iterations to get it just right. The estimate was in line with what our designer had suggested, and we scheduled a t... read more

Nelson W.'s profile image
Nelson W. 
rating
10 years ago

Did a consultation with Sarah about a month ago. Spent about 45 minutes going through different mock-ups. She said she would send me the mock-ups to review and never did. I even emailed her again to follow up and got no response. She initially quoted me approx $6,800 for a walk-in close (approx. 6' x 7') and my initial reaction was that the price was a bit high. I guess she interpreted that as if I weren't interested. Poor service. 

Scott K.'s profile image
Scott K. 
rating
10 years ago

Monika made the entire process enjoyable, very efficient and the end product turned out fantastic! 

First L.'s profile image
First L. 
rating
10 years ago

Master Closet Design Consultant: Shelli Wahl, Director of Sales and Design, Stephen F. Counihan Jr. Estimate: $8055!! (not willing to work with our budget, did not even ask about our budget) Customer service: Terrible My husband and I wanted to get our master closet organized. We didn't want anything fancy. We opted for 'standard' hardware and shelving. We just wanted some more hanging space, sturdy shelving and a few drawers. Shelli came over to take measurements and give us an estimate. She was at our home for about 30 ... read more

Mark B.'s profile image
Mark B. 
rating
10 years ago

Fantastic! From the first call to the install. Would highly recommend this showroom for both residential and commercial jobs. As a designer based in LA with discriminating clients up north, it's important to work with a team that is extremely professional and delivers on their promise. Great team! 

Victoria W.'s profile image
Victoria W. 
rating
10 years ago

We have not had a service completed by the Modesto location so this review is based on our initial visit to the showroom. The store front is sparsely decorated and dusty/dirty. It took a full 5 minutes for someone to come out to greet us and when he did, the first thing he offered was his colleague's business card and suggested we visit the San Francisco showroom. He was not rude at all but made us feel like he did not want to put the time into answering our questions. It was a big let down and we will be using a different v... read more

Karina K.'s profile image
Karina K. 
rating
10 years ago

This is not a review but I am very surprised and a bit skeptical that almost all the reviews were posted December 2014 or January 2015. Quite a few are dated January 1. Coincidence? 

Charli M.'s profile image
Charli M. 
rating
10 years ago

My husband and I had our staircase remodeled and wanted to utilize the space underneath for storage. We called several company's for bids and designs and chose California Closets in Huntington Beach with designer Michele G. and are so glad we did. Michele listened to our needs and translated them into exactly what we had in mind. They turned out to be beautiful and efficient. And the product is perfect for our needs. Along the way of designing, ordering and installing Michele was always available to answer questions and upda... read more

Frequently asked questions about California Closets

How is California Closets rated?

California Closets has a 4.8 star rating with 35,945 reviews. 

When is California Closets open?

California Closets is closed now. It will open at 9:00 a.m.