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California Closets

4.8
  • Business Services
  • Richmond, CA

About this business

Business Services

Location details

1414 Harbour Way S, Richmond, CA, 94804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.835,942 reviews
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Julie F.'s profile image
Julie F. 
rating
8 years ago

We called California Closets shortly after moving into our new home in Las Vegas. Sherry Latham was our designer. She was on time, professional and measured twice. She analyzed our master closet and laundry room. The 3-D proof looked great and we decided to go with it. Install was about 5 weeks out, however we had a nice surprise and they were able to install right away. We love our new closet! Everyone was so great! Ernesto was our installer. He was very professional, on time and did a fantastic job. Thank you!!!!!!! 

Cali 1.'s profile image
Cali 1. 
rating
8 years ago

Amazing! I absolutely love what our designer at California Closets has done with our space. We just purchased a condo in Long Beach and needed more closet space. Trish Morrow did an incredible job designing our gorgeous reach-in closet. We were always informed about any changes or suggestions. Trish was so easy to work with and understood exactly what I was looking for, especially since I made a lot of the decisions overseas. I highly recommend the designers at the Huntington Beach location. My experience with California Clo... read more

Steve P.'s profile image
Steve P. 
rating
8 years ago

Our experience with California Closets was absolutely perfect. Megan Vonachen was our designer, and when she came to our house she not was not only a wonderful presence, she was highly creative and took our initial idea for a wall bookshelf and took it to another level, designing it to fit over our piano. She was so locked in to the idea and loved playing around with our space, which is so much more than you can hope for. It was clear this was her passion, not just her job. The installation was perfect as well. Byron put it ... read more

D G.'s profile image
D G. 
rating
8 years ago

I went into the store with my measurements to shelve one closet wall. Katherine worked up a plan with pricing and said she would email it to me. A couple of days later I call after not receiving plan and left message that I was going to go with them and would she send me plan. Never heard from them again. Went with another company who did my whole closet, probably a lot less expensive than California Closet would have done. We will never know. 

Business response:

DG, We are so very sorry you did not get the service you expected when visiting our showroom. Unfortunately, we do not have a Katharine on our staff and are unable to find your project in our database. If you can contact me with more details, I'd be very happy to hear from you. Regards, Ginny Snook Scott Area Director 415.482.6498 gscott@calclosets.com 

Craig M.'s profile image
Craig M. 
rating
8 years ago

Our job needed to be split into two installations and the second part of our job was our laundry room where the $700+ door was installed warped. There has been no answer from California Closets even after the installed wrote up a report with pictures. 

Lisa W.'s profile image
Lisa W. 
rating
8 years ago

What started as a bad experience turning into a good experience. Part of our 20 year old California closet system collapsed. I called them thinking I would be in for a fight, but since the system was still under warranty they offered to replace the entire system free of charge. Shout out to Sophie, Zach the scheduler, and Bryan and Martin who did our installation. 

Business response:

Lisa - we strive to make sure that you enjoy your California Closets system for life and are so pleased we were able to help you with this! Thank you for the wonderful recommendation! Ginny Snook Scott 

Mrs. Y.'s profile image
Mrs. Y. 
rating
8 years ago

Brandon Hyland is A-mazing! Not only was he the only designer that was able to implement EVERYTHING I requested (We moved and had to combine 2 walk-in closets into 1), but he was extremely patient with me as I changed nearly everything in our design...twice! He worked within my budget, never going outside my comfort zone, and was exceptional when it came to the "designer touches". If you're looking for a closet designer, request Brandon! 

Business response:

Thank you so very much for the wonderful recommendation to California Closets. We will share this with Brandon and hope you continue to love your new closet! Ginny Snook Scott Area Director 

Mary D.'s profile image
Mary D. 
rating
8 years ago

My experience with California Closets is a pure disappointment! In August 2016, we signed a contract for closet installation, the completion date for the project is specified as 4-9 weeks. It is July 2017 now, and they still haven't completed a basic closet installation! It has been 11 months!!! The first installation was in October, several parts were missing, it took them a while to schedule new appointments to change some parts. Two drawers had an incorrect wood pattern from the beginning of installation, later they have ... read more

Lauren L.'s profile image
Lauren L. 
rating
8 years ago

I absolutely LOVE my new closets from California Closets! The designer worked with me to make my tiny closet much more spacious and polished looking. They have these great drawers that don't slam shut which is really helpful when I'm getting ready and my husband is still asleep. They were able to do the installation in one day and didn't leave a mess. We also had them re-design a small sliding glass door closet in the guest room which they came up with a design that maximizes storage but can be converted into a more traditio... read more

Frequently asked questions about California Closets

How is California Closets rated?

California Closets has a 4.8 star rating with 35,942 reviews. 

When is California Closets open?

California Closets is closed now. It will open tomorrow at 9:00 a.m.