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Ruth's Chris Steak House

4.5
  • Steakhouses
  • Charlotte, NC

About this business

RestaurantsSteakhouses

Location details

222 S Tryon St, Charlotte, NC, 28202, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat4:00 p.m. to 10:00 p.m.
Sun4:00 p.m. to 9:00 p.m.
4.53,518 reviews
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Shanel B.'s profile image
Shanel B. 
rating
a year ago

When ever I visit Charlotte, I have dinner at this location. The food, service and sanitation score is always on point (97.5). 

Business response:

Hello Shanel- We appreciate your positive feedback. Thank you for dining with us at Ruth's Chris Steak House. 

Ron R.'s profile image
Ron R. 
rating
a year ago

This RC location is just as good if not better than all the other locations. The Yelp average of 3.9 is too low. We did not research the other reviews yet to see why they did not 5 star this property, but our experience was 5 star. We got the petite filet and ribeye and shared along with the steamed broccoli and mushroom sides. This is a high end steak house so each item is a la cart. We recommend no more than medium for each steak item. All of the dishes were excellent as at other RC locations. All RC service has been good ... read more

Business response:

Hello Ron- Thank you so much for taking the time to leave us a fantastic review. We will make sure to share it with our team. 

Nicholas A.'s profile image
Nicholas A. 
rating
a year ago

Good but a bit overpriced IMO you pay for the experience which is good if you are trying to impress but if you only care about having a good steak there are more affordable options. 

Business response:

Thank you for dining with us and taking the time to write us a review. 

HeatherandJake E.'s profile image
HeatherandJake E. 
rating
a year ago

Roger was our server tonight and he went above and beyond to make our experience unforgettable. He was highly interactive, funny, and entertaining, all while still being very professional. The whole experience was great, everyone we came across was great, but Roger was absolutely amazing. 

Business response:

HEllo Heather- thank you for the thoughtful review. 

Teresa M.'s profile image
Teresa M. 
rating
a year ago

17Sep24 we had a reservation for 1845. We had not been to Ruth's Chris Steak House in about 15 yrs. We had guest from out of town and they pick her to go for a good steak. We ordered our drinks, water, a beer and Diet Coke. When we went to order we were advised that they were out of petit and regular 11oz filets. When I told my husband I'd have to be a vegetarian for the night the waiter stated that they had chicken and fish dishes. I don't know about you but if one wants fish they would not go to an expensive steak house. M... read more

Business response:

Thank you for taking the time to write a review, Theresa. After following up with our team, we served the filet on 9/17 and are always available, as it is one of our signature dishes. If you would like to discuss this further, please feel free to give us a call at 704-338-9444. 

Sheryl T.'s profile image
Sheryl T. 
rating
a year ago

Absolutely Delicious filet mignon and shrimp seasoned & cooked to perfection! The server was friendly, attentive and knowledgeable about the menu. The ambiance beautiful, classy yet very calming. Loved this location! 

Business response:

Hello Sheryl- thank you so much for the thoughtful review! 

Dave C.'s profile image
Dave C. 
rating
a year ago

We typically avoid chains however RC always has a social place in our stomach. Last night RC Uptown felt like a chain. Place was freezing cold. Bar area was dead. Our bartender (Franz) couldn't remember our order and left off our favorite add (blue cheese on top of bone in filet). Steak was great - the potatoes Al gratin looked like I made them at home. The folks next to us ordered a tomahawk steak - so the server brought out a selection of knives to choose from in an old wooden box, the knives looked worn and was just a che... read more

Business response:

Thank you for taking the time to leave a review, Dave. We will connect with our operations team on this matter. 

Sarah C.'s profile image
Sarah C. 
rating
a year ago

There's a first time for everything. I have eaten at Ruth Chris too many times to count over the years. I return frequently because despite being a chain, which I tend to avoid, generally speaking both the food and the service are consistently lovely. Last night was the very first time I have ever been less than 100% satisfied. Not only was I not 100% satisfied...I was not satisfied at all. We arrived to a fairly empty restaurant with a reservation for 13. Half of our party had a completely different dining experience than t... read more

Steve T.'s profile image
Steve T. 
rating
a year ago

I hadn't been to a Ruth's Chris in a while. I won't be back. The bartenders were awesome. They were friendly and did a great job. Dinner was a different story. My steak was overcooked and not close to how it was ordered. The quality of the meat wasn't good. Our baked potato was terrible. This was not even close to a $200 dinner. It was Saturday night and it was dead. Now I can see why. 

Business response:

Thank you for taking the time to leave your review. Our managers and culinary team make all necessary efforts to address any guest experience or food preparation issues when they are made aware of the issue during your dining experience. We will certainly relay this message to our team, so any necessary changes can be made moving forward. We greatly appreciate your feedback. 

Frequently asked questions about Ruth's Chris Steak House

How is Ruth's Chris Steak House rated?

Ruth's Chris Steak House has a 4.5 star rating with 3,518 reviews. 

When is Ruth's Chris Steak House open?

Ruth's Chris Steak House is closed now. It will open at 11:00 a.m.