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Jiffy Lube Oil Change
- Oil Change Stations
- Bozeman, MT
About this business
Location details
2119 W Main St, Bozeman, MT, 59718, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
My daughter took her car there for maintenance several times while going to MSU. She is no stranger to internal combustion engines, she is a Montana girl. The computer on her Prius said she needed to change her oil after just 2000 miles since last having it serviced at this business. She looked at her oil and it was very dirty, I mean very dirty. She called me to talk about it, I asked her to send me a picture and a video. She did, and I am convinced that they did not really change her oil that last time she went in. She sai... read more
Business response:
David, we are very concerned about your experience at our Bozeman location. Our top priority is to provide the highest quality of service for our customers and their vehicle. I would like to talk to you about the situation and get some details about your visit, so that we can work to get your issue resolved. Please email me your contact info (email/phone #) to briggs.anderson@thefostergroupmt.com. To better assist you, please also include invoice # or license plate, phone # and details about your service.
These guys are the biggest scammers! Last time I used them (a long time ago due to this issue) they tried to sell me a new cabin filter since the one they showed me was filthy. I had just replaced mine and knew they were trying to sell me something I didn't need. Today they told me both my license plate light bulbs were out and they could install two more at $8 each. I rejected since I can do it myself. When I got to the auto parts store I checked the bulbs before going in. Both bulbs were working just fine. Tried to scam me... read more
Business response:
Jim, we are very concerned about your experience at our Bozeman location. Our top priority is to provide the highest quality of service for our customers and their vehicle. I would like to talk to you about the situation and get some details about your visit, so that we can work to get your issue resolved. Please email me your contact info (email/phone #) to briggs.anderson@thefostergroupmt.com. To better assist you, please also include invoice # or license plate, phone # and details about your service.
Overpriced oil change, plus they cracked my hubcap. Don't waste your time or your money.
Business response:
Lance, we're sorry to hear you were dissatisfied with the cost of your service at our Bozeman Jiffy Lube. Oil change costs can vary based on the type of oil needed and your vehicle's requirements, and our technicians should have informed you of what oil type they were going to use. We'd like to discuss your visit further, please email your contact info (email/phone #) to briggs.anderson@thefostergroupmt.com. To better assist you, please also include invoice # or license plate, phone # and details about your service.
$54 dollars to change NON SYNTHETIC oil should be more than enough for a decent quality oil change. If you want to get an oil change, especially those of you not using synthetic. DO NOT get your oil changed here. There's no reason you should EVER drop $54 on an oil change and get the lowest quality oil for non synthetic. They tried to charge $100 to get normal oil while masking it with "additional checkups." All we wanted was a simple oil change with not utter garbage oil. I can literally go get a SYNTHETIC OIL change of GOO... read more
Business response:
Dr H, thank you for your feedback on our Bozeman Jiffy Lube oil change pricing. With our Signature Service Oil Change, you're getting more than just your oil changed. Our technicians also check, change, inspect and fill essential systems and components of your vehicle, vacuum the interior of your vehicle, and clean your exterior windows. If you'd like to discuss this further, please email your contact info (email/phone #) to briggs.anderson@thefostergroupmt.com. To better assist you, please also include invoice # or license ... read more
They f'd me over. Screw this jiffy lube. They charged me $80 for "european oil" when I told them exactly what I needed, which I found at auto zone for $15. They didn't even put my oil cap back on all the way which resulted in my fuel pump going out leaving me stranded. Service was absolute shit. Obviously no one there knows what they're doing. I feel like a fool for ever taking my car there. Also the numerous issues they "found" and offered to fix for absurd prices ended up being completely false. My mechanic assured me th... read more
Business response:
Charlie, thank you for your comment and for visiting our Bozeman Jiffy Lube. We pride ourselves on quality of service and customer satisfaction and are disappointed to hear of your experience. If you would kindly send us an email with your contact information (email/phone #) to briggs.anderson@thefostergroupmt.com, we would be happy to help resolve this issue. To better assist you, please also include invoice # or license plate, phone # and details about your service.
Terrible service. I stopped by hoping to get a full synthetic oil change on 12/02/2019. Only one vehicle was being serviced when I arrived, so I pulled up to an open bay. I waited for about two minutes for someone to greet me or ask what I needed. At least two of the employees looked at me, and made no effort to welcome me or communicate in any way. The employees not working on the first vehicle did not seem busy and continued talking to each other. I left after minutes of not being helped.
Business response:
Tyne, thank you for your comment and for visiting our Bozeman Jiffy Lube. We pride ourselves on quality of service and customer satisfaction and are disappointed to hear of your experience. If you would kindly send us an email with your contact information to Briggs.anderson@thefostergroupmt.com, we would be happy to help resolve this issue. Again, thank you for using Jiffy Lube and we hope to better your experience with us in the future
Unprofessional workers extremely slow service and attempting to force products and services upon customers that are not needed. I would not recommend this business to anyone. A simple routine oil change took 2 hours with only one vehicle in front of us.
Business response:
Tyler, thank you for your comment and for visiting our Bozeman Jiffy Lube. We pride ourselves on quality of service and customer satisfaction and are disappointed to hear of your experience. If you would kindly send us an email with your contact information to Briggs.anderson@thefostergroupmt.com, we would be happy to help resolve this issue. Again, thank you for using Jiffy Lube and we hope to better your experience with us in the future
Avoid at all costs. Went in. Had them look at a high mileage truck I had just bought. They recommended a total fluid change and some various other services. Everything seemed logical, I paid in advance and we set a date to drop it off / pick it up. I dropped it off at 8a on the day-of (as instructed). Came back 1-week later (as instructed). No work had been completed. No one had called me. No nothing. I took the keys. Got my refund (no explanation for why they didnt do anything) and swore at myself for not checking Yelp ... read more
Business response:
Ryan, thank you for your comment and for visiting our Bozeman Jiffy Lube. We pride ourselves on quality of service and customer satisfaction and are disappointed to hear of your experience. If you would kindly send us an email with your contact information to briggs.anderson@gmail.com, we would be happy to help resolve this issue. Again, thank you using Jiffy Lube and we hope to better your experience with us in the future
Why they call it "Jiffy" is beyond me. I recommend skipping this location if you have other plans that day. I have been to numerous Jiffy Lubes in other states and I can say without a doubt, I have never seen such a slow operation in my life. After 40 minutes my car was still in line. I would walk outside, look in the bays and from what I could see, they're was not an employee in the place that appeared to be in any hurry. Got into the car and left. Very disappointed.
Business response:
Thank you for your comment and for visiting our [city] Jiffy Lube. We pride ourselves on quality of service and customer satisfaction and are disappointed to hear of your experience. If you would kindly send us an email with your contact information to briggs.anderson@gmail.com, we would be happy to help resolve this issue. Again, thank you using Jiffy Lube and we hope to better your experience with us in the future
Frequently asked questions about Jiffy Lube Oil Change
How is Jiffy Lube Oil Change rated?
Jiffy Lube Oil Change has a 4.4 star rating with 2,144 reviews.
When is Jiffy Lube Oil Change open?
Jiffy Lube Oil Change is closed now. It will open tomorrow at 8:00 a.m.