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1414 Harbour Way S, Richmond, CA, 94804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We just got our walk-in closet installed last week, it's so beautiful and it feels so good when you have space to organize your clothes, bags and shoes, plus everything it's customized, even the color and tone you can discuss with your designer, highly recommend Ms.Jenn Chin, she's personable and responsible to her client, FAST email replier and good taste as a designer; she's very honest to your question, she doesn't give you bubble dream, everything we have now is exactly like the design plan she made for us, it's a wonder... read more
After some water damage and failing to get Cal Closets to even come out and examine what needed to be done, then doing the removal work myself, I was quoted a ridiculous price to reinstall the shelves, and a 5 - 6 week lead time. I have never felt more abused and less valued as a customer than in dealing with California Closets. I was thinking about putting in some shelves in an upstairs loft, but you can be rest assured that I would never do business with them again. Congratulations - you had me over a barrel but you ha... read more
The installers just left and I wanted to give them a rav review asap! This was an amazing experience from the design consult with Ashley to the installers, Alfredo, Sergio and Juan. Communication with the main office in getting everything scheduled was just as outstanding. We had our master walk in closet and garage cabinets done and it only took the guys 1 day and they were very friendly, courteous and knowledgeable. I would highly recommend using this company and will definitely use them again on our next project!
Business response:
Cindi, Thank you for the kind and generous review, we really appreciate it. We hope you enjoy your closets for years, and look forward to working with you again. Mike Cassidy General Manager California Closets
after sales support and warranty work is very poor in terms of communication, timely replies for information and general coordination. The buyer is playing management ping-pong coordinating responses between the store management, the local installer hub and national headquarters. its compounded by inaccurate information shared within the same team. I would run far away from anything California Closets provides due to this poor arrangement of resources. the user is much better off getting their closet system from Elfa ... read more
After finally deciding to remodel our closets we contacted California Closets. We met with Maria and she showed us multiple layouts via 3D software that showed us exactly how the finished product would look which was extremely helpful. The communication between Maria, my wife and myself was excellent throughout the entire process . We always get compliments on our closets and would definitely choose California Closets and Maria again for any future closet needs.
Business response:
Hi John- Thank you so much for your review! We are thrilled you had a great experience with designer, Maria Castro. We take pride in our experience and white glove service we offer our clients - it's one we've been perfecting for the last 40 years. Please do let us know if you need assistance in the future. Best, Hannah Director of Marketing 914.592.1001
Michele is the one who designed my six closet ! She did a really good job and professional ,their quantity is really good too! I am looking forward to Work with this company again !
Business response:
Hello He, Thank you for allowing us to design and build six closets for you! We are thrilled to hear you enjoy them, and we are looking forward to working with you again as well. Sincerely Mike Cassidy General Manager California Closets
I just had my 3 indoor storage closets done. The designer, Monika, was very helpful and had great suggestions. I love her design. The installers were very professional and efficient. Overall it was an excellent experience and I love my new closet spaces.
Had a great experience ... thank you for the great work by: Amed Hadad and Alberto Cabrales...they were very thorough and professional while installing my entertainment center.... I would recommend them for future jobs....
From start to finish, California Closets far exceeded our expectations. Raymond and John, the guys that did the installation, were professional, polite and their experience was evident. They always kept me Informed on everything they did. I love my closet! Shellie was great with her suggestions and helping design the entire space. My closet is absolutely stunning. Thank you!
Business response:
We are so glad that you're happy with your California Closets system! We appreciate both your business and the great feedback and would welcome the opportunity to work with you again in the future!
California Closets has a 4.8 star rating with 35,907 reviews.
California Closets is open now. It will close at 6:00 p.m.