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1414 Harbour Way S, Richmond, CA, 94804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We had California Closets help us design a Murphy bed for our small bedroom that doubles as an office too. They're staff was so friendly and helpful. We are so happy with the quality of the bed. The team that came to install it was very courteous and professional. The whole experience from planning to completion of installment was wonderful.
I'm a third time returning customer and this was the worst customer service of any of the home projects I recently finished. The installers were great but the leadership above the sales person Stacy has not contacted me. Stacy is aggressive and condescending. I believe customer satisfaction should be a top priority and after numerous contacts it's obvious that California Closets only cared about the final bill of sale. I will not finish my room with them or refer to this sales person. Disappointed in service
We were in need of a new closet system after we found mold in our master closet and had it ripped out entirely. After some research we decided to go with California Closets. Cynthia was our designer and she was amazing!! All of our planning meetings were virtual due to COVID-19 but she walked me through everything with full transparency. She was also very patient with me when I requested revisions and really helped bring my vision to life. Installation took less than a day which was great. The only cons I see are they are qu... read more
An amazing job!. Every morning, when I walk into my new closet, I feel a sense of calm. I suspect that might sound a bit weird, but there is something remarkable about feeling that, at least one part of my life, is wonderfully organized. Brianne Lowe designed the beautiful and perfect walk-in closet and helped me select the stunning details. Installation by David went without one issue and quickly. I am lucky to have connected to this particular team. I was concerned at first because of some bad ratings. But in the end, with... read more
Fast forward few weeks after install and I contacted the company to rectify Linda's mistakes, and Julie was so helpful. She provided the customer service I expected from the start, if you have a chance say no to Linda and yes to Julie- she's very nice and professional and knows this business inside out! Thank you Julie for helping me out, I truly wish I had the experience I had with you instead of the one I actually had with the terrible Linda!
California Closets did a fantastic job from start, with the estimate, measurements, and renderings by Gerardo Soares, to finish with the installation. Our new closet is customized and well made AND was less expensive than the quote we'd received from our contractor.
Thank you Lylah and the whole team at California Closets! This is actually my second time going with them but there were a lot more details involved this time due to the amount of closets we had. Lylah was extremely helpful with taking initial measurements and providing us with the initial picture on what each closet would do for us. Through the design process we fine tuned the measurements for our pantry, linen and bedroom closets. After the okay was given they prepped all the materials and came a couple weeks after to inst... read more
These guys did my closets about 2 years ago and although they were a little expensive, you pay for quality, and that's what we got. 2 years later we are very happy with how all of our closets turned out!
A big "Thank you!" to California Closets! Our designer, Erika Bruno, was so helpful and informative; she spent lots of time suggesting styles and designs and listened attentively to our ideas for my office redesign. We also loved her 3D CAD program which allowed us to see what the finished product would look like on my laptop. The guys who came to install my new office did a great job and were pleasant, professional, and efficient. Upon completion, we noticed that there were a couple of items that needed attention, our "punc... read more
Business response:
Hello Sean, Thank you for this very detailed review! We appreciate you telling your story and we are so glad that your new office turned out well. Best Regards, Mike Cassidy General Manager California Closets Orange County
California Closets has a 4.8 star rating with 35,906 reviews.
California Closets is closed now. It will open at 9:00 a.m.