California Closets - Chantilly

Min P. 

on Yelp

5 years ago

Spent near $2300. Check out the result. I am shocked, wouldn't you? The company responded that I approved the blueprint. My comment: how can an average customer imagine the full result from a blueprint which, at most, gives you an idea of the closet layout and measurements? Anyone in their right mind would approve a closet which is cut off at the middle and leaves their clothes exposed to a naked wall? 

Cheryl P. 

on Yelp

5 years ago

So disappointing. As soon as I post the photo off my phone you can see how terrible they left my closet! 

Bobbie G. 

on Yelp

6 years ago

Well all I can say is I'm sorry I did business with this company !!! Waited 5 weeks for the install they sent me a time the installer would show up which was 9:30 to 10:30 and he showed up at 8:20 and we were not ready for him that early. He got mad and told us he was calling his office which in turn they called us asking why we weren't ready ? I told the the company he was early and we we're planing on 9:30 at the earliest. At 9:20 my husband went and told the installer he could start he came in still upset and was unfriend... read more

Regenia W. 

on Yelp

6 years ago

My consultant Branden R. Zimmerman never showed up for our appointment. He kept changing the appointment time and then changing it again. So unprofessional. My time wasn't valued as a customer and I am going to consult with Closet Works. 

Amrita K. 

on Yelp

6 years ago

Be aware of Kyndal Gamble . She started with our project and completed the design. She backed out on pricing 2 times. This broke our trust and we had to cancel the order. 

Abigail W. 

on Yelp

6 years ago

I am a designer and work with a lot of products and vendors. In my opinion, California closets are completely overpriced for the quality of them. They have nice designs, but I've seen much better craftsmanship from small shops. I recently moved into a condo with a California Closet so I have had the experience of it every day. It's only 3 years old and the drawers sometimes creep open and it doesn't feel sturdy or high end at all. Way overpriced. There are much better solutions out there! 

M D. 

on Yelp

6 years ago

Slow! Go with people who will respect you as a customer. If I'm spending $$$ I expect good communication and prompt design drafts. Who has 2 weeks to wait on a simple closet design? 

Lisa G. 

on Yelp

7 years ago

Person came out to sketch designs. I decided to move forward. Took over a month to coordinate a date to install. 1 out of 3 closets was measured incorrectly so had to be redone along with a new design. Its been a month and still waiting for a design. I have called the company 3 times and no call back. Last time I use this company and will tell all I know.. So disappointed and poor customer service! 

Melanie M. 

on Yelp

7 years ago

I had read really great reviews about California Closets and was excited to work with them. Due to their popularity and packed schedule, they were the last of 4 closet companies we got estimates from. When we scheduled the consultation, we were told to allow 1.5 to 2 hours for the appointment. The whole thing lasted about 30 minutes. The designer arrived 20 minutes late and didn't even offer to take off his shoes. We showed him the space, and he immediately started telling us what we should do with it. Since this was our 4t... read more