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1414 Harbour Way S, Richmond, CA, 94804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband and I had some free time and have several projects to do around our home that we recently moved into. We decided to stop in and browse the showroom. My husband walked in first and I didn't even make it through the threshold before I hear "can you shut the door!" Omg WHAT? Can I get through the door before I close it?? It was an older woman who clearly needed a nap. My husband turned around and looked at me with that "this should be fun" type of look. We very quickly (25seconds) walked through the showroom and left... read more
Business response:
Renee, Thanks for the feedback. We have made adjustments and the showroom staff pride themselves on customer service and knowledge of the product. Please give us another visit if you have a chance. Kirk
Hannah was my designer and was perfection. When we hit a couple of snafus during the installation process she was calling and texting me with solutions and revised timelines. Could not have been more professional and I enjoyed her spirited energy and thoughtful design process. I am a big texter and was glad that she was too, it helped move our process along efficiently. My closets are in, full and look exceptional. 5 stars all around, thank you Hannah and CalClosets!
Business response:
Taylor - thank you so very much for the excellent feedback. We will be sure to share it with Hannah and the entire team! Hope you continue to enjoy your systems for years to come! Regards, Ginny Snook Scott
Agree with Bruce B's review. Can't reach the store. Must go through a "liaison" who has no info on prices for replacement parts, types of replacement, Needed to replace broken sliding track for a basket in a house we just bought. Called Saturday morning. No "liaison in the office now." A woman took my name and said they will call me Monday. No I can't talk to the Bellevue store directly. I need to speak to a liaison. Monday morning. No call from liaison. Called at 4pm. Reached Kathy, the liaison. I told her I'd called Sa... read more
California Closets gets an A++ for their style, quality, durability, and fine installation. My sales person/designer Ashlynn Emilani was a joy to work with and she helped me get the exact products to transform my spaces. I now have CC products in my garage and 3 bedrooms, including the latest "Murphy Bed"/Desk installation. Sure, they're pricey--but their products boost your home value and the transferable Lifetime Guarantee to a subsequent buyer of your home is a real selling point.
This is a hefty investment, but you won't be sorry! The local rep I worked with was incredibly knowledgeable, professional and patient. She listened to my ideas and concerns and did a great job interpreting and anticipating the needs of my household. My only complaint is that I didn't set up an appointment sooner!
We have had several closets done with CC including our pantry and couldn't be happier. The gentleman who came to install were professional and left the house clean. Our designer has always been willing to work with us and create the organization that we needed. Our neighbors are now looking to do their closets as well.
I have used California Closets twice in the past and they were great both times! The closets are high quality and look very nice. The service was excellent. I would not hesitate to use them again.
I turned a extra bedroom into a closet with a vertical bed. The designer and the installers were awesome. The process was so easy from start to finish and very reasonable I would recommend California Closets
My overall experience from the sales rep to the office staff and finally the installer were excellent.
California Closets has a 4.8 star rating with 35,943 reviews.
California Closets is closed now. It will open at 9:00 a.m.