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California Closets

4.8
  • Business Services
  • Richmond, CA

About this business

Business Services

Location details

1414 Harbour Way S, Richmond, CA, 94804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.835,911 reviews
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Lindsay D.'s profile image
Lindsay D. 
rating
7 years ago

I can't say enough great things about California Closets and Katherin L. in particular! We had another company install our wall bed and they did an absolute terrible job. The design is not what they sold us, every handle was crooked, they left deep scratches on our walls - it was a complete debacle! The company we worked with refused to do anything - so we decided to have it removed and start over. We live down the street from the California Closets in CDM and happened to be walking by one day. We called as soon as we got ho... read more

Business response:

Hi Lindsay, We loved reading your California Closets story! You went through a lot in your quest to get the wall bed you want, so we are really pleased to know that California Closets ended up designing and building a bed that you like and that suits your modern style home. We hope you enjoy what we built for you for many years to come, and we look forward to collaborating with you on your next project. Thank you! Mike Cassidy General Manager California Closets Orange County 

Marc M.'s profile image
Marc M. 
rating
7 years ago

Loving our new California Closet. Preston designed a beautiful system within our budget that doubled our storage capacity. Our installer Alfredo was very professional, clean, and courteous. We had to pay a bit more than we would at a big box store, but the end result was worth it. 

Business response:

Hello Marc, Thank you for taking time to share your California Closets story! We hope you enjoy your storage system for many years. I will be sure to share your kind comments with Preston and Alfredo. Mike Cassidy General Manager 

Lisa T.'s profile image
Lisa T. 
rating
7 years ago

I had a wonderful experience with California Closets thanks to our design consultant Darlene, and I wish I could give her twenty stars. Darlene is everything one wants when embarking on a home project: she is knowledgeable, experienced, innovative and flexible - and kind and professional as well. She came up with a great design for our garage, and then with a great redesign when we needed to make adjustments. Darlene is optimistic and friendly, and a joy to work with. She understands price concerns, and provided lots of info... read more

Jo D.'s profile image
Jo D. 
rating
7 years ago

So I have a hard time leaving such a bad review on a family owned business but I feel it's necessary for the buyers out there. I would not recommended using California Closets for multiple reasons. Pros and cons below. Pros: Does maximize the space with efficient builds The field office did a few things to right their wrongs (the wrongs shouldn't have been to begin with so not sure this is a pro) Cons: The quality does not even warrant "good" When they built our piece the drawers did not align nor did the actual trim. (They'... read more

Business response:

Jo D., We conducted an installation for you in the last week of November. During the build, you requested for our installer to shift the location of the built-in unit, which we did to accommodate your request. In doing so, our installer did not factor in the base trim of the built-in that conflicted with your baseboard heater. After being notified of this issue, California Closets management agreed to review the installation with you on site that same evening; however, when the installation manager arrived, you were not pr... read more

Mike B.'s profile image
Mike B. 
rating
7 years ago

Gerardo provided detailed consultation. Antonio and David were professional installers- clean, thorough, and very competent. California Closets puts out an exemplary product and hires staff that exceeds industry and competency standards. - The Binghams 

Julie K.'s profile image
Julie K. 
rating
7 years ago

I have used Cal closets for my garage, master closet walk-in, and kid's room reach in, 3 projects over the past three years in my home. Each time my experience has been positive. Utmost professionalism. I am so impressed that they provide me with a rendering of the project so i can really "see" what it will look like before it is installed. The price is a little higher than other companies, but you won't deal with last-minute cancellations or bait-and switch, or inferior workmanship, or inexperienced personnel. Their product... read more

Mary D.'s profile image
Mary D. 
rating
7 years ago

Not finished with the complete installation so I cannot give 5 stars yet. So far so good. 

Sherry L.'s profile image
Sherry L. 
rating
7 years ago

From Jessica, the GREAT designer to Patrick Peplowski who professionally installed my closet..........Ca. Closets were just the best. THANK YOU again Jessica THANK YOU Patrick Peplowski for you professionalism, an eye for detail, and your making sure we understood everything and that we were happy with the end product. YOU WERE GREAT, clean, professional, and represented Ca. Closets to the final product. Thank you Pat!!! Sherry Lao 

Business response:

Sherry, This is one of the funnest reviews we have received! We appreciate the praise for our company and your huge endorsement for our excellent designer Jessica Chao, and talented installer Patrick Peplowski. I hope you enjoy your storage system for many years to come. Thank you so much, Mike Cassidy General Manager California Closets 

Joan P.'s profile image
Joan P. 
rating
7 years ago

Wonderful job! Sabina took my ideas for my walk-in closet and made them a reality. She was very upfront about what to expect as I was nervous about having extensive damage to the the closet walls. (There was none other than the "marks" from the old shelf and rail.) There was no pressure to choose California Closets but she made me feel like she was my partner in this process. That made my decision to choose this company. Yesterday Patrick, the installer, came. So professional and neat! He explained the process and also showe... read more

Business response:

Hi Joan, We loved reading your California Closets story. Thank you for sharing it! We hope you enjoy your closet system for many years, and look forward to serving you again one day. Thank you Mike Cassidy General Manager California Closets 

Frequently asked questions about California Closets

How is California Closets rated?

California Closets has a 4.8 star rating with 35,911 reviews. 

When is California Closets open?

California Closets is open now. It will close at 6:00 p.m.