Jiffy Lube

Simon H 

on BBB

a year ago

I had my oil changed at Jiffy Lube. I was told that I could get a $25 gift card by uploading a copy of my receipt. When I attempted to do this, I found out that there was no website where my receipt could be uploaded! I called the store to ask about this and they said it is not their responsibility. Clearly, this is a scam. I will never go back to this company and I hope that others will avoid this scam too. 

Dane V 

on BBB

a year ago

Easily the worst customer experience I've ever had.I took my car to get an oil change and noticed the next day that 100% of the oil had drained out onto my driveway. I took it back to Jiffy Lube for inspection, and asked them to check the status of the drain plug. I knew that it had to be damaged for the oil to drain like that.They did not acknowledge that they had damaged the drain plug even though my engine was not leaking oil before visiting them for the service. They said these plugs "wear out". Most things will "wear ou... read more

E. C 

on BBB

a year ago

After waiting ****************************************************** and out multiple times with no explanation. When questions were asked the attendant got hostile. This location is extremely rude and not prepared to service customers. The staff is hostile and they refused the manger as well as cooperate information... and because of those reasons my father was threatened and told to leave and that he would be banned from all locations. 

John C 

on BBB

a year ago

I went to get the oil changed on my car and requested that conventional oil be used. I was informed that they did not carry conventional oil, so my only options were full synthetic oil or a synthetic blend. Their website indicates otherwise. 

Jaz G 

on BBB

a year ago

A joke when it comes to woman workers. Workers discriminate, area manager did nothing about it but relocate him to a new shop 

Nanci M 

on BBB

a year ago

Women should NOT go to this location. My husband brought our second car in for a quick oil change, he was charged *****, I took it in six months later and I was charged *****. Same car, same oil.I feel taken advantage of and will let all of **************/************ know how women are treated here. Take your car anywhere else, check the price first. Or, better yet, have a man take it in, he'll be treated much better and given a better price. 

Nicole A 

on BBB

a year ago

Went for a quick oil change. I checked after I pulled out of the bay. Leaking oil. So I went back and told them. There correction was to put goo on the plug so it wouldnt drip. This happened on my last oil change as well but they quickly corrected it and apologized. They gave me 25% off next oil change which they wouldnt honor on this change. For $100+ dollars youd think they would make sure it was correct. Wont be back. Taking car to mechanic to resolve.I also have before and after photos as proof of goo put on fter I told ... read more

Jen S 

on BBB

a year ago

****** will lie to your face. i went for oil change, tire pressure, and topping off fluids. she said she could do a free tire rotation and i said yes. she said it would be about $75 total for all that. she asked if i wanted to do brake fluid change and that would bring my total to $120. she did not specify that it would be an extra $100, only that my total would be $120. poor communication and seemed to be purposefully confusing and word-vomitting. she said it would be an hour. she called in the meantime and asked if i wante... read more

Carl H 

on BBB

a year ago

They are con-artist. They have moral. And they rip off young women and old ladies everyday. My daughter went for an oil change and ended up paying $261.00. Because they scared her into all these other things to get on her car that she don't need. I called and the Manager ***** was an a****** I'm so sick of these fast food oil change places. They all need to be shut down. They don't deserve 1 star.