Jiffy Lube

Jaz G 

on BBB

a year ago

A joke when it comes to woman workers. Workers discriminate, area manager did nothing about it but relocate him to a new shop 

Nanci M 

on BBB

a year ago

Women should NOT go to this location. My husband brought our second car in for a quick oil change, he was charged *****, I took it in six months later and I was charged *****. Same car, same oil.I feel taken advantage of and will let all of **************/************ know how women are treated here. Take your car anywhere else, check the price first. Or, better yet, have a man take it in, he'll be treated much better and given a better price. 

Nicole A 

on BBB

a year ago

Went for a quick oil change. I checked after I pulled out of the bay. Leaking oil. So I went back and told them. There correction was to put goo on the plug so it wouldnt drip. This happened on my last oil change as well but they quickly corrected it and apologized. They gave me 25% off next oil change which they wouldnt honor on this change. For $100+ dollars youd think they would make sure it was correct. Wont be back. Taking car to mechanic to resolve.I also have before and after photos as proof of goo put on fter I told ... read more

Jen S 

on BBB

a year ago

****** will lie to your face. i went for oil change, tire pressure, and topping off fluids. she said she could do a free tire rotation and i said yes. she said it would be about $75 total for all that. she asked if i wanted to do brake fluid change and that would bring my total to $120. she did not specify that it would be an extra $100, only that my total would be $120. poor communication and seemed to be purposefully confusing and word-vomitting. she said it would be an hour. she called in the meantime and asked if i wante... read more

Carl H 

on BBB

a year ago

They are con-artist. They have moral. And they rip off young women and old ladies everyday. My daughter went for an oil change and ended up paying $261.00. Because they scared her into all these other things to get on her car that she don't need. I called and the Manager ***** was an a****** I'm so sick of these fast food oil change places. They all need to be shut down. They don't deserve 1 star. 

Tigist T 

on BBB

a year ago

I took my car for oil-change, then shop manager mentioned that their staff damaged the oil pan, and that they are unable to fix it at their *********** it to *********************. Took them 2 weeks to get my car back. Whenever I call they lied saying no manager available. When arrived to pick up my car I requested to talk to a manager, they lied saying he is not available, when I refuse not to leave, the manager came out from an office he was hiding at, told me my car was in good condition. When I started my car it occurred... read more

MICHELE L 

on BBB

a year ago

JIFFY LUBE ISSUED ME A REFUND CHECK FOR DAMAGING MY OIL PLUG AND PAN IN THE AMOUNT OF $1087.89 ACCORDING MY BANK THEY CHECK NEVER CLEARED, I PROVIDED PROOF THAT THE CHECK NEVER CLEARED FROM NAVY FEDERAL BANK . JIFFY LUBE REFUSED TO ISSUE ANOTHER CHECK, INSISTING THAT THE CHECK CLEARED WHILE REFUSING TO OFFER ANY VALID PROOF. *** REFUSED TO ESCALATE THIS TO A MANAGER AND THE FRANCHISE OWNER HAS NEVER REACHED OUT TO ME. HORRIBLE CUSTOMER **********************, AND NOW I WILL BE FORCED TO FILE A SMALLS COURT CLAIM TO RECOUP MY... read more

Chedi J 

on BBB

a year ago

Our recent experience at the ************************************* of Jiffy Lube unfortunately left us feeling quite dissatisfied. Following a routine battery replacement on August 3, 2023, by my wife, *******************************, we encountered unexpected issues with the Active Grille Shutter of our vehicle.Initially unaware of the cause, we returned to the establishment for assistance, only to be informed that they were unable to identify or repair the problem. Seeking further advice, we consulted with various professi... read more

Joshua L 

on BBB

a year ago

The shop off of Research blvd has gone down the drain, they fired their last manager for "poor performance" because he wasn't strong arming people like the new manager is. This new manager is chain smoking cigarettes and I heard him talking bad about his employees. He told one to not worry about any complaints because his district manager will just sweep it under the rug. Along with one of the other employees better count their days, that's so rude to say especially to another employee.