CertaPro Painters of Carlsbad

Bob B. 

on Yelp

3 years ago

I requested a video conference using their site to get a quote on painting a backyard pergola. I received a confirming email with a date and time. The appointment time came and went and I never received the call. Nor was there a follow up email. Oh well, the search for a painter continues. 

Tessa J. 

on Yelp

3 years ago

CertaPro did a great job painting the outside of our home. Communication was great throughout and everyone was friendly and easy to work with. 

Stacy J. 

on Yelp

3 years ago

They did a great job with my fence. It hadn't really been maintained prior to our home purchase and they made it look brand new. We were pleased. Good communication and they gave us the best quote of the 3 companies we contacted for estimates. 

Sonu T. 

on Yelp

3 years ago

They never did what they were supposed to do , they were supposed to fixed the paint job the owner took the check promised to come back fix it but never returned are calls 

Mike F. 

on Yelp

3 years ago

POOR CUSTOMER SEFVICE! I had my deck painted in the spring of 2020. My spring 2021, the paint was peeling. I called about getting it repainted, and received POOR response. Phone calls were not answered, messages were not returned and email resulted in no replies. Eventually, the inspector visited the house and promised a repaint; a date was scheduled. The painters never came. After many calls, I spoke to John Snyder (the owner). He took paint samples and sent them to the 'lab' for analysis. He promised a quick repl... read more

M K. 

on Yelp

4 years ago

I've gone back and forth between 2 and 3 stars. It could easily go either way, but since I would never use these guys again, I end up with 2. Had them paint exterior home. Let me start with the good: the end product was fine. The two star rating really reflects the "process" of getting to the end product. The process was poor. The "project manager" who gave the quote was prompt and courteous. But once you sign the contract, it all changes. They weren't the cheapest, but we went with them based on a recommendation from a frie... read more

Lou P. 

on Yelp

4 years ago

We needed the exterior of our home painted and Jeremy came out to give us a quote in July he was considerate to walk around the house with me to carefully assess the job. Their service to repair cracks, patch up holes in the stucko, and the wood damage on the side door needing repair was all included. Our two story house also has wood siding that needed painting. The date that Jeremy set in August to start the work did not change, which I took some time off from work and glad our job was not pushed back. The two painters Eri... read more

Laura D. 

on Yelp

4 years ago

We hired CertaPro of Carlsbad to paint the interior of our home. The initial consultation was thorough, and there were pictures and details for us to reference throughout the project. There were no surprises throughout the project, and everything was completed within the timeline and cost outlined. The painters arrived on time each morning of the project, and they did a great job. Everyone we interacted with was professional and courteous. 

Michael S. 

on Yelp

4 years ago

The interior painting project is completed. They did a very good job. However my 3 star rating is based on poor communications as previously noted in my prior evaluation. Communications did not improve much over the last few days. The scheduler is new. He did not ever tell us the truth. We demanded a fully vaccinated painter or painters against COVID-19 since both my wife and I are in our 70's and have health issues. I am on a biologic which lowers my resistance to COVID-19 even though I am fully vaccinated. We had our house... read more