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CertaPro Painters of Carlsbad

4.8
  • Painters
  • Carlsbad, CA

About this business

ContractorsPainters

Location details

3264 Grey Hawk Court, Carlsbad, CA, 92010, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.8451 reviews
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Kirstie G.'s profile image
Kirstie G. 
rating
a month ago

Response to the business owner- paying attention to details as a business owner should be key. Learn to read and spell names correctly. I also have to add that I don't "feel" I had that experience. I did in FACT have that experience. I also must add that it's very curious that the offer was for a project that had to be booked in March and I received it on the 17th. I don't need anything else from you or your company. I just hope that people understand the level of professionalism that they will get. I previously used this ... read more

Business response:

Kristie. I am sorry that you feel you had this experience. I am the owner of the company and I am personally responding to this. We are very in tune with our clients and we do a fantastic job and despite the review you are giving us above about a project we did for you four years ago, I would like to remind you of your comments. You rated us a 10 out of 10 and even took the liberty to expand you review which you stated, " We are very pleased with CertaPro, from the beginning to the end. We received stellar customer servi... read more

Jon F.'s profile image
Jon F. 
rating
10 months ago

I hired CertaPro painters to paint the inside of our guest house and the exterior of our home! Very unhappy with the quality of the work. Also I was told one price for the job and their invoice kept changing due to their billing department? Their salesman was very professional and I thought they would do a good job, paid over $7,000 for five days work. Very unhappy will never use them again! 

Business response:

Jon - I am sorry to here that. We did inspect this and we are happy to address any concerns you may have. Please feel free to reach out to me or my team and we can correct any issues that may have occurred. As far as billing is concerned you were not charged anything at all that was not contractually set. Please feel free to call me at 760-672-1948 

Dan P.'s profile image
Dan P. 
rating
a year ago

Scheduling was easy. Meeting with JJ was effortless. The project was detailed and discussed. Chris the site supervisor was accessible and able to answer our questions The painters came when expected and kept us informed although felt the project would take longer than originally scheduled 

Margo R.'s profile image
Margo R. 
rating
a year ago

Our home went thru a 10 month renovation. Due to delays with other trades we had to reschedule the painting 3 times. It was never an issue. There was some miscommunication regarding the texture finish but it was very quickly resolved. Jose Avila and Juanito Arellano were the painters assigned to our job. I am VERY particular and have high expectations. I am a retired customer support manager. So I check every detail. Jose and Juanito were completely on point! They missed nothing!. Our house is built out of plaster and it had... read more

Ann W.'s profile image
Ann W. 
rating
a year ago

The painters were good, and that is what we wanted. BUT the inside office has some weakness. Called us late Sunday nite to say they had to delay our project for a full week, not the next day, and of course we had already moved EVERYTHING for them to start. Ugh! And do NOT pay for the job via their credit card site. It clearly says FREE service for payment, but they charge a 3% service charge, and that 3% adds up for a big job. No one ever came by to sign off on the completed job, no follow up what-so-ever. Left some of their... read more

Michelle B.'s profile image
Michelle B. 
rating
a year ago

CertaPros exceeded expectations! Jose Avila and Angel demonstrated exceptional professionalism, kindness, and a strong work ethic. I highly recommend them and consider it a bonus if they're assigned to your project! 

Shawn D.'s profile image
Shawn D. 
rating
a year ago

The company made good and replaced the corbels. The house looks really nice now and my neighbors are commenting on the job as well. Thanks so much! 

Gordon R.'s profile image
Gordon R. 
rating
a year ago

Very pleased with the sales follow up and painting. Eric and his crew did an excellent job painting the exterior of our home. Melissa in sales was great to work with and JJ the owner came out to answer questions we had. Will use them again for the interior. 

Steve J.'s profile image
Steve J. 
rating
a year ago

Israel was thorough, meticulous, and incredibly friendly and professional. He ensured our satisfaction at every step, paying close attention to details. He did an outstanding job prepping the house and keeping everything clean. Our house looks fantastic! We will definitely reach out to Israel for future painting projects. It was a pleasure working with such an honest, hardworking young man with a great attitude. I highly recommend Israel. 

Business response:

Thank you Steve. We appreciate your business. Feel free to reach out if you need anything! 

Frequently asked questions about CertaPro Painters of Carlsbad

How is CertaPro Painters of Carlsbad rated?

CertaPro Painters of Carlsbad has a 4.8 star rating with 451 reviews. 

When is CertaPro Painters of Carlsbad open?

CertaPro Painters of Carlsbad is closed now. It will open tomorrow at 9:00 a.m.