CertaPro Painters of Austin, TX

Lacey D. 

on Yelp

3 years ago

if you ever wanna paint your house-- do it. just don't hire CertaPro Painters. what a freaking nightmare this last week has been. the "sales associate" has lied over and over and even had the audacity to talk bad about me IN MY home not realizing i was a room over and HEARD EVERYTHING! good thing i have the receipts to discredit his lies. anyways. you've been warned. 

Amy S. 

on Yelp

3 years ago

Unable to give negative star or I would. Overall 3 day project took 3.5 weeks and still does not look good. My project was popcorn removal, light texture and paint. First crew sent out had obviously never done this before. Was suppose to take 3 days on day 4 they left. The crew had to borrow supplies from us just to get some of the work done. I called Jordan and asked to have someone come out and walk the project with me. I wanted to know if this is the type of work they wanted their name associated with. After looking at wo... read more

Pam G. 

on Yelp

3 years ago

I had my exterior of the house, garage and another building painted and the team did a great job. They were actually contacted me 4 days ahead of the scheduled time and ask if they could start the next day. They finished the job in 3 days and cleaned up very well. I was very happy with the results. 

Matthew D. 

on Yelp

3 years ago

Exceptional company to work with - from estimation, to having the job completed, it was an absolute breeze. 10/10 recommend! They are $5 more but $50 in value. 

Barrett A. 

on Yelp

3 years ago

I recently managed a whole house remodel project for the owner - after a water damage/interior flood problem. Two contractors were involved, one that handled the insured damage area and one to handle the non-insurance part of the project. Certapro handled the latter and did a great job on the interior. Matt was the estimator and was exceptional to work with. In addition to part of the interior, the owner elected to repaint the entire exterior, which entailed replacing rotten siding in back, rebuilding the entire chimney casi... read more

Curtis J. 

on Yelp

3 years ago

Nathan gave us a great qoute to paint the interior of our home and was professional throughout the process. The two painters assigned to our project were artist. They arrived on time everyday day, and cleaned up everyday at the end of the day. At the end of the day, it was like they were never there but the areas painted were wonderful. I cannot rave enough about the professional way the job was handled. I have never been treated so well by a contractor. This is a great company. I recommend them highly. 

Patrick K. 

on Yelp

4 years ago

They got the job done... barely. I got the distinct feeling the paint crew were first-time brush holders. I expected them to remove the wall plates *which they did not* until we requested it. There are some blank patches where you can see the old paint smiling through and some of our ceiling lines are crooked. Bottom line is we wouldn't use CertaPro again and wish them the best as their staff gets up to speed. 

John J. 

on Yelp

4 years ago

CertaPro is really hit or miss on what they deliver. The work they did on our house took a lot more micromanagement than I would have expected. Personnel: The designer was fantastic 10/10. Sales person: 5/10. Was confusing on the varying different types of paint and the sheen. I actually didn't have it confirmed what type of sheen was being used till about a week before the job started. He was responsive when I called to ask things so would give him points for that. Project Manager: 1/10. This guy just blankly stared at you ... read more

Stephen M. 

on Yelp

4 years ago

When we decided to use CertaPro Painters for our brand new home they promised us two things: great communication regarding the project and cleanliness. They could not have undelivered more if they tried. We had our home painted the week of May 10th and there are still spots that need to be touched up but we will be doing those ourselves because we are sick of dealing with them. However we would love an explanation on why things went so wrong. My partner and I went out of town for the week of the painting to give them better ... read more