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CertaPro Painters of Austin, TX

4.8
  • Painters
  • Austin, TX

About this business

ContractorsPainters

Location details

12444 Research Blvd, Austin, TX, 78759, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 4:30 p.m.
Tue7:30 a.m. to 4:30 p.m.
Wed7:30 a.m. to 4:30 p.m.
Thu7:30 a.m. to 4:30 p.m.
Fri7:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
4.8857 reviews
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Randi W.'s profile image
Randi W. 
rating
9 years ago

Andrew was a true professional...very meticulous about taking my cabinets apart and making sure the job was done right! He and Les worked together and were very professional. Les was great, too, but Andrew really went above and beyond! When he put my cabinets back together, one of the hinges wasn't working, so he went to Home Depot and got another one and fixed the problem. I would definitely hire them again! Whatever they are paying Andrew, it isn't enough! I have a friend who is considering doing the same thing, and I've a... read more

Jerry M.'s profile image
Jerry M. 
rating
9 years ago

Unreliable. Scheduled an estimate, waited, nobody showed up. After I called, the receptionist told me that she cancelled my appointment. She explained that she tried calling to inform me but had the number written wrong ( I did repeat the number twice to make sure they have it). After I asked how can they cancel without the client's confirmation, she just said they have limited resources and can't accommodate everyone. This in not the business that instills confidence. They hide behind reputable name and act like a small tim... read more

Business response:

Mr. M, I'm sorry that we weren't able to meet with you yesterday. Our office tried to call you numerous times last week but the phone number you provided us was incorrect. Yes, you called our office after the scheduled appointment was missed and confirmed that we did in fact have the wrong phone number that you gave us via the online form. We welcome the opportunity to provide you with an estimate now that we have a way to contact you. 

Cigdem L.'s profile image
Cigdem L. 
rating
10 years ago

Since I moved to my new house I hated my kitchen. Those old looking oak cabinets were making my home look like from 80s. We even tried to sell our house and we received a lot of bad comments on our kitchen. We took our house from the market and decided to update our kitchen. I called CertaPro. They came my home and checked everything. I wanted them to pain my kitchen cabinets. They said my cabinets are great and just need some paint and hardware then they will look wonderful. Also they told me to not paint cabinets before I ... read more

Sarah A.'s profile image
Sarah A. 
rating
10 years ago

My husband set up this job and met with everyone, but I wanted to post them a great review because everything came out so great! We wanted to get the interior of our house painted (the main living spaces, bedrooms - we just left out the 2 bathrooms, closets and our washroom). Our house is about 1800 sq feet total to give you an idea. We got a few quotes from places including Protect Painters which was very expensive (like $3000-3500!) and we wanted something more affordable. We just did one color on all walls (no trim or cei... read more

Lisa N.'s profile image
Lisa N. 
rating
10 years ago

I hope I can write a fair review regarding my experience with CertaPro. My experience with them wasn't the best unfortunately and I do not feel that this company is as professional as they claim they are committed to being. I had issue with how they did their work and the painter's attitude. I used them to come and paint the majority of the interior of a house I was putting on the market and I do not think I would recommend them to anyone. They weren't careful with their texturing and painting. When they did the texture a... read more

Business response:

Lisa, I am truly sorry to hear about your unsatisfactory experience. If there is anything we can do at this point, please do not hesitate to contact us at 512-323-9502. Having a satisfied customer is our top priority. Bartolo has a fantastic track record working with us; we would not be partnering with him, otherwise. Projects where we are doing partial painting and/or touch up painting can be difficult, especially if our proposal (which we believe provides more detail than any of our competitors) does not match the wor... read more

NeeMoh A.'s profile image
NeeMoh A. 
rating
10 years ago

Nathan from CertaPro and his team just painted the complete interior of our brand new house and did a phenomenal job. The crew was friendly, thorough and asked questions to understand the details of the painting job. We had coffered ceilings that I wanted painted a certain way and they made it happened for me. It was a big job and we had some time constraints which the team met and exceeded by completing the job a day ahead of schedule. The work was great and we are very happy with our new Gray interior!!!! Thanks CertaPro a... read more

C W.'s profile image
C W. 
rating
10 years ago

CertaPro has done two jobs on the interior of my home, and they've both been consistently good. The only reason I didn't give it five starts is because the painters who did the first job were inappropriate and rude--particularly when one of them asked me how "someone like me" could "afford" a "house like this." The work was great, and the initial estimate was wonderful. Maybe train the painters in customer service. 

Marian D.'s profile image
Marian D. 
rating
10 years ago

Be careful. We did not get the type of service we were quoted. Had 2 rooms, and all our wood cabinets (kitchen and 2 baths) painted. Two painters showed up, and a job site supervisor never did, as we were told. The main painter had his own way of doing things, didn't want to put on the second coat were were quoted, and seemed anxious to get out of here on the fourth day. Left after 3 hours, and didn't bother to clean up paint on the stove, kitchen floor, sink, commode, or paint rags in the sink. Then he gave us his card for ... read more

Gretchen P.'s profile image
Gretchen P. 
rating
10 years ago

I want to give tI recently had an entryway and hall painted by CertaPro Painters. I have waited a few days to make sure I can accurately relay my experiences. The initial visit to assess and bid was good. I was surprised, however, by the high bid, but they had gotten excellent reviews on Yelp. I scheduled the job. As expected, the day before the job was to be done, I received a reminder call. The morning of the call, the painter showed up alone and it took me over an hour to interpret what all the job order said. I had to ca... read more

Frequently asked questions about CertaPro Painters of Austin, TX

How is CertaPro Painters of Austin, TX rated?

CertaPro Painters of Austin, TX has a 4.8 star rating with 857 reviews. 

When is CertaPro Painters of Austin, TX open?

CertaPro Painters of Austin, TX is closed now. It will open on Monday at 7:30 a.m.