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Hyundai of Evansville
- Car Dealers
- Evansville, IN
About this business
Location details
4400 E Division St, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
The service desk was amazing both in parts and customer service checking me in. I cant express how wonderful it felt to go to a dealership and feel like I was welcome and not pressured. They took me to the lounge area. Make sure I knew where the refreshments worm and make sure I knew where they were with my car.
Paid $200 to have just a diagnostic done. Then nothing was able to be fixed. Never tested fuses or lights. There were after market lights in the car. They were not the problem. They were switched out with oem.
They're quite literally always terrible. They managed to not put an air filter in properly somehow and my air wasn't working properly, and my BlueLink isn't working as well from the same appointment.
Business response:
Hello. Please know we take your feedback seriously regarding your experience with our Service Department. We would appreciate the chance to speak with you about the condition of your vehicle upon pick-up. Please reach out to us when you have a moment to further discuss. Thank you, Hyundai of Evansville
We went in for an oil change and Everytime get "Recommended" services needed. This time to the tune of $1200!! Some services that said for 60,000. My vehicle is only at 58,000. We called our mechanic that we trust, he told us "not do any of that" Frustrating that you can't trust their service department to be legit with you, instead it's how much can they charge you for extra services.
It took to long for the service to be completed. Had to ask if they were even working on the car. Seen many people come and go after I was seated.
We lost a serious amount of oil after the service then had to have our vehicle towed back to the dealership the next morning. Four hours later they felt the problem was solved. Service department did not respond to our calls for help. Initiated Bluelink and got towed. A Sales Consultant contacted the service department for us. They were responsive once we were on property and no longer ignored.
Business response:
Hello. We appreciate you taking the time to share your feedback regarding your recent visit here. We would like the opportunity to discuss your experience with our Service Department about the matter of the oil in your vehicle. Please reach out to us at a time that is best for you. We look forward to hearing from you. Thank you, Hyundai of Evansville
It was horrible, it would take more than the 50 characters alotted to explain my experience in detail, but in the end of this experience they brought a car that was not what I had explain to them that I needed, they didn't listen when I explained in detail what I was looking for.
Business response:
Hello Reneeca. We would like to learn more about your recent car-buying experience with our Sales Team. We pride ourselves on the high-quality standards we maintain here and would appreciate the opportunity to speak with you about your feedback. Kindly reach out to us at a time that works best for you. Thank you, Hyundai of Evansville
I did not receive a response to the inquiry that I sent on here.
Lazy salesman. I showed him 3 cars I was interested and he wouldn't even bother to go inside to grab the keys. I didn't come back.
Frequently asked questions about Hyundai of Evansville
How is Hyundai of Evansville rated?
Hyundai of Evansville has a 4.7 star rating with 3,284 reviews.
When is Hyundai of Evansville open?
Hyundai of Evansville is closed now. It will open tomorrow at 8:30 a.m.