This profile has been claimed by the business owner or representative.
Hyundai of Evansville
- Car Dealers
- Evansville, IN
About this business
Location details
4400 E Division St, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
Got the radiator flushed that day., However 12 days later in Virginia, the engine of the Santa Fe blew up.
Business response:
Thank you for your review. We appreciate you bringing this issue to our attention and encourage you to reach out, so we can work together on resolving it.
This is probably the most incompetent company I've ever dealt with. My wife and I just spent 6 months dealing with a lemon law return with them and Hyundai. It was a nightmare.
Business response:
Hello, We appreciate you sharing your feedback regarding your experience with our Sales Team. We understand that the lemon law return process can be complex. If there are any additional details you would like to discuss, please reach out to us. Best Regards, Hyundai of Evansville
Did not have the Air filter in stock, even that I made a reservation a week in advance. Oil change, filter and wipers cost $253
Business response:
Hello Dan. Your feedback is very important to us. We would like to speak with you about your recent appointment with our Service Team regarding the available air filter for your vehicle. Please reach out to us so we may discuss this further. Thank you. Hyundai of Evansville
Ever since the Duells sold this place has gone down hill in the service department 1) takes forever to get anyone to answer phone 2) if you schedule online and go to appointment they say that they never received the online request 3) I asked for tire pressure to be checked and air up because of extreme cold temperatures had made tires low They did not perform that service but instead rotated tires 4) don't recommend Saturday appointments because you will receive incomplete service 5) this happened on my Saturday appointment ... read more
Business response:
Hello. Please know your feedback is very important to us. We would like to speak with you about the level of communication you have received from our Service Team, as well as the work done on your vehicle. Whenever you're able, please reach out to us so we may discuss this further. Thank you. Hyundai of Evansville
Took over 2 months for them to cover faulty transmission under warranty. Had to nearly come to blows with Chad before getting it approved. Jacob Pokorney worked with Greg, service manager to finally get it covered. They did provide at replacement vehicle. Love our Hyundai, but the service not so much!
Business response:
Hello. Thank you for taking the time to share your feedback. It's great to learn that we were able to get the warranty to cover the transmission and were able to provide you with a loaner vehicle. However, we would like the chance to speak with you about your recent experience with our Service Department regarding the wait time involved with the repair of your vehicle transmission. If you would kindly reach out to us at a time that works best for you, it would be greatly appreciated. Thank you, Hyundai of Evansville
Quick service but Could not program 2 aftermarket key remotes. They stated they only have about 5% to 10% success rate of programming aftermarket remotes.
Business response:
Thank you for sharing your thoughts with us. If you have further questions or need assistance, please feel free to reach out to Hyundai of Evansville.
Like the time it took to finish. Didn't like some of the things that they Restricted my parts they stopped me from installing on the oil change .
Business response:
Thanks for your input on the oil change. At Hyundai of Evansville, we're always keen to find ways to improve the experience. If you have more thoughts, feel free to share them with us directly.
The service tech forgot to reset my service mileage and they did a poor job cleaning my windows and vacuuming my car and I waited over 2 hours for my 30,000 maintenance inspection and oil change.
Business response:
Hello, thank you for sharing your review with us. We always strive to ensure the best experiences possible for our guests and would like the chance to address your feedback regarding the length of your recent visit with our Service Team for an oil change and 30,000 mile maintenance inspection, as well as a cleaning and vacuuming of your vehicle. If you could please contact us at your earliest convenience, it would be greatly appreciated. Best regards, Hyundai of Evansville
Did great job with car but with the construction going on The lot is a hot mess .
Business response:
Thank you and glad you're satisfied with the car service. We hope everything did go smoothly despite the construction at Hyundai of Evansville.
Frequently asked questions about Hyundai of Evansville
How is Hyundai of Evansville rated?
Hyundai of Evansville has a 4.7 star rating with 3,284 reviews.
When is Hyundai of Evansville open?
Hyundai of Evansville is closed now. It will open tomorrow at 8:30 a.m.