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Bone Dry Roofing
- Roofing
- Indianapolis, IN
About this business
Location details
7735 Winton Dr, Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I cant say enough good things about our experience with Bone Dry Roofing. From my initial phone call, to the very end, the process was smooth and effortless. Great communication throughout the entire process. We had a deadline to meet and they made sure it was completed during that time, even throughout the Christmas holidays. If you need an honest and reliable company to do youre work, give them a call.
Business response:
Hello! Thank so much for taking time to provide your feedback and the wonderful compliments about our service we provided. It is our goal to create a seamless experience for our customers and we're thankful for your business as well. Let us know if we can assist with any future home improvement projects!
Recently bought a home built in **** that was not very well maintained. We had Bone Dry Roofing (*********, **) out to replace the top 11 courses of chimney and rebuild with a new flue tile and rain cap, along with a custom poured, floating concrete crown. They also inspected flue liner, made repairs/ re-caulking and parged smoke chamber to bring to current code requirements (removing corbeled configuration). They were onsite for three days and their team did an amazing job! Clear communication, regular updates and pictures ... read more
Business response:
Hi ****, thank so much for the kind words of our service. We'll be sure to share with the team too. Our goal to is to make it a seamless, excellent experience for you. Thank you for choosing Bone Dry!
This review is for Bone Dry Roofing located at 3500 Parkway Lane, Hilliard, OH 43026. It was a pleasure working with this company to replace my decking, shingles and insulation. From the start the sales representative Jason F. was straightforward and explained the process in detail. He answered all my questions and addressed all my concerns. I felt very comfortable moving forward with the project. I was honestly surprised at the great level of communication and coordination from all members of the team (including Tony V., To... read more
Business response:
Thank you so much for taking time to provide your feedback of the services we provided to your home. We are so happy you were happy with the work of the team and we'll be sure to share your comments with the them. We appreciate your business and welcome to the Bone Dry Family!
I have a GC business in *********. I've lived in many places across *****************. Contracted my first job when I was 8 years old in '67. Rather surprised to see that the Bone Dry Rating is so low. Must not be as a result of the ********************************. These guys did the best job on my personal residence that I've seen. In fact, I will be calling them when I work on my real estate business projects or other contracted sales.*******
Business response:
Thank you for your kind feedback to our ********* team. We certainly appreciate the opportunity to care for your personal property. We look forward to serving your future needs!
The worst company I have worked with in my life. I signed in July, and had been in contact with a representative who said scheduling would take at least a couple weeks. Almost three months later, I contacted them to find they had dropped me in their system. The first phase of work, I got notice day before that someone was coming to work on the roof, then thirty minutes out. Today, a guy shows up, rings the doorbell that I didnt get a chance to answer, and then when I thought they left, I let the dog out to find a guy on a la... read more
I didnt even wsnt to give this so called business 1 star. Just like other reviews that said no returned calls is true. They came and looked at the issue I had, told me I would get an estimate, but after more than a week and me twice calling them their estimator **** called me back with an attitude and told me their busy and when he gets a chance he would send me one. That was at least 4 days ago. Absolutely horrible customer service!!!!
Business response:
****, we appologize for any inconvience that you expierenced with our cutomer service. We strive to provide the best service possible. I am having trouble locating your account in our system and would like to be able to assist you further in this. Please give our office a call, and we would be happy to help.
I didnt even wsnt to give this so called business 1 star. Just like other reviews that said no returned calls is true. They came and looked at the issue I had, told me I would get an estimate, but after more than a week and me twice calling them their estimator **** called me back with an attitude and told me their busy and when he gets a chance he would send me one. That was at least 4 days ago. Absolutely horrible customer service!!!!
Business response:
****, we appologize for any inconvience that you expierenced with our cutomer service. We strive to provide the best service possible. I am having trouble locating your account in our system and would like to be able to assist you further in this. Please give our office a call, and we would be happy to help.
Time will tell with the quality of the work, but my experience with Bone Dry was very frustrating and left me feeling like the value I expected for my money was not met. I will be exploring every possible alternative before I contact Bone Dry again. Two main points that were the most concerning.Lack of communication between sales/management and the trades people doing the work. Jobs wouldve been done incorrectly or incomplete if I was not present and checking in with the technicians.Clean up post work. Two main examplesNails... read more
Business response:
****, thank you for taking the time to leave us a review. We have passed this information on to our management team to address your concerns. They will be reaching out to discuss this with you further.
I purchased a home in May 2024 with a roof installed by Bone Dry. Before closing, the roof was inspected and repaired by Bone Dry under the previous owners *********** April 2025, I experienced a roof leak. When I contacted Bone Dry, they informed me that the warranty is only transferrable within 60 days of closing and requires a fee. Because that process was not completed - they would not be honoring the warranty. While that policy is understandable, it was not included in the warranty documentation I received from the prev... read more
Business response:
Thanks for reaching out and sharing your experience I completely understand your frustration, and Im really sorry for the lack of follow-up and clarity you've received.Youre right, our warranty transfer policy does require it to be completed within 60 days of closing, along with a small fee. The goal is to ensure we have accurate records and that the roofs been properly maintained. That said, if this policy wasnt included in the documentation you received, and no one followed up with you when you asked for it, thats on us an... read more
Frequently asked questions about Bone Dry Roofing
How is Bone Dry Roofing rated?
Bone Dry Roofing has a 4.7 star rating with 2,783 reviews.
When is Bone Dry Roofing open?
Bone Dry Roofing is closed now. It will open tomorrow at 9:00 a.m.