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7735 Winton Dr, Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bone Dry responded quickly and efficiently to our chimney inspection request and completed the repair as proposed. They were professional, shared progress via images/video and maintained their competitive quote. I called them again a few months later after a storm to repair roof tiles. Same experience. Would definitely recommend.
Business response:
Thanks so much for your review, we really appreciate the 5 star review for the services our Masonry team provided you for your home. We're so happy you were pleased with both projects we were able to perform for you. Thanks for choosing Bone Dry Roofing!
I cant say enough good things about our experience with Bone Dry Roofing. From my initial phone call, to the very end, the process was smooth and effortless. Great communication throughout the entire process. We had a deadline to meet and they made sure it was completed during that time, even throughout the Christmas holidays. If you need an honest and reliable company to do youre work, give them a call.
Business response:
Hello! Thank so much for taking time to provide your feedback and the wonderful compliments about our service we provided. It is our goal to create a seamless experience for our customers and we're thankful for your business as well. Let us know if we can assist with any future home improvement projects!
Recently bought a home built in **** that was not very well maintained. We had Bone Dry Roofing (*********, **) out to replace the top 11 courses of chimney and rebuild with a new flue tile and rain cap, along with a custom poured, floating concrete crown. They also inspected flue liner, made repairs/ re-caulking and parged smoke chamber to bring to current code requirements (removing corbeled configuration). They were onsite for three days and their team did an amazing job! Clear communication, regular updates and pictures ... read more
Business response:
Hi ****, thank so much for the kind words of our service. We'll be sure to share with the team too. Our goal to is to make it a seamless, excellent experience for you. Thank you for choosing Bone Dry!
My experience was great. ***** was awesome. He was informative and very helpful with all my questions. He even came back the day after install to follow up to make sure all was good. The install crew was efficient, did great work and carefully cleaned everything afterwards. The price was great, too! I highly recommend Roof One, LLC
Business response:
Hi ****... Thank you so much for your kind review. We are so pleased that you are happy and satisfied with the work we were able to do for you...and it is our goal that you'll be happy for years to come. We appreciate you and your business. Welcome to the Roof One Family!
just now New Bone Head roofing company took a month to complete my simple 1 story roofing project. The crew knocked my chimney over and didnt even bother to connect the flu back up inside the home, took a week to get someone out to fix that, let all kinds of harmful carbon monoxide inside my home (luckily it was cool and my windows were open for that week). I could write a book on things that I was unpleased about! Highly recommend not choosing this sorry excuse for a company! 4 thumbs down, makes me sick every month when I ... read more
Quick to get the sale, return phone call not going to happen. Not military friendly. Left my yard mess, actually sat in my flowers.
Business response:
We're sorry to hear about your experience, and we appreciate you letting us know. This isn't the level of service we aim to provide, especially when it comes to returning calls and taking care of your property. We'd like the chance to make this right, could you please reach out to us directly with your details so we can look into what happened?
I caught them red handed not doing the work they were hired to do and billed me as if it was done. Manager even came out and agreed not done. They are still trying to get paid for it! I have all documented proof they I supplied the Manager and they still want to be paid. RUN!1 Star was the worst option available - would have given them a negative if possible!
Business response:
We take claims like this very seriously. We are having trouble locating your account in our system. If you could please contact our office we would be happy to address this concern.
We paid 790 dollars to get a leak directly over a staircase fixed. The leak is worse than ever. Three steps are entirely iced over and that staircase is completely unusable for several months of the year. **** came and told us they would fix it and I had two follow-ups with them and it is worse than when they initially came out here.Also had an issue because several times when we called we got connected to another call center and they were not conveying information back to the main office. We requested getting all of our gut... read more
Business response:
Hi *****, were truly sorry for the frustration and safety issue this has caused, this is not the experience we want anyone to have. You should not have been promised a fix that didnt resolve the leak, and the miscommunication between call center and our team is unacceptable.We want to make this right. Thank you for bringing this to our attention and we will be in touch.
I didnt even wsnt to give this so called business 1 star. Just like other reviews that said no returned calls is true. They came and looked at the issue I had, told me I would get an estimate, but after more than a week and me twice calling them their estimator **** called me back with an attitude and told me their busy and when he gets a chance he would send me one. That was at least 4 days ago. Absolutely horrible customer service!!!!
Business response:
****, we appologize for any inconvience that you expierenced with our cutomer service. We strive to provide the best service possible. I am having trouble locating your account in our system and would like to be able to assist you further in this. Please give our office a call, and we would be happy to help.
Bone Dry Roofing has a 4.7 star rating with 2,934 reviews.
Bone Dry Roofing is closed now. It will open tomorrow at 9:00 a.m.