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Bone Dry Roofing
- Roofing
- Indianapolis, IN
About this business
Location details
7735 Winton Dr, Indianapolis, IN, 46268, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bone Dry did a roof repair. It was urgent because we had a serious leak in **********. There was another major rain event on the horizon so it was urgent. Bone dry quickly came in to tarp a portion of the roof damaged to keep from getting any additional issues. They then came back in a timely manner and satisfactorily did the repairs. They were professional and the work was done by qualified people. They kept us informed through the process. I actually recommended them to our HOA as part of our vendor list to share with neig... read more
Business response:
Thank you so much for your detailed review of your experience with us. We understand the urgency when you have an identified issue that needs immediate attention with your home. We appreciate the trust you put in us to assist you and are happy to have resolved your issue. If you need any additional home improvement assistance, we look forward to helping you again. Many thanks for choosing Bone Dry Roofing!
They did a really nice job after ******* sustained some storm damage. Coming out promptly, and helping me understand the scope of what needed to be done, without trying to replace the whole roof.
Business response:
Thanks for the 5 star review *****, we hate that your roof sustained storm damage but are so happy that we were able to get you taken care of!
Bone Dry responded quickly and efficiently to our chimney inspection request and completed the repair as proposed. They were professional, shared progress via images/video and maintained their competitive quote. I called them again a few months later after a storm to repair roof tiles. Same experience. Would definitely recommend.
Business response:
Thanks so much for your review, we really appreciate the 5 star review for the services our Masonry team provided you for your home. We're so happy you were pleased with both projects we were able to perform for you. Thanks for choosing Bone Dry Roofing!
I cant say enough good things about our experience with Bone Dry Roofing. From my initial phone call, to the very end, the process was smooth and effortless. Great communication throughout the entire process. We had a deadline to meet and they made sure it was completed during that time, even throughout the Christmas holidays. If you need an honest and reliable company to do youre work, give them a call.
Business response:
Hello! Thank so much for taking time to provide your feedback and the wonderful compliments about our service we provided. It is our goal to create a seamless experience for our customers and we're thankful for your business as well. Let us know if we can assist with any future home improvement projects!
Recently bought a home built in **** that was not very well maintained. We had Bone Dry Roofing (*********, **) out to replace the top 11 courses of chimney and rebuild with a new flue tile and rain cap, along with a custom poured, floating concrete crown. They also inspected flue liner, made repairs/ re-caulking and parged smoke chamber to bring to current code requirements (removing corbeled configuration). They were onsite for three days and their team did an amazing job! Clear communication, regular updates and pictures ... read more
Business response:
Hi ****, thank so much for the kind words of our service. We'll be sure to share with the team too. Our goal to is to make it a seamless, excellent experience for you. Thank you for choosing Bone Dry!
This review is for Bone Dry Roofing located at 3500 Parkway Lane, Hilliard, OH 43026. It was a pleasure working with this company to replace my decking, shingles and insulation. From the start the sales representative Jason F. was straightforward and explained the process in detail. He answered all my questions and addressed all my concerns. I felt very comfortable moving forward with the project. I was honestly surprised at the great level of communication and coordination from all members of the team (including Tony V., To... read more
Business response:
Thank you so much for taking time to provide your feedback of the services we provided to your home. We are so happy you were happy with the work of the team and we'll be sure to share your comments with the them. We appreciate your business and welcome to the Bone Dry Family!
I have a GC business in *********. I've lived in many places across *****************. Contracted my first job when I was 8 years old in '67. Rather surprised to see that the Bone Dry Rating is so low. Must not be as a result of the ********************************. These guys did the best job on my personal residence that I've seen. In fact, I will be calling them when I work on my real estate business projects or other contracted sales.*******
Business response:
Thank you for your kind feedback to our ********* team. We certainly appreciate the opportunity to care for your personal property. We look forward to serving your future needs!
I caught them red handed not doing the work they were hired to do and billed me as if it was done. Manager even came out and agreed not done. They are still trying to get paid for it! I have all documented proof they I supplied the Manager and they still want to be paid. RUN!1 Star was the worst option available - would have given them a negative if possible!
Business response:
We take claims like this very seriously. We are having trouble locating your account in our system. If you could please contact our office we would be happy to address this concern.
We paid 790 dollars to get a leak directly over a staircase fixed. The leak is worse than ever. Three steps are entirely iced over and that staircase is completely unusable for several months of the year. **** came and told us they would fix it and I had two follow-ups with them and it is worse than when they initially came out here.Also had an issue because several times when we called we got connected to another call center and they were not conveying information back to the main office. We requested getting all of our gut... read more
Business response:
Hi *****, were truly sorry for the frustration and safety issue this has caused, this is not the experience we want anyone to have. You should not have been promised a fix that didnt resolve the leak, and the miscommunication between call center and our team is unacceptable.We want to make this right. Thank you for bringing this to our attention and we will be in touch.
Frequently asked questions about Bone Dry Roofing
How is Bone Dry Roofing rated?
Bone Dry Roofing has a 4.7 star rating with 2,868 reviews.
When is Bone Dry Roofing open?
Bone Dry Roofing is closed now. It will open at 9:00 a.m.