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AC and Plumbing Doctors
- Heating & Air Conditioning/HVAC
- Gilbert, AZ
About this business
Location details
1394 N Farrell Ct, Gilbert, AZ, 85233, United States
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I hate dealing with these type of companies .. wow are these guys different from the owner who handled everything personally for me to the phone people and workers .. I shopped around and also were the best pricing trust me go with these guys for anything they handle .. I got 2 new ac units and needed plumbing done and buddy did it for free .. wow who does that ..
Business response:
Hey there! We're thrilled to hear we've turned your "dealing-with-companies" experience upside down! Thanks a ton for giving us a chance and for the shout-out! We're all about bringing those good vibes and sweet deals to the table. Enjoy the cool breeze, and remember, we're here whenever you need us! #CoolDeals #BestInTheBiz
The technician (Giovanni) was on time, knowledgeable, thorough, and helpful reviewing the options.
Business response:
Thank you for your fantastic review! We're thrilled to hear that Giovanni provided you with a positive experience – from being on time to showcasing knowledge, thoroughness, and helpfulness while reviewing options. Your satisfaction is our priority, and we're here for any future assistance or questions you may have. If there's anything specific you appreciated or if you need further information, feel free to let us know. We appreciate your feedback and look forward to serving you again!
We had an issue with water heater during thanksgiving Friday, a/c doctors were kind enough to understand the long holiday weekend and so took action right away on our request to address it as soon as they can! Giovanni and Tommy were great, took their time to make sure our unit is installed properly. Walked us through the next steps and provided recommendations for preventative maintenance! Shout out to Pete the manager on the phone who was working hard to ensure we are serviced well and our schedule on time. Jessica on t... read more
Business response:
Your glowing words truly light up our day! We're beyond thrilled to know that our team, led by the dynamic duo Giovanni and Tommy, not only met but exceeded your expectations during the Thanksgiving holiday. It's moments like these that reinforce our commitment to providing top-notch service, no matter the day or hour. A special shout-out to Pete and Jessica for orchestrating everything smoothly - they indeed are our unsung heroes behind the scenes. Your recognition of their hard work and dedication is greatly appreciated. ... read more
David came to our home to fix our AC. He and his helper were on time. They did their work quickly and cleaned up everything. He answered all my questions and any concerns I had. Would highly recommend this company.
Business response:
Thank you for the glowing review! We're thrilled to hear about your positive experience with David and his team. Ensuring our customers feel heard and satisfied is our top priority. We appreciate your recommendation and look forward to serving you again in the future. Stay cool!
Jack, Kevin L., and Heber did a great job installing our new full system. We had a leak that shut us down completely and they came out same day. They were prompt and efficient explaining each step, replaced old wiring, and all at the best price from any other company we called. Super impressed!
Business response:
Thank you immensely for your stellar review! We're overjoyed to hear that Jack, Kevin L., and Heber were able to turn your situation around promptly and efficiently. We always aim to provide top-quality service and transparent communication, and we're thrilled to know we hit the mark for you. It's reviews like yours that help others find confidence in our services, and we truly appreciate it. Looking forward to serving you again in the future!
Giovanni was extremely knowledgeable, kind, and patient as he took the time to explain our a/c problem. Thank you for the outstanding service!
Business response:
Thank you for your glowing review! We're thrilled to hear that Giovanni was able to illuminate the issue with your a/c, embodying the kindness and patience we strive for. Your appreciation warms us more than any a/c could. Stay cool!
I am not exaggerating when I say that AC Doctors saved me from the nightmare that I went through this past month. The rental company that my lease is under kept sending someone who was clearly unlicensed to fixed the AC that went out in the middle of a extremely hot summer Arizona July. After 3 visits, he still couldn't fix it and I demanded that a professional AC technician is sent to give a second opinion. AC Doctors were called and they scheduled Sean Johnson to come by. Sean took look one look at the problem and fixed it... read more
Business response:
Thank you so much for your glowing 5-star review! We're thrilled to hear that Sean was able to resolve your AC issues and bring some much-needed relief to your stressful situation. We always aim to provide expert service, and it's incredibly rewarding to know we've made such a positive impact on your life. Your kind words are a testament to the dedication and expertise our team brings to every job. We'll make sure to pass along your praise to Sean. Thank you for choosing AC Doctors, and welcome back to your comfortable home!
Our 18 year old AC went out overnight, and we woke up to 83 degrees inside that got progressively worse as the temps outside reached 118 degrees. Called A/C Dr's who sent Art out that day to arrange a new system. He was most helpful and caring during a stressful time. The unit was installed the next day as promised. We cannot say enough good things about Ulisses! His attention to detail and willingness to answer all our questions, to help us get set up for remote access to the system, and ensure everything worked, was... read more
Business response:
Well, aren't you just a breath of fresh, cool air! We're all a bunch of cool cats here at A/C Doctors, but reading your glowing review just turned our thermostat down a couple of degrees more! Art, Ulisses, Edgar, and Isaac are all doing a little happy dance because of your kind words - they were absolutely thrilled to brave the sun to bring some chill to your day. So here's to keeping it frosty and always being there when you need us. Thanks for giving us the chance to serve you, and remember, when things heat up, you've ... read more
Anthony did a great job today of figuring out what the problem was! He answered all my questions and he was super courteous! Great job and would tell anyone to use y'all! Thank you!!
Business response:
Oh boy, Dr. Anthony really hit the jackpot with your review! We're thrilled to hear that he cracked the code and swiftly solved your problem. It sounds like he aced the Q&A session too! We couldn't be happier to know that he was super courteous throughout the whole process. High fives all around!
Frequently asked questions about AC and Plumbing Doctors
How is AC and Plumbing Doctors rated?
AC and Plumbing Doctors has a 4.8 star rating with 2,950 reviews.
When is AC and Plumbing Doctors open?
AC and Plumbing Doctors is open now. It is open 24/7.