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AC and Plumbing Doctors
- Heating & Air Conditioning/HVAC
- Gilbert, AZ
About this business
A/C Doctors is a family-owned business with over 20 years of expertise in heating, cooling, and plumbing. We specialize in repairing and installing systems for homes and businesses, and are proficient in ductwork, indoor air quality, and comprehensive plumbing services. With 24/7 emergency service and same-day appointments at no extra charge, you're guaranteed the same rate anytime. Our certified technicians are drug-tested, smoke-free, and arrive in fully equipped trucks. Serving both the East and West valleys, we're your o... read more
Location details
1394 N Farrell Ct, Gilbert, AZ, 85233, United States
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The technician (Giovanni) was on time, knowledgeable, thorough, and helpful reviewing the options.
Business response:
Thank you for your fantastic review! We're thrilled to hear that Giovanni provided you with a positive experience – from being on time to showcasing knowledge, thoroughness, and helpfulness while reviewing options. Your satisfaction is our priority, and we're here for any future assistance or questions you may have. If there's anything specific you appreciated or if you need further information, feel free to let us know. We appreciate your feedback and look forward to serving you again!
We had an issue with water heater during thanksgiving Friday, a/c doctors were kind enough to understand the long holiday weekend and so took action right away on our request to address it as soon as they can! Giovanni and Tommy were great, took their time to make sure our unit is installed properly. Walked us through the next steps and provided recommendations for preventative maintenance! Shout out to Pete the manager on the phone who was working hard to ensure we are serviced well and our schedule on time. Jessica on t... read more
Business response:
Your glowing words truly light up our day! We're beyond thrilled to know that our team, led by the dynamic duo Giovanni and Tommy, not only met but exceeded your expectations during the Thanksgiving holiday. It's moments like these that reinforce our commitment to providing top-notch service, no matter the day or hour. A special shout-out to Pete and Jessica for orchestrating everything smoothly - they indeed are our unsung heroes behind the scenes. Your recognition of their hard work and dedication is greatly appreciated. ... read more
David came to our home to fix our AC. He and his helper were on time. They did their work quickly and cleaned up everything. He answered all my questions and any concerns I had. Would highly recommend this company.
Business response:
Thank you for the glowing review! We're thrilled to hear about your positive experience with David and his team. Ensuring our customers feel heard and satisfied is our top priority. We appreciate your recommendation and look forward to serving you again in the future. Stay cool!
Jack, Kevin L., and Heber did a great job installing our new full system. We had a leak that shut us down completely and they came out same day. They were prompt and efficient explaining each step, replaced old wiring, and all at the best price from any other company we called. Super impressed!
Business response:
Thank you immensely for your stellar review! We're overjoyed to hear that Jack, Kevin L., and Heber were able to turn your situation around promptly and efficiently. We always aim to provide top-quality service and transparent communication, and we're thrilled to know we hit the mark for you. It's reviews like yours that help others find confidence in our services, and we truly appreciate it. Looking forward to serving you again in the future!
Giovanni was extremely knowledgeable, kind, and patient as he took the time to explain our a/c problem. Thank you for the outstanding service!
Business response:
Thank you for your glowing review! We're thrilled to hear that Giovanni was able to illuminate the issue with your a/c, embodying the kindness and patience we strive for. Your appreciation warms us more than any a/c could. Stay cool!
Anthony did a great job today of figuring out what the problem was! He answered all my questions and he was super courteous! Great job and would tell anyone to use y'all! Thank you!!
Business response:
Oh boy, Dr. Anthony really hit the jackpot with your review! We're thrilled to hear that he cracked the code and swiftly solved your problem. It sounds like he aced the Q&A session too! We couldn't be happier to know that he was super courteous throughout the whole process. High fives all around!
Our technician, Ian, was very helpful and informative! Very happy with my experience with AC Doctors. They got us in same day and made sure to inform us by multiple methods that our tech was on his way.
Business response:
Thank you for your glowing review! We're thrilled to hear that our technician, Dr. Ian, provided you with a helpful and informative experience. We believe in going above and beyond for our customers, and it's great to know that we succeeded in getting you in on the same day. We like to keep you informed every step of the way, so we're glad our multiple methods of communication came in handy. We're here to keep you cool and comfortable, and we're grateful for your support. Stay chill!
Tony and Brady were the best. They were polite, respectful of family and property, and knew exactly what to do each step of the way. They removed old equipment and installed the new HVAC system within hours. They also installed a new return in our "hot room" and vacuumed up after the work was done! Throughout the process they communicated status with us and were pleasant and friendly. AC Doctors gave us their "A" team and we're grateful for it. Thank you Tony and Brady!
Business response:
Thank you so much Laura for this wonderful review!!!
Gerardo was very quick to diagnose the issue with our a/c. He promptly fixed the issue and explained to me what he was going to do and what exactly had gone wrong in the first place. I will definitely use AC Doctors for any future HVAC issues that we may have. Very reliable!
Business response:
Thank you Kailee for spotlighting Dr. Gerardo and his skills! Please don't hesitate to reach out for any future HVAC needs!
Frequently asked questions about AC and Plumbing Doctors
How is AC and Plumbing Doctors rated?
AC and Plumbing Doctors has a 5 star rating with 2,460 reviews.
When is AC and Plumbing Doctors open?
AC and Plumbing Doctors is open now. It is open 24/7.