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1394 N Farrell Ct, Gilbert, AZ, 85233, United States
Get directionsI got home from a three day stay in the hospital to a non-working heat pump with temps forecasted in the 100's. After reviewing options on google and based on Yelp reviews I chose AC Doctors and called them. Jesus came the next day and found a small leak in the A-coil. After discussing several options replacing the 33 year old air handler and 8 year old compressor with a new system was the solution. They had the system in stock and could install it the next day. Tony and his crew showed up at 7AM and quickly got to work. The... read more
Quick to respond and very knowledgeable force. I was having issues for a while with my 14+ years old unit, that required yearly work to keep it working, but finally decided to install a new unit. Even though it was not the least expensive quote, I decided to go with AC doctor because the service provided from the AC Doctor team is unbeatable. Their team was fast to respond to my needs and resolve my issues. -Removed an old swamp cooler that was no longer in use and removed my old AC unit. -Installed the new unit and setup... read more
Good, quick service. Looked up what was under warranty and gave me the under warranty rate. So far, very happy with AC Docs
Wow! AC Doctors does fantastic work! Their field service technicians (Doctors) are a pleasure to work with. They have worked on two properties for me in the Phoenix area. The initial service visits were prompt and professional, COVID safe, and they provided detailed estimates for the work to be performed and explained the what and why of the proposals clearly. They were also the lowest price of the three estimates I received. Communication is fantastic, they use a combination of telephone, SMS and email. Being remote... read more
We scheduled a tune-up, but anticipated needing some repairs due to the age of our units. Gerardo was our technician, and he identified some things that needed to be replaced. He showed us pictures and thoroughly explained everything. He was able to do all the repairs, except one, at this visit. He was knowledgable, patient, and efficient. I hope AC Drs take care of him, because I think he could open his own business. This company has done us right for years.
Javier is lovely. Handled my concerns - prompt, caring and thorough. Great service tech!
Responsiveness, Knowledgeable, Professional, Punctual, and Respectful. This company is good at their profession. My a/c unit was fixed in less than 1.5hrs for a price that was very negotiable and not too pricy. Thank you Ac Doctors for helping me cool down after such a distressing time. I will definitely recommend to my friends and family who are in need of A/c repairs.
Business response:
Thank you Karla!
We used AC Docs at our old residence for two fan replacements, and signed up for their membership to receive discounted parts, labor and tune-ups. Great service! We recently bought a different house which had two 2019 Trane units installed. One unit failed on heating and our inspection found numerous issues with the installation of air handlers, drip pans and terrible ducting work (guessing unlicensed contractor)... I was quoted over $5k from my realtor's contractor, so I called AC DOCTORS, who came 24hrs after my call. ... read more
Business response:
Jason, We love hearing feedback from our customers, and yours was tremendous. We have always valued our customers, our honesty, pride in our quality of work, and delivering the utmost customer service. We are so delighted that our team of doctors prescribed the right treatment to get you and your family feeling comfortable again in your home - and just in time to enjoy some winter weather here in AZ! Please don't hesitate to reach out to us with any future HVAC needs.
We have used AC doctors for years and have never been disappointed. The pricing is competitive, their technicians are always polite, well-educated and professional. I wouldn't go with any other HVAC company, these guys have a solid super positive corporate culture that shows. Integrity, straightforward, quick response times, very helpful office staff who provided reminders.
AC and Plumbing Doctors has a 4.8 star rating with 2,950 reviews.
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