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1394 N Farrell Ct, Gilbert, AZ, 85233, United States
Get directionsJason H was my tech that came out today for my service. He was professional, polite, explained recommendations with evidence and was able to answer all my questions.
Business response:
Thank you for sharing your experience! We’re pleased to hear that Jason H provided professional and polite service, taking the time to explain recommendations and answer all your questions. Ensuring our customers feel informed is important to us. Please don’t hesitate to reach out if you need further assistance!
ADAM was amazing. his depth of knowledge is so impressive and his customer service skills are outstanding. He taught me things about the AC and Heating that I didn't know as a first time home owner. He was patient and kind and fun to talk to about the service he provided and many additional tidbits. thank you Adam and AC Doctors
Business response:
Thank you for sharing such a heartfelt review! We're thrilled to hear that Adam made such a positive impression with his deep knowledge and exceptional customer service. It’s wonderful to know he took the time to teach you about your HVAC system and made you feel comfortable as a first-time homeowner. We’re lucky to have him on our team, and we’ll be sure to pass along your kind words. Thank you for choosing A/C Doctors – we’re here whenever you need us!
My 12-year old HVAC system finally gave out and I called A/C Doctors, the same company I called upon to conduct original inspection before purchasing my home and have called on ever since. I appreciated A/C Doctors offering me an alternate of choice: replace coil and compressor for less money versus buying an updated version of same HVAC unit. It wasn't difficult to divine that first option were bandages and so we went forward with the new unit. The discount and credit for last service A/C Doctors performed reduced my out-... read more
Business response:
Thank you for sharing such a detailed and thoughtful review! We’re honored to have earned your trust over the years and to be your go-to for HVAC needs. It’s wonderful to hear that Eddie and Guillermo provided prompt, expert service and got your new system up and running seamlessly. We’re also glad the discount and service credit added extra value to your experience. We'll make sure Eddie and Guillermo know how much you appreciated their work! If there’s anything we could have done to make this a 5-star experience, please l... read more
Good work ethic. Very courteous. Cleaned up promptly and did a wonderful job. Outstanding.
Excellent service!! Tech rep knew exactly what type of a/c equipment would be the best fit for my needs. No pressure, fast service coupled with competitive prices. What else could you ask for?
Business response:
Thank you so much for your fantastic review! We're thrilled to hear that our tech was able to find the perfect A/C equipment for your needs without any pressure. Fast service and competitive prices are what we strive for, and we're glad we could deliver! If you ever need anything else, don’t hesitate to reach out. We appreciate your support and look forward to serving you again!
Our A/C went out and although it's never a fun experience everyone from the booking call to the new unit install. Kyle was extremely helpful in the diagnosis and explaining what we needed. Javier and Eddie installed our new unit and were on time, quick, and professional.
Business response:
Thank you so much for your kind review! We understand how stressful it can be when your A/C goes out, and we're glad we could make the experience as smooth as possible for you. We're happy to hear that Kyle was helpful in diagnosing the issue and explaining everything clearly, and that Javier and Eddie provided a quick and professional installation. We'll be sure to pass along your compliments to the team. Thank you for choosing us, and we’re here whenever you need us!
Eddie and Javier installed a new unit on my house. Excellent service, efficient and quick. Got my house cool again! Highly recommend this company and those two to anyone needing AC service
Business response:
Thank you so much for the wonderful review! We’re thrilled to hear that Eddie and Javier provided excellent service and got your home cool again so efficiently. We'll be sure to pass along your kind words to them. Your recommendation means a lot to us, and we're always here if you need anything in the future. Thanks for choosing us for your AC service!
AC Docs were prompt to ID the problem of no AC and had Hala and and Heber out to fix within 24 hrs. They were polite, respectful and worked until it was completed satisfactorily.
Business response:
Thank you so much for the 5-star review! We're thrilled to hear that Hala and Heber provided prompt and respectful service to get your AC back up and running. We’re always here to ensure your comfort, and we appreciate your kind words about our team!
Eddie and his team were amazing! Super friendly and efficient. Anytime I had questions they answered even if I was just being curious. They also avoided having to do a bunch of drywall work that I was kind of nervous about but Eddie made it a point not to cut an extra hole in my ceiling even tho it probably would have been easier for him. Thanks fellas. We'll done.
AC and Plumbing Doctors has a 4.8 star rating with 2,950 reviews.
AC and Plumbing Doctors is open now. It is open 24/7.