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AC and Plumbing Doctors

4.8
  • Heating & Air Conditioning/HVAC
  • Gilbert, AZ

About this business

ContractorsHeating & Air Conditioning/HVAC

Location details

1394 N Farrell Ct, Gilbert, AZ, 85233, United States

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4.82,950 reviews
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Jason L.'s profile image
Jason L. 
rating
4 years ago

When we needed a new A/C, we contacted AC Doctors since we've used in the past and had excellent service. We got an estimate and scheduled the replacement within a couple days. Luis Urquidez and his crew of 2 arrived exactly when promised and completed the replacement in 4 hours, which really amazed us since the last unit took a day and a half to install with a different company. Luis was super courteous and informative, especially when explaining the new thermostat and remote sensor. We were especially pleased that they w... read more

Business response:

Thank you for the great review Jason! We appreciate your business and look forward to working with you in the future. 

Vincent B.'s profile image
Vincent B. 
rating
4 years ago

Not only did AC Doctors come out when I was desperate with an AC outage during the summer, but for a prorated amount they offered two inspections during a 12 month period. Last week they called to remind me of my free inspection and schedule my appointment. They just completed my inspection and I was pleased to hear that my systems are in good condition and they did not try to upsell me on anything. The two technicians were courteous and very knowledgeable. Thank you both and AC Doctors 

David N.'s profile image
David N. 
rating
4 years ago

Very happy with The A/C Doctors! Their prices were much more reasonable compared to two other quotes I got and I can tell Gerardo knows his stuff! He helped fix a refrigerant line leak in no time and recharged my system -- super cold air blowing now :) He also fixed a condensate line that was jerry-rigged improperly from a prior installer. That is all set up properly now and with an overflow safety switch. Gerardo was very professional, polite, and explained everything to me in a very clear way with pictures so I understoo... read more

Business response:

Thank you David for sharing this WOW experience with our technician, Dr. Gerardo! Love this! 

Fahim A.'s profile image
Fahim A. 
rating
4 years ago

This is a family owned business that really knows their stuff very well. There staff like Emily are very professional, kind and extremely knowledgeable. This is the only air-conditioning company that I trust. I highly recommend this place. 

Business response:

Thank you Fahim for the 5 stars! Emily is the best! 

Megan B.'s profile image
Megan B. 
rating
4 years ago

Twice this summer I have had AC problems. First, my drip pan (I think that's what it's called?) was leaking in the attic and we had water coming out the top pipe on the outside of our house. I called first thing in the morning and the leak was repaired by that evening! This was back in early august, and I was happy with our service. Last night, our house stopped cooling. We called at 11:30 pm and quickly got an answer. The tech arrived earlier than expected and fixed our capacitor and the house feels great again! Both techs ... read more

Reyna A.'s profile image
Reyna A. 
rating
4 years ago

I called AC Doctors after realizing my AC was a lost cause and the solution would be beyond my expertise (which is absolutely zero). I was helped on the phone by Elizabeth who was lovely to chat with, and within the hour (I called last minute on a Saturday night) their technician Ian arrived with a smile on his face to save the day. And he did just that - within literally 20 minutes! He patiently explained each step to what was wrong, what the solution was, and how he went about fixing it. He was professional, efficient and ... read more

Jeff C.'s profile image
Jeff C. 
rating
4 years ago

Mark responded very promptly to our property in Tempe. His communication with both tenant and myself (owner) was excellent. He diagnosed the problem, was able to repair it quickly and had the air conditioning working again! This is vital to health and welfare of people in Arizona summers and I'm very grateful for the wonderful service we got. Especially because our tenant has small children and a newborn baby--and they needed air conditioning. Thank you MARK AND A/C Doctors!!! 

Business response:

Thank you Jeff for sharing your experience with Dr Mark and A/C Doctors. 

Larry C.'s profile image
Larry C. 
rating
4 years ago

Luis and Juan installed a mini split in my garage 2 weeks ago. They did a fantastic job on the installation and went out of their way to get the correct bracket for the outside unit. They were on time, neat and very professional. They made sure that I knew how to operate the new system. It was a breath of fresh air to deal with them. I highly recommend AC Drs and if you have these 2 guys install then you have nothing to worry about. Great customer service 

Business response:

Thank you Larry, for sharing your WOW experience with Luis and Juan! We appreciate it very much. 

Kathryn S.'s profile image
Kathryn S. 
rating
4 years ago

The night my air stopped working was rough. This morning I realized how dependent we are upon or upon a ideal climate and I was nearly in tears franticially calling numerous companies at 8 am Monday morning. I found ACDoctors on Yelp due to numerous star reviews. I called and when this one company suggested I make an appointment that evening as they were booked I was crushed in a way, but agreeed. Lo and behold, they had an opportunity to fit me in at 11:20am that afternoon. God was on mine and my cats side. I speedily l... read more

Frequently asked questions about AC and Plumbing Doctors

How is AC and Plumbing Doctors rated?

AC and Plumbing Doctors has a 4.8 star rating with 2,950 reviews. 

When is AC and Plumbing Doctors open?

AC and Plumbing Doctors is open now. It is open 24/7.