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Hyundai of Evansville
- Car Dealers
- Evansville, IN
About this business
Location details
4400 E Division St, Evansville, IN, 47715, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 6:00 p.m. | |
| Sun | Closed |
The service tech forgot to reset my service mileage and they did a poor job cleaning my windows and vacuuming my car and I waited over 2 hours for my 30,000 maintenance inspection and oil change.
Business response:
Hello, thank you for sharing your review with us. We always strive to ensure the best experiences possible for our guests and would like the chance to address your feedback regarding the length of your recent visit with our Service Team for an oil change and 30,000 mile maintenance inspection, as well as a cleaning and vacuuming of your vehicle. If you could please contact us at your earliest convenience, it would be greatly appreciated. Best regards, Hyundai of Evansville
Did great job with car but with the construction going on The lot is a hot mess .
Business response:
Thank you and glad you're satisfied with the car service. We hope everything did go smoothly despite the construction at Hyundai of Evansville.
Construction going on everywhere.
Business response:
Thank you for your patience with the construction around Hyundai of Evansville. If there's anything specific, reach out to us and we can assist further.
The service was so awful I left them with my car and traded it for a Ford Bronco
Business response:
Hello. We take your feedback very seriously and would like the opportunity to speak with you about your recent experience with our Service Department. If you would kindly reach out to us at a time that works best for you, it would be greatly appreciated. Thank you, Hyundai of Evansville
service department lacs in communication, staffing visible frustrated , and voiced those frustrations to me, not professional at all . they are also representing a company
Business response:
Hello. Your feedback is very important to us. We would like to speak with you about the level of communication and customer care you received from our Service Team. Please reach out to us directly so we may discuss this further. Thank you. Hyundai of Evansville
Finance Department is unorganized, disregard to detail, impossible to take or return calls. I have yet to receive payment for over payment on payoff and I'm sure that will be a daily chore to correct.
Engine light stayed on for 3 days en d of June. Earliest they could get me in was 7/24. Then on 7/24 they told me there was nothing wrong but if my engine light came back on to give them a call. Until new ownership I always had good service and would continue buying Hyundai's from them. I wouldn't buy anything from new dealer.
Business response:
Hello, thank you for sharing your recent experience with us. We strive to deliver 100% customer satisfaction here at Hyundai of Evansville and we would like a chance to speak with you regarding the diagnosis our Service Team provided you with on your Hyundai. When you have a moment, please reach out to us to further discuss your experience. Thank you, Hyundai of Evansville
Worst service ever ... Made appointment for oil change and recall service for trunk latch at 9AM... told on arrivial it was to measure for replacement part ... would need to come back. took almost 2 hours for oil change. When service was cpmpleat SURPRISE they found they had the recal part. Left dealership at 1 PM
Business response:
Hello, we are grateful for your feedback. Here at Hyundai of Evansville, we are always looking for ways to improve and would appreciate the chance to address the length of an oil change performed on your vehicle by our Service Team, as well as the level of customer care you received regarding a recall. Please contact us at a time that works best for you. Thank you, Hyundai of Evansville
Last Fall, I brought my Sonata in due to it burning oil excessively. This was after I had the mandated oil light installed. Steven told me to come back approximately 1,000 miles later and just pull up to the door and they'd do an oil consumption test. At approximately the 1,000 mile mark I came back. Steven had me sit in the waiting room for 3 hours and then came out and first said I wasn't the original owner, which isn't true, then said I had to prove I was getting oil changes elsewhere, followed up by saying he had to chec... read more
Frequently asked questions about Hyundai of Evansville
How is Hyundai of Evansville rated?
Hyundai of Evansville has a 4.7 star rating with 3,819 reviews.
When is Hyundai of Evansville open?
Hyundai of Evansville is closed now. It will open tomorrow at 8:30 a.m.