California Closets - Boston

Marc S. 

on Yelp

4 years ago

I'm a professional builder and would never use California Closets again. Delay on top of delay and absolute lack of any sort of quality control. To make this worse there's no communication or customer service. I spoke at length with the General Manager, Greg Stamuli and it's obvious this lack of thought or care stems from the top. 

Robert F. 

on Yelp

4 years ago

I feel compelled to compliment Calif Closets for their excellent service. We had an uncommon type project ...creating an interior recycle bin with addl space for paper towels etc. they custom designed it to our specifications, installed on time and were really responsive throughout the process. Then, maybe six months after it was installed I sort of... broke the bin. I seemingly pressed too hard to compact the paper etc and the bin broke off the rail. CC sent talented workman to our house, who correctly diagnosed the problem... read more

Darshana Z. 

on Yelp

4 years ago

Still waiting for the installation of a drawer which was wrongly designed in the original installation. The original installation was in November 2020. Today is July 2nd 2021. In the interim, they sent 2 wrong drawers and promised to replace quickly. I have a whole chain of emails and text messages with the company and with the sales rep. No one apologizes. No one calls you. Absolutely horrendous customer service. I have been a loyal customer for years and have spent a lot of money with this company but would absolutely NOT ... read more

Nina D. 

on Yelp

5 years ago

My experience with California Closets was wonderful. From the start, the design process with Jo was very easy. She did such a great job utilizing my space. Her design really maximized my storage space. The installation appointments were 4 months out from when I met with the designer. I was able to get on a waiting list and get my installation a month earlier, but still did have to wait quite a bit of time. The installation was professional and quick and I am very happy with the final product. It looks amazing and I have so m... read more

Felice F. 

on Yelp

5 years ago

An amazing job!. Every morning, when I walk into my new closet, I feel a sense of calm. I suspect that might sound a bit weird, but there is something remarkable about feeling that, at least one part of my life, is wonderfully organized. Brianne Lowe designed the beautiful and perfect walk-in closet and helped me select the stunning details. Installation by David went without one issue and quickly. I am lucky to have connected to this particular team. I was concerned at first because of some bad ratings. But in the end, with... read more

Laurie M. 

on Yelp

6 years ago

extremely disappointed to see that California Closets is manufacturing and installing during a pandemic. Closets are NOT essential. You put your employees and your customers lives at risk. 

Bunny P. 

on Yelp

6 years ago

The folks at California Closets were fantastic. Brianne worked with us on the design. The crew did a terrific job (and had to deal with a room/ceilings/etc that were not quite square). Once the room was done, we realized we needed the edges sealed so that nothing would slide down in the areas where counter met wall. CC sent someone to us to take care of this. I now have a Murphy bed, bookshelves, tons of drawer space, file drawers, cabinets, and desk space. My whole guest room/office is transformed and beautiful, and so usab... read more

Lois R. 

on Yelp

7 years ago

California Closets was recommended by our contractor as reliable and established if not competitive on price. Given the complicated renovation we were doing I opted for reliable customer service, Big mistake. I will NEVER use California Closets again. There was NO customer service. The installation team showed up with an attitude and, more importantly, half of the closet totally wrong. They left a pile of uninstalled stuff in the space and all I got was an email telling me they would be back in two weeks. Mistakes happen. B... read more

A Z. 

on Yelp

7 years ago

I contacted California Closets for a design consultation for 3 closets in my house (master bedroom, guest bedroom, and entryway). These are all normal closets and all I wanted was a design consultation prior to agreeing to work. Two days before my scheduled consultation, my designer called for what I thought was a confirmation of my appointment. Instead, she asked for a description of all my closets (again, in addition to the initial paragraphs I wrote online) and then mentioned that there was "nothing she could do" as I des... read more