California Closets - Boston

Liz S. 

on Yelp

11 years ago

We've done three projects with the California Closets Brighton (MA) showroom - working with our designer, Chloe O'Keefe. The first project was closets in two bedrooms, second was a Murphy bed in the guest room, and third was a big wall to wall closet in the master BR. Chloe brings common sense recommendations and adds a sense of style as well. On top of it, she is an absolute delight to work with - great follow up and communication. The finished products are gorgeous and have instantly upgraded the look and feel of our home... read more

Tory K. 

on Yelp

5 months ago

I have ordered a jewelry drawer to add on to the previous owner of my home's closet and it has literally been a laughable experience. For almost $600 for the one drawer, they have been almost completely unresponsive for two months. I have called the corporate customer service several times. Do not use (unless you have to, because they are already installed in your house). 

Carol W. 

on Yelp

a year ago

It was an awful experience. Actually worse then I could have imagined. Horrible workmanship, the salesperson didn't even measure correctly. They pretended everything was fine with workmanship. Every where there is a screw they split their particleboard. It looks worse then if you had bought Home Depot prefab draws. Giving 1 star is way to generous. Run from this place 

Carol W. 

on Yelp

a year ago

Also they might want to train their so called installers !!!! Clueless as I read all your other reviews. Shameful. 

Mary F. 

on Yelp

a year ago

I hired California Closets to install floor-to-ceiling shelving in my condo. The consultants accommodated my detailed design, and the installation was scheduled for five weeks later on Dec. 26. I moved everything out of the space; Because my place is small, everything I had to move out of the space had to be scattered all over the rest of my condo, making daily life very uncomfortable. However, I was excited about getting the work done. The installer showed up on time. About halfway through, I went in to check on the work. I... read more

Carolyn S. 

on Yelp

2 years ago

It's sad I have to do this as I've used this company a few times for different residences. I scheduled a repair of a newly installed closet lock box to keep my valuables safe while away. I have had a terrible time getting the locked drawer locked/unlocked. Having followed all instructions given at the time of installation, I believed its use would be smooth but I was wrong. I scheduled an appointment for repairs. Not only did they not call to let me know the status, they flat out didn't show. The lock box doesn't work and I'... read more

AD M. 

on Yelp

2 years ago

For the love of god, can someone please call me back so I can place an order! I have called, emailed, contacted multiple sites and can get anybody on the phone. It shouldn't take a week to get back to your customers. 

Linsabins W. 

on Yelp

2 years ago

We just purchased a new home and decided to turn an extra bedroom into a walk in closet. We came up with a design with our consultant, Nicki. She was amazing and really understood our vision. The day of installation started as expected. The installer was on time and the closet came out great. However, the tape that was used to secure the protective blankets on our floors ripped up the lacquer on the hardwood. Obviously not intentional. However, the process of remedying the damage has been an absolute nightmare. The Service T... read more

Claudette N. 

on Yelp

3 years ago

Our designer, Hailee, was fabulous. She took careful measurements and came up with a plan then came up with an even better plan. Everything is scheduled and you know when they are coming and how long they plan for the work to take. Half payment up front and second half when completed to your satisfaction. Installers were very professional and cleaned up everything. Communication is excellent. Highly recommend.