California Closets - Boston

Claudette N. 

on Yelp

2 years ago

Our designer, Hailee, was fabulous. She took careful measurements and came up with a plan then came up with an even better plan. Everything is scheduled and you know when they are coming and how long they plan for the work to take. Half payment up front and second half when completed to your satisfaction. Installers were very professional and cleaned up everything. Communication is excellent. Highly recommend. 

Amanda H. 

on Yelp

2 years ago

As an interior designer for over a decade, I can't recommend Cal Closets enough! Michelle is so amazing to work with. She is extremely knowledgeable and always offering suggestions to improve the overall design. The shop drawings they provide are top notch and the finish options are fantastic! 

B H. 

on Yelp

2 years ago

I would give California Closets negative stars if I could. They have no idea how to run a business and provide high quality service. We are over 3.5 months into a project that was supposed to take 1 week. I get that there are supply chain issues. We started finalized design, signed contract, and ordered our products in early May. As of late Oct, still not complete and we've had numerous delays and products / pieces 'Not ordered' or 'Missing'. These people are a joke. Spend your money elsewhere. 

Patricia M. 

on Yelp

3 years ago

I originally contacted California Closets on 5/27, emailed Cynthia a photo of the wall closet that I wanted, and was given an in-home appointment for 6/7 with Amy. Amy was efficient during the visit showing me colors and a sample of the composite they use. A week later (6/14), we met on zoom to discuss the design, which was presented as a cad drawing online. The cad drawing aims to present the proposal as a "3-D" model. In my case, they added a huge "bed" in front of the wall closet to presumably provide perspective. It was ... read more

Beth N. 

on Yelp

3 years ago

The design and installation of my closet was great, but they don't provide any customer service after it's been designed and installed. Be very careful before you make a final payment because they do not return calls or make good on their warranty. I love my closet but the company does not stand behind their product. 

Marc S. 

on Yelp

4 years ago

I'm a professional builder and would never use California Closets again. Delay on top of delay and absolute lack of any sort of quality control. To make this worse there's no communication or customer service. I spoke at length with the General Manager, Greg Stamuli and it's obvious this lack of thought or care stems from the top. 

Robert F. 

on Yelp

4 years ago

I feel compelled to compliment Calif Closets for their excellent service. We had an uncommon type project ...creating an interior recycle bin with addl space for paper towels etc. they custom designed it to our specifications, installed on time and were really responsive throughout the process. Then, maybe six months after it was installed I sort of... broke the bin. I seemingly pressed too hard to compact the paper etc and the bin broke off the rail. CC sent talented workman to our house, who correctly diagnosed the problem... read more

Darshana Z. 

on Yelp

4 years ago

Still waiting for the installation of a drawer which was wrongly designed in the original installation. The original installation was in November 2020. Today is July 2nd 2021. In the interim, they sent 2 wrong drawers and promised to replace quickly. I have a whole chain of emails and text messages with the company and with the sales rep. No one apologizes. No one calls you. Absolutely horrendous customer service. I have been a loyal customer for years and have spent a lot of money with this company but would absolutely NOT ... read more

Nina D. 

on Yelp

4 years ago

My experience with California Closets was wonderful. From the start, the design process with Jo was very easy. She did such a great job utilizing my space. Her design really maximized my storage space. The installation appointments were 4 months out from when I met with the designer. I was able to get on a waiting list and get my installation a month earlier, but still did have to wait quite a bit of time. The installation was professional and quick and I am very happy with the final product. It looks amazing and I have so m... read more