California Closets - Austin Design Studio

Vi T. 

on Yelp

2 years ago

I was overwhelmed by all the targeted ads for custom closets when we were first considering the project. I reached out to California closets for an initial estimate and Leah showed up a little early for our appointment and worked diligently to ensure everything we wanted for within our budget. From suggesting several options that fit the items we had to recommending an amazing contractor for Tearout, we are so happy we worked with Leah. She's responsive, professional, and a huge reason why we chose California Closets. 

Celena M. 

on Yelp

3 years ago

DO NOT USE THEM! What started out as an exciting experience has turned out so very disappointing. I started this project in Oct 2022 and after several empty promises, lack of communication, an incomplete install, and much frustration, my project is STILL NOT DONE! I'm now approaching month 8, and I'm still getting "vendor delay" answers. The customer relation representative explained that production issues are out of their control and therefore, impacts their install. I then replied it's one thing to offer production issues ... read more

Raju V. 

on Yelp

3 years ago

These guys are a scam. Please avoid California closets. I ordered a closet with them. After a multi-month wait they partially installed my closet in Jan. They said they'll come back and finish it. It is May now, no one would care to return my messages. I have a closet waiting to be finished for 4 months with no end in sight and no one even caring to respond. Avoid California closets like a plague. I got my second closet done by Closets By Design. They are much better and finish the job. 

Alysha L. 

on Yelp

3 years ago

What started out as an exciting project ended up being a disappointing experience overall. My designer, Amanda, really took my thoughts and ideas about my closet needs into consideration and that was reflected in the designs she came up with, which I did really like. I had California Closets design 3 closet spaces for me: a spare bedroom would become a walk-in closet/dressing room; a second closet would be used as storage for gym items; and the 3rd was for the laundry room for just over $20K total. While there was a 3-month ... read more

Caroline M. 

on Yelp

3 years ago

6 weeks later and still no meaningful progress. They showed up twice more with the wrong product. The local team doesn't care, the corporate team doesn't care and it was way too much time and money for me not to care. At this point, I have absolutely no idea how this project will get finished because this franchise of California Closets is completely incapable of finishing it. 

Jaisee G. 

on Yelp

3 years ago

Paid 1/2 of the payment (15k) in Feb for a closet project. Install began in June and paid in full (another 15k). How so very foolish of me. Amanda (the closet designer) had the electrician install the new electrical plug in the wrong place. They said it would take 3-5 days to install. Took 6 days and then they said they didn't have all the items to install due to supply chain issues. They didn't get back here until August. They send out a new technician each time and not with the correct things to install. It's now August 31... read more

Donna N. 

on Yelp

4 years ago

If you like dope smokers this is the company for you. California Closets came to my home in January 2021 to draw up plans for an office space. I was told it would take about 8 weeks to get the office space installed. The first installer arrived in April and installed everything but one part of the space. While here he was smoking dope as witnessed by myself and one other individual. He said he would return and finish it but never returned. I called the company and they sent a second installer who measured and never returned.... read more

Lindsay L. 

on Yelp

4 years ago

Terrible experience. I liked our designer Mariana and she did a great job coming up with a design and concept we liked, but the execution/install was pitiful. Excuse after excuse - my $40,000 project still isn't complete and it was supposed to be finished 4 weeks ago (after they had already worked for ten days, they needed more time because their installers were only here for about 2 hours a day). I had to deal with 15 days of my house in complete disarray and SO MUCH NOISE. I have a toddler and a newborn so that was really ... read more

Laura G. 

on Yelp

5 years ago

Nope. i will give this company not one red cent. After trying to submit an inquiry online (with my name address, and a description of the project online), the scheduling tool would not allow me to make an appointment. I clicked have someone call me instead. This was a Wednesday. I immediately received rapid fire text messages, asking me for my address (which made me uncomfortable), and also several phone calls, and two emails also asking me for information I had already submitted. I expressed frustration with the aggress... read more