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California Closets
- Business Services
- Richmond, CA
About this business
Location details
1414 Harbour Way S, Richmond, CA, 94804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Update: 9/8/2025: Updated rating to 3 California Closets team reverted quickly post this review. They have worked to make sure that the various issues are handled correctly. A new committed ETA was honored. The workers who did the work were good. A senior manager got involved and passed me her direct number. They accepted to reimburse for some last minute electrical changes done by my GC. I will give them 5 stars for getting back and working to ensure that things are completed satisfactorily. The closet looks good. --... read more
Business response:
We sincerely apologize for the challenges and lack of communication you've experienced, Anup. This is not the standard of service we aim to provide a valued customer. We take your feedback very seriously and are escalating this matter on your behalf. We will address these issues with our team to ensure better communication and service in the future. ... read more
Kimberly is knowledgable, experienced and very personable. She has knowledge, skill and experience to help customers make the best decisions. Fair value and high quality.
Business response:
Robert, thank you so much for your thoughtful words and 5-star review. Our entire team is honored to have been of service, and we’re grateful for your recognition of Kimberly’s expertise and care. We truly value your trust and look forward to the opportunity to work with you again anytime in the future.
After the installation of our master bedroom "his" and "hers" walk-in closets, we decided to continue using the services of California Closets for the installation of custom reach-in closets for our three bedrooms. Once again, designer Jenny Hones designed the closet spaces for maximum storage and also made it better organized. Thank you Jenny for your outstanding service and patience during our renovation for the installation of our custom closets. The excellent professional service and the use of high-end quality material... read more
Business response:
Mahalo for the wonderful review for our local business, Joann! We’re thrilled that you had such an amazing experience working with Jenny, and that you entrusted us to design and install multiple storage systems for your home. Your satisfaction is very important to us, and we hope you get many years of utility and value from your custom closet systems.
I have used California closets for all my homes and am always very pleased with the product and service. Jacki was my consultant on last project and she was a delight to work with!
Business response:
Thank you for your kind words Susan! We are absolutely thrilled to hear about your continued satisfaction with our product and service across all your homes. It's wonderful to know that you've consistently chosen California Closets for your storage solutions. Jackie will be so happy to know she made your most recent experience delightful! We truly appreciate your loyalty and kind words about our team. Thank you again for taking the time to share your positive feedback.
Excellent service and quality of finished product. Jackie was phenomenal - responsive, knowledgeable, polite. The finished product was even better than expected. Would work with them again!
Business response:
Thanks Alvaro! We're thrilled Jackie provided excellent service and the finished product exceeded expectations. We appreciate your trust! Enjoy your new custom closets! California Closets San Diego
We had an amazing expirience with Jackie R. of California Closets. She was easy to work with. She was helpful from the beginning to end. The design process was smooth and the team was professional. We are very happy with the result, it's beautiful. Highly recommend! Thank you California Closets and the team.
Business response:
Hello Janeth! We are delighted to hear about your amazing experience with Jackie and California Closets. Thank you for recognizing our professional team and smooth design process. We're thrilled that you found Jackie easy to work with and helpful throughout the entire project. We appreciate your high recommendation and thank you for choosing California Closets San Diego for your custom closet needs.
Very professional and 3d was great at allowing me to see the end result. Highly recommend!
Business response:
Thank you for your wonderful feedback! We're thrilled that our proprietary California Closets 3D CAD helped you visualize the end result! We appreciate your recommendation! Warm regards, California Closets - Virginia Beach
We had an excellent experience working with Staci Foley, designer at California Closets. Staci expertly designed our master bedroom closet, sizable storage closet, two offices, and a laundry room. In each case she accommodated our needs, had great design suggestions, and recommended just the right colors and hardware. She visited our condo to check on work in progress. All her care and attention to detail were/are greatly appreciated! The California Closet installers were all courteous and hard-working. This company cares ab... read more
California Closets in Poway just completed the renovation of two of our closets and we love them! Our Design Consultant Gerardo Soares did a great job designing our closets to meet our needs and was very personable and a pleasure to work with. From the design to the tear-out and install our experience was excellent. Also, Melissa Chavez in Customer Service was always communicative and did a great job keeping us updated on our schedule. A big thank you to everyone involved in our project! We would definitely recommend Califor... read more
Business response:
Thank you Hill Family! We're thrilled Gerardo and Melissa provided excellent service. Your recommendation means everything to us! We hope to work with you again on your next custom closet project! California Closets San Diego
Frequently asked questions about California Closets
How is California Closets rated?
California Closets has a 4.8 star rating with 35,861 reviews.
When is California Closets open?
California Closets is closed now. It will open on Monday at 9:00 a.m.