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California Closets
- Business Services
- Richmond, CA
About this business
Location details
1414 Harbour Way S, Richmond, CA, 94804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My husband and I went in here accidentally. Our GPS has taken us here instead of different destination lol. There display was nice but it looked expensive to be honest. We ended up getting quote trying to build closet for primary room. The designer came who came to measure the room where I requested closet to be didn't take long. What took long was when she edit it on her laptop to show us how it'll look in 3D and price range with other options. I know that it's probably by commission but she was very upselling. Even though ... read more
They are great I don't have so many letters to post but I love their work. Professional and very nice people
Business response:
Thank you for sharing your kind words about our professional team and work quality.
Wow talk about picking up the pieces! Way to go upper management!! I did not see myself changing my perspective of this company at all but I'm left with no choice after my recent experience. The manager called me to look further into the issues I had and took full responsibility for what happened and made a genuine effort to ameliorate the situation. And best of all, she did not predicate it on the basis of changing the review I submitted. Even after addressing the issue and finishing the project at a more discounted rate, t... read more
Business response:
Your feedback is invaluable to us. We apologize for the experience you had and appreciate you sharing your concerns (we require a 10% deposit, not 50%). Thank you for bringing this to our attention.
couldnt be happier with my decision to make the investment with cal closets. I had an amazing experience from start to finish, and now my home feels elevated and luxurious. The design consultation was thoughtful and collaborative, thank you Lylah - they really took the time to understand my space, style, and storage needs. The quality of the materials is top-notch, and the final product exceeded my expectations. The installers were punctual, professional, and respectful of my home. I now have a beautifully organized, functi... read more
Business response:
Thank you for your wonderful feedback! We're absolutely thrilled to hear that your experience with Lylah and our team exceeded your expectations, and that your home now feels elevated and luxurious. It's fantastic that you found the design consultation thoughtful and collaborative, and that we were able to understand your space, style, and storage needs. We're delighted that the quality of materials and the final product met your high standards. Your satisfaction with our punctual and professional installers is greatly appre... read more
My entire experience with California Closets was nothing but exceptional. Kym was the designer/salesperson. She was professional and knowledgeable. She had a lot of patience dealing with my multiple questions as I made the decisions for all of my closets. Carlos, the installer, was amazing. His workmanship was top notch. He was very respectful and kind during the install process. He ensured that I was pleased as everything was being installed. Thank you for a great experience!
Business response:
Thank you immensely for highlighting Kym's expertise and Carlos's exceptional workmanship. We're thrilled you had such a positive experience with our team.
This is absolutely a GREAT company to do business with. We did a complete reno of our condo in Honolulu and chose California Closets to build a solution for the master closet, pantry, and guest room closet. There are many companies available BUT California Closets is local and produces quality solutions in a timely manner. They were so flexible to design the closets and pantry around the construction and delivered superior quality closet solutions. We are just so happy to have Sonia Todd as our designer as she is so... read more
Business response:
We are thrilled to hear about your complete renovation success! Thank you for choosing us for your closets and pantry solutions. We're delighted that our local presence and timely delivery met your needs. It's wonderful to know that our flexibility in designing around your construction timeline resulted in superior quality closet solutions. We're especially pleased that you had such a positive experience working with Sonia Todd. Her professionalism and attention to detail are indeed hallmarks of our service. We truly appreci... read more
From the very first time we walked into the Corona del Mar store, we were warmly greeted and assisted by a helpful associate who arranged a home visit with designer Kimberly Ellis. Kimberly visited our home and guided us through designing the perfect walk-in closet. She created the design on her computer, allowing us to view it in 3D, and even provided a detailed cost estimate on the spot. Throughout the process, we communicated with Kimberly several times to make minor revisions, and she always responded to our calls and t... read more
Business response:
We are overjoyed to hear about your wonderful experience with Kimberly Ellis and our skilled installation team. Thank you for choosing California Closets!
June 30, 2025 Project Designer Steven Whitaker is punctual, professional, he listens, designs functional spaces specifically for my needs, attention to details, showed me the quality of materials (high-end materials), and lifetime warranty, July 18, 2025 Installer Leo is on time, courteous, focus in his work, neatness/clean up the area, and showed me how to adjust the shelves. OVERALL I AM HIGHLY SATISFIED AND LOVED THE HIGH-END MATERIALS. KUDOS to Steven and Leo. They did an awesome job and an asset to he company...Than... read more
Business response:
We're grateful for your positive feedback, Cristeta. We are very proud of the work Steven and Leo have done as representatives of California Closets.
We have been using California Closets for over 25 years and the last 5 years have been with the Scottsdale store. Pat F has been our "go to" designer since we moved to Arizona and she has an amazing knack for creating the perfect layout. We chose Pat and CC for our Peoria property and we couldn't be happier, from the start to the installation everything went smoothly, our 2 installers, Mark S and Joe S were very professional and extremely knowledgeable, they deserve a lot of praise for their work ethic and dedication. I wo... read more
Business response:
It's wonderful to hear that Pat has been your go-to designer and that you're pleased with her designs. We appreciate your kind words about our installers, Mark and Joe, and we'll be sure to pass along your praise for their professionalism and dedication. Your recommendation means a lot to us, and we're grateful for your continued trust in California Closets. Thank you for sharing your positive feedback, Gregg! Janet Hutchinson, General Manager, California Closets Scottsdale
Frequently asked questions about California Closets
How is California Closets rated?
California Closets has a 4.8 star rating with 35,861 reviews.
When is California Closets open?
California Closets is closed now. It will open on Monday at 9:00 a.m.