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Mr. Plumber by Metzler & Hallam
- Plumbing
- Carmel, IN
About this business
Location details
1033 3rd Ave SW, Suite 205, Carmel, IN, 46032, United States
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In the past month I have bought from Williams comfort and air an entirely new heating and air conditionsing system as well as a new sump pump with backup. Yesterday May 16 Williams comfort and air installed a water heater at our home for $3100. Today May 17 I get my mail and find a flyer advertising this exact service for $1,599 in addition the website shows this service for $1,599.
Did not wear masks and gave us COVID
Business response:
I would love to look into this further for you. Would you please call 317-660-4330 - Client Assurance
I got my project completed for 75% less than Mr. Plumber quoted.
We have been dealing with a backed up sink for over a year with Mr. Plumber. Finally had someone camera snake only to tell us we HAD to jackhammer into our basement floor. We asked 3 times, is this necessary, will it fix the problem and we were told yes. They jackhammered our floor to find no issue. Sent a camera again, told us the whole floor needed to be torn into along with our driveway and would be $12,000. Something didn’t feel right, had a second opinion and NOTHING they said was wrong was actually wrong. They tried to... read more
They came out to clean out our sewer line and put there equipment in a storm drain and not the clean out drain which we showed them where the clean out drain was but they did not listen. Now their equipment is stuck in our main sewer line and is causing the sewer to back up. Now if they try to remove their equipment from our drain it might damage our sewer line. Which they then informed us that if they break our sewer line it’s our fault and it would take at least $4500 to fix. Looking into what kind of legal action we can t... read more
The person that was driving this vehicle on October 10, 2020 ran a stop sign and almost hit my wife and I. On Highway 32 and 600 W. He must’ve been in a hurry to get to a job or in a hurry to get home not caring about anyone else’s life. If anyone knows who the driver is please tell him he sucks at driving
Business response:
Hi Robert, we take situations like this very seriously. We appreciate you reaching out. We are sorry to hear about this and want you to know it is not a reflection of our company as a whole.
worst company ever. plumber who can't even make simple plumbing repairs and the scheduling is a joke. absolutely would NEVER recommend
My problem was taken care off but I felt the pressure sale and scare tactic was way out of line.....all I needed to no was problem, how to fix and price....
Business response:
Thank you for taking the time to speak with me, Joyce. We really appreciate the feedback and will use it to better ourselves. Please call in and ask for Nathan if you need anything in the future.
they take money and dont fix problems. my tub still clogged even though i used a coupon that says can unclog any drain for 93 dollars or its free if they cant unclog it. highly dissapointed then still charged me 94 for coming out. no where dis it state i would be charged just for guy driving and saying he cant help.
Business response:
I'm sorry to learn that you're not completely satisfied with the service visit, Sara. The offer does state that we have to have access to the drain. Please give Nathan a call in the office. He can review the visit and help get this resolved.
Frequently asked questions about Mr. Plumber by Metzler & Hallam
How is Mr. Plumber by Metzler & Hallam rated?
Mr. Plumber by Metzler & Hallam has a 4.8 star rating with 5,057 reviews.
When is Mr. Plumber by Metzler & Hallam open?
Mr. Plumber by Metzler & Hallam is open now. It is open 24/7.