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Jiffy Lube Oil Change

4.4
  • Oil Change Stations
  • Missoula, MT

About this business

AutomotiveOil Change Stations

Location details

2310 Brooks St, Missoula, MT, 59801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 4:00 p.m.
4.41,113 reviews
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Breven N.'s profile image
Breven N. 
rating
2 years ago

got my car serviced quickly, kept me in the know about good preventative measures to take, and was the most cost-effective option in town! not only did they not gauge me, like les schwab does - the best part was that they didn't make me feel less-than for not knowing all there is to know about cars! 

Allison C.'s profile image
Allison C. 
rating
4 years ago

I had to come in to get my car checked after driving in from out of state due to a dashboard light coming on. From the moment we go there, the mechanics were welcoming and took care of the car as soon as they could. Once the car was taken back to get looked at, it only took a few minutes for the mechanic to tell us what was going on. A simple fix, and truly honest service. Thanks Jiffy Lube! 

Nuck R.'s profile image
Nuck R. 
rating
7 years ago

the owner Brigs came out to check on me and make sure I was happy with everything, and I was. They were super busy and still got me in and out quick and caught a couple small things that I didn't see! I will definitely use them in the future! 

Thomas B.'s profile image
Thomas B. 
rating
9 years ago

Much better than the Germantown, MD Jiffy Lube, but that doesn't take much. They did a nice job with my car, got the car in and out. However, a district manager took their credit card machine earlier in the day. The manager had no idea how to process a credit card without the machine. It took forever and in the end he still couldn't get an approval code. I am guessing I will be double billed, or worse, guess we will see. The staff was nice, seem to know what they were doing. Big concern about the overwhelming stench of... read more

Kristina T.'s profile image
Kristina T. 
rating
9 years ago

I've always had my ideas about quick lube places, and jiffy lube on brooks changed my mind about it. Brian is very nice, ultra helpful, and makes me feel like he really cares about my car and it's well being. He discussed future maintenance without the feeling of pressure sales. My car was in and out and I couldn't be happier! 

Elizabeth A.'s profile image
Elizabeth A. 
rating
5 months ago

4 out of 5 times that we have been here, we have come out to find oil on the garage floor because the employees do not close the oil caps properly. We will find a new place for an oil change. 

Business response:

Thank you for bringing this to our attention, Elizabeth. We sincerely apologize for the repeated issues you've experienced with oil leaks, and we understand your frustration. This is not the level of service we aim to provide, and we take concerns like this seriously. Please reach out to us at briggs.anderson@thefostergroupmt.com so we can look into what happened and address it properly. To better assist you, please also include invoice # or license plate, phone # and details about your service. 

Victor A.'s profile image
Victor A. 
rating
a year ago

$$$$$$$$$$$$. had the oil in my wife's car change , and for the cheapest service it was still over a 100.00 , Wallmart is half this price for there top of the line oil live and learn. I guess Gouging is a think now days 

Business response:

Victor, thank you for your feedback on our Missoula Jiffy Lube oil change pricing. With our Signature Service Oil Change, you’re getting more than just your oil changed. Our technicians also check, change, inspect and fill essential systems and components of your vehicle, and clean your exterior windows. If you’d like to discuss this further, please email your contact info (email/phone #) to briggs.anderson@thefostergroupmt.com. To better assist you, please also include invoice # or license plate, phone # and details about y... read more

Erika N.'s profile image
Erika N. 
rating
a year ago

I had my oil changed here multiple times and each time something would go wrong with my vehicle after. From fluid leaks to engine issues after changing my oil here... it was not great. The cost may be good, and the speed serviced is great, but there doesn't appear to be an attention to detail when servicing the vehicle that ultimately will lead to a shortened lifespan of the car. 

Business response:

Erika, we are very concerned about your experience at our Missoula location. Our top priority is to provide the highest quality of service for our customers and their vehicle. I would like to talk to you about the situation and get some details about your visit, so that we can work to get your issue resolved. Please email me your contact info (email/phone #) to briggs.anderson@thefostergroupmt.com. To better assist you, please also include invoice # or license plate, phone # and details about your service. 

Aaron M.'s profile image
Aaron M. 
rating
3 years ago

I had a very horrible experience with Tim. I've been a customer there for a very long time and I will not return due to his rude and inappropriate behavior. He could use a lot of coaching in customer service. I will also let my family and friends know about my unfortunate experience. Very disappointed. 

Business response:

Aaron, we are very concerned about the service you experienced at our Missoula location. Our top priority is to provide the highest quality of service for our customers and their vehicle. I would like to talk to you about the situation and get some details about your visit, so that we can work to get your issue resolved. Please email me your contact info (email/phone #) to briggs.anderson@thefostergroupmt.com. To better assist you, please also include invoice # or license plate, phone # and details about your service. 

Frequently asked questions about Jiffy Lube Oil Change

How is Jiffy Lube Oil Change rated?

Jiffy Lube Oil Change has a 4.4 star rating with 1,113 reviews. 

When is Jiffy Lube Oil Change open?

Jiffy Lube Oil Change is open now. It will close at 6:00 p.m.