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571 N Poplar St, Suite F, Orange, CA, 92868, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Run and run fast!!! As the owner of a 50million dollar a year construction company we contract with many subcontractors and of course commercial painters all the time. As a building owner on the board of directors we hired Vista Paints to develope a modernization paint specification. The specifcation was sent out to four (4) companies including CertaPro of Yorba Linda located at 2941 Miraloma Avenue Anaheim Ca. They were not low bid but had the most detail response. So we interviewed them. Scott Gibson the owner comes across... read more
After much thought, I am saddened to write my first and only one star review. However, I need to write this because I would never recommend this company to anyone and caution anyone who chooses them to paint your home. They have poor and untrustworthy communication, predatory practices, and gaslighted us on their subpar quality of work. Here's a summary of the red flags we experienced: -The Residential Sales Associate asked us for 1/3 MORE money on top of our quote after the first day of full prep. There were no carpentry n... read more
Dan came out to give us an estimate . He seems promising said he will send my estimate in a few days. I got the email from him a few days later saying he will have by Monday. 2 weeks later still nothing. I sent him an email back and this is his response, " we respectfully declined the bid for this project " wow, ?? No explanation why. Not good business practice. It's a good thing we didn't hire them not.
Requested a quote, was scheduled with someone to come out and inspect the job. No one showed up, I called and was routed to the gentleman who was supposed to come out. He asked for photos and said would email over the quote, never happened.
I wish I didn't have to write this review seeing we paid close to $8,000 for CertaPro to paint about 3/4 of the interior of our newly purchased house. We selected them after some other quotes and really felt good after talking to the salesman Dan Miller. Boy, I was wrong on this company! Get the sale and move on, they clearly don't care about the quality of their work as you can see from some of the pictures I provided. Believe me, I have many more. It was sad I had to go through the house and check over their work after p... read more
Based on his review, it looks like we unfortunately had a similar experience with Andrew H. We chose to go with Certa Pro after evaluating several companies and taking other bids. While we are somewhat satisfied with the final job, we would not recommend Certa Pro based on the frustrating process to get to the finished product. Overall, the crew had a lack of attention to detail and poor communication that made the process stressful and negative. Aside from the window, all of these photos are of how our house currently looks... read more
This is the response I got from them. I give them one extra star for at least emailing me. What a slap organization. Read below this is the email they sent me. Kevin, Thank you for your time this morning regarding the painting estimate. Unfortunately, I am going to decline to bid a quotation on your property. I feel that we wouldn't be a good fit for meeting your expectation level with regards to the project. Once again, thank you for your time. Tony DeMaio For information about our data collection and privacy practic... read more
Business response:
We go to great lengths to understand our customers needs and expectations when it comes to hiring a professional painting company. We also explain our entire process in detail and tailor it to accommodate homeowner requests as much as possible. In the estimate, we also go into great detail to understand a customer's expectations on Prep Level, Time Frames, and all other circumstances of the project. Sorry, we are not able to insert a monetary penalty (ie. Liquidated Damages Clause) into our contract for any unforeseen wor... read more
I feel like I dodged a bullet! After my estimate, I went back here to write a review and noticed all the really bad reviews amongst the seemingly great 5 star reviews (many that have zero friends might I add). Unfortunately (or fortunately) I did not use them for my project. I came to comment on the estimate itself, which was the worst one I've ever received. He "declined" to give a bid. I don't want to get into the details because this isn't worth any more of my time, I just wanted to warn other people. It's pretty hilario... read more
Business response:
Quynh, after reading your review, I can assure you that the feeling of "dodging a bullet" is entirely mutual. Given the allegations within your review, I feel it is warranted and necessary to provide additional detail and context so our business is not misrepresented. There are two sides to every story, and its important for our online audience to understand what happened and why we "declined to bid" on your project. After reading your review, which simply solidified that our decision to "decline to bid" was not only the ... read more
Well I'm completely dissatisfied with your service I didn't even get to use it. Somebody named Tony called and was looking at my house through Google earth and said he would come by some time last week and never heard back from him. I don't even know if he came by. Glad I didn't use your services because I can assume that the workman would've been just as unreliable.
CertaPro Painters of Yorba Linda, CA has a 4.7 star rating with 600 reviews.
CertaPro Painters of Yorba Linda, CA is closed now. It will open tomorrow at 8:00 a.m.