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CertaPro Painters of Pasadena

4.7
  • Painters
  • Pasadena, CA

About this business

ContractorsPainters

Location details

272 S Los Robles Ave., Pasadena, CA, 91101, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 7:00 p.m.
Tue7:00 a.m. to 7:00 p.m.
Wed7:00 a.m. to 7:00 p.m.
Thu7:00 a.m. to 7:00 p.m.
Fri7:00 a.m. to 7:00 p.m.
Sat7:00 a.m. to 7:00 p.m.
SunClosed
4.7305 reviews
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Michael F.'s profile image
Michael F. 
rating
5 years ago

We were very happy with the process and the result. We had our initial consultation with the owner (Bob) via Zoom which was very efficient and easy. They followed-up and maintained good communication. They did everything they said they were going to do and the final result looks great. 

J T.'s profile image
J T. 
rating
5 years ago

Excellent quality work, professional communication, pricing reasonable and as quoted. Easy to work with. Could not recommend more highly. 

abe F.'s profile image
abe F. 
rating
5 years ago

Painters are good, management and sales staff are a different story. Having previously used them for interior and exterior paint jobs, the second time around left an unsavory flavor. Having spent over $15k in the prior year, I was surprised to find out that there was now a surcharge for credit card users of 3%. Also owner would not accept my coupon for 10%, until I informed him of what I had initially spent with his company. I will not use the Certapro of Pasadena again. Buyer beware. 

Pauline W.'s profile image
Pauline W. 
rating
6 years ago

Very friendly and professional consultant, project manager and painters. Our house needed exterior paint to be stripped and repainted which was done efficiently and well by the 3 men crew. The job was finished on time with satisfactory workmanship. We changed our interior painting schedule several times for various reasons and each time Christina was able to accommodate. Yes, we will recommend CertaPro to our friends and family. 

Andrew D.'s profile image
Andrew D. 
rating
6 years ago

My wife and I recently had our home's exterior painted by Certa Pro painters of Pasadena. They did an outstanding job. They were very easy to work with. All the insurance was in order, and the contract was specific without being legalese. The quality of paint coverage was wonderful. We picked out beautiful colors, with the help of their consultant. What helped us out, here, was that we did some color assessment on our own, before bringing in their consultant. I cannot complain. I had been expecting "the other shoe to drop" i... read more

Margaret M.'s profile image
Margaret M. 
rating
6 years ago

I have used this company several times with very good results. Michael and Christina are excellent representatives of the company and work well with customers. They are always happy to make last-minute adjustments and to make sure that you're satisfied with the work. I would definitely use this company again. 

Lashley S.'s profile image
Lashley S. 
rating
6 years ago

Let me preface this lengthly statement by saying that I am writing this review years after my first (and presumably last) experience with Certapro. While I will acknowledge that the painters did a great job, and the overall staff was friendly, my experience with Bob (the owner) began amicably, but ended on a sour note due to 2 specific reasons: 1. Although the company will certainly disagree, I believe the quotes are deceptive. While I admit that they are officially accurate, they are designed to trap you to pay more once a ... read more

Business response:

Lashley: I am disappointed that your customer experience with CertaPro Painters years ago was not to your satisfaction. We strive to make every customer experience an excellent one. But we apparently fell short for you. If you had reached out at the time of your project with your concerns, we would have appreciated the opportunity to set things right. While you certainly remember your experience with me directly, I looked through our records and was unable to find anyone in our customer files with the first or last name ... read more

Mo C.'s profile image
Mo C. 
rating
6 years ago

Paul Hidalgo(the owner) has failed to keep his word on every item he committed on. From appointment date and time to simple returned phone calls. He rescheduled the estimate date, then he arrives late next appointment. He committed to following up with me on several occasions and never got a call. Very bad business from him. I decided to take my business elsewhere. Very bad service from this person. 

Business response:

Mo, I am sorry your CertaPro Painters experience did not meet your expectations. CertaPro Painters business owners, like myself, strive to provide excellent experiences. But the experience you had was not with my business, CertaPro Painters of Pasadena. Paul Hidalgo, who you mention in your review, is associated with CertaPro Painters of Whittier-Los Alamitos. I will forward your review to Paul. 

Carroll B.'s profile image
Carroll B. 
rating
6 years ago

I highly recommend Certa-Pro Painters. They were very efficient, professional and extremely courteous to all the residents. I live in a complex made up of 6 separate buildings with lots of mature trees and bushes. This was definitely not an easy project! We didn't lose one bush, plants, etc. Give these guys a call. You won't be sorry. 

Frequently asked questions about CertaPro Painters of Pasadena

How is CertaPro Painters of Pasadena rated?

CertaPro Painters of Pasadena has a 4.7 star rating with 305 reviews. 

When is CertaPro Painters of Pasadena open?

CertaPro Painters of Pasadena is closed now. It will open tomorrow at 7:00 a.m.